Dru Brahmbhatt | Page 3

Had a really good experience. First off everyone had on a mask and was following proper procedures which made us feel at ease right away. Samy was my sales guy he was great. I was able to set up an appointme mask and was following proper procedures which made us feel at ease right away. Samy was my sales guy he was great. I was able to set up an appointment to test drive it on Monday. We a put down payment because they had to put new tires, windshield wipers, and do an oil change.we was able to go back on Tuesday to pick up my new Audi truck.Samy came in on his day off to meet me and my fiancé Craig. He also had my truck washed n detailed. I asked Samy if there was a second key to the truck so he reached out to the previous owner to see if there was one. I was in luck she had a second key. More

by Juanita0730 Verified Customer Verified Customer

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The staff here always treats us very fair and well. They never push to have something done that you don't want. They respect your wishes. never push to have something done that you don't want. They respect your wishes. More

by JEUDY.T Verified Customer Verified Customer

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Excellent service, responsive and Covid safety measures in place. Not only did I service my leased vehicle but decided to purchase the C300 2017. The purchase along with service was handled smoothly with in place. Not only did I service my leased vehicle but decided to purchase the C300 2017. The purchase along with service was handled smoothly without a glitch! I am a loyal customer of MB of Wilmington for 20 years! More

by JGRIFFITHSTEPP Verified Customer Verified Customer

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The service department is great. Very attentive to reason car is in service. General manager Michael is ALWAYS there to help out if needed...miss seeing everyone due to covid..but thankful for their reason car is in service. General manager Michael is ALWAYS there to help out if needed...miss seeing everyone due to covid..but thankful for their pick up and delivery system.0 More

by M13NG Verified Customer Verified Customer

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We had an exceptional sales experience with Dru and We had an exceptional sales experience with Dru and Rick! And we have been having our cars serviced with Jason for years and we have always receiv We had an exceptional sales experience with Dru and Rick! And we have been having our cars serviced with Jason for years and we have always received excellent service! We highly recommend Mercedes Benz of Wilmington. More

by COLLEEN S Verified Customer Verified Customer

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Good service knowledgeable salesperson .definitely very happy about staff. Price excellent.next time I can buy my friends and family member. Dru Brahmbhatt sales person very knowledgeable help full he know happy about staff. Price excellent.next time I can buy my friends and family member. Dru Brahmbhatt sales person very knowledgeable help full he knows business that why we buy our next suv and we can buy again next month my family member More

by VIJAY_SHROFF_1 Verified Customer Verified Customer

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Concierge service is top notch. From making the appointment to the courteous pick up and drop off, every aspect of our experience was perfect. Thank you MBOW!!! appointment to the courteous pick up and drop off, every aspect of our experience was perfect. Thank you MBOW!!! More

by Kat_Nap Verified Customer Verified Customer

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Dru and Rick provided us with an excellent sales experience! And Jason and everyone in the service department have been providing us with exceptional service for many years. We highly recommend Merc experience! And Jason and everyone in the service department have been providing us with exceptional service for many years. We highly recommend Mercedes Benz of Wilmington. More

by COLLEEN S Verified Customer Verified Customer

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Just had the best experience buying a CPO Mercedes from Dru and Vic at Mercedes-Benz of Wilmington. Dru and Vic listened to our concerns and worked with us to find a vehicle that made sense for us. They we Dru and Vic at Mercedes-Benz of Wilmington. Dru and Vic listened to our concerns and worked with us to find a vehicle that made sense for us. They were both honest and upfront about the entire process and made sure everything went smoothly from the beginning to the end. This is the fifth Mercedes we have purchased from them and each time we have been treated more like family than a customer. Their commitment to customer satisfaction is something that is rarely seen in today’s customer service industry and believe me, we are not the easiest customers to please. So, if you want to be treated like family before, during and after purchasing your vehicle, we recommend with total confidence that you see Dru and Vic. They are amazing. Trust us you won’t regret it!!! More

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Dru was very friendly and did an amazing job answering all my questions. He took to the time to help me find the exact car I was looking for. all my questions. He took to the time to help me find the exact car I was looking for. More

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