Drew Westermeyer
Drew Westermeyer at M'Lady Nissan

Drew Westermeyer | Page 10

Product Specialist/ Finance manager

M'Lady Nissan

5656 Northwest Highway
Crystal Lake, IL 60014

4.9
108 Reviews
4.9

108 Reviews

Write a Review

Dealership Experience

11 yrs, 6 mos

Industry Experience

11 yrs, 5 mos

Languages Spoken

English English

108 Reviews of Drew Westermeyer

September 20, 2023

Dealership Rating
Employee Rating

We have been using M’Lady for about 6-7 years. We always get good service, advice, financing, and a beautiful product. This lease pull ahead had some hiccups but our salesman, Anthony, was amazing More

by dr Ruth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rony Duarte, Ryan Hummel, Anthony Barbaro , Brandon Mason, The team who detailed the car! Great job!

Sep 21, 2023

M'Lady Nissan responded

Hello Dr. Ruth, Thank you for your heartfelt and detailed feedback about your experience with M'Lady Nissan over the past 6-7 years. We're truly honored to have been your dealership of choice, and we're delighted to hear about the positive experiences you've had with us. We're especially pleased to hear about the exceptional service you received during your recent lease pull ahead, thanks to Anthony, your dedicated salesman. His commitment to ensuring you found the car of your dreams is a testament to our team's dedication to customer satisfaction. It's wonderful to know that Anthony went the extra mile to make sure you were completely satisfied with your choice. We appreciate your kind words about our team's approach to problem-solving and teamwork. Our goal is always to provide the highest quality product and ensure our customers leave with the car they envisioned, just as you did. Your loyalty and trust in M'Lady Nissan mean the world to us, and we thank you for being a part of our automotive family. If you ever have more questions, need further assistance, or want to explore any additional services in the future, please don't hesitate to reach out. We're here to provide you with top-notch service and support. Thank you for choosing M'Lady Nissan, and we look forward to serving you again in the future. Sincerely, Mir Ali Dealer Principal M'Lady Nissan #MLadyDelivers #TeamAnthony

August 20, 2023

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Employee Rating

Eddie was friendly, straightforward and helped me stay within the price limit I initially set. He gave it to me Steiger and made the process fast and enjoyable. I would highly recommend him. More

by Kathrynschmidt17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Colville

Aug 21, 2023

M'Lady Nissan responded

Thank you for sharing your positive experience with Eddie and our team at M'Lady Nissan. We're delighted to hear that Eddie was able to provide you with a friendly, straightforward, and enjoyable car-buying experience. It's great to know that Eddie helped you stay within your initial price limit and made the process efficient. We aim to make purchasing a car a seamless and enjoyable experience for all our customers. Your recommendation of Eddie means a lot to us. If you or anyone you know is in need of similar assistance or if you have any further questions, please feel free to reach out. We're here to help and ensure that your satisfaction continues. Thank you for choosing M'Lady Nissan, and we hope to have the opportunity to serve you again in the future. Best regards, Mir Ali Dealer Principal M'Lady Nissan

August 20, 2023

Dealership Rating
Employee Rating

Great service department happy to help and explain what you need for your car service More

by michaelmikejerome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2023

M'Lady Nissan responded

Thank you for sharing your positive feedback about our service department at M'Lady Nissan. We're thrilled to hear that you had a great experience and that our team was helpful in explaining your car service needs. Providing excellent service and clear explanations is a priority for us, as we want to ensure that our customers have a thorough understanding of their vehicle's maintenance requirements. If you have any questions in the future or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help and provide top-notch service for all your car-related needs. Thank you for choosing M'Lady Nissan, and we look forward to serving you again in the future. Best regards, Mir Ali Dealer Principal M'Lady Nissan

August 19, 2023

Dealership Rating
Employee Rating

Sebatian Sproch was great in helping us decide on a vehicle. He was very patient and walked us thru the new technology on the car. More

by Jhbrant99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Sproch

Aug 19, 2023

M'Lady Nissan responded

Hello, I appreciate you taking the time to leave a review about your experience at M'Lady Nissan in Crystal Lake, IL. As the Dealer Principal, I'm thrilled to hear your feedback and I'm glad to know that you had a positive experience with us. Our team at M'Lady Nissan is committed to providing exceptional service and ensuring that our customers have a smooth and enjoyable experience. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing M'Lady Nissan, and we look forward to serving you again in the future! Best regards, Mir Ali Dealer Principal M'Lady Nissan

August 09, 2023

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Employee Rating

Best costumer service. And need analysis Jay my sales Rep very professional. And knowledgeable about product. Dealership is clean and friendly environment. More

by Normans5785
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Alvarez, Anthony Barbaro

Aug 12, 2023

M'Lady Nissan responded

Thank you so much for taking the time to share your experience with Jay and our dealership. We're thrilled to hear that Jay provided you with professional and knowledgeable assistance. We take pride in maintaining a clean and friendly environment for our valued customers. Your positive feedback means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! M'Lady Nissan

June 27, 2023

Dealership Rating
Employee Rating

Jay was very helpful with everything. Service and a new car. Quick and help ful More

by Jdmcd654
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jay Alvarez, Scott Hoak , Brandon Mason

Jul 06, 2023

M'Lady Nissan responded

Glad we were able to get you in and out quickly.

November 25, 2022

Dealership Rating
Employee Rating

I am tremendously impressed with both Brandon Mason and Eddie Colvin. Brandon is always exceptional and accurate with his quoting and communication on service. Eddie has been my salesperson for my last 4 c More

by Darrin Kopala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Visconti, Eddie Colville, Peter Halabrin , Abe Alyassir, Brandon Mason

Nov 25, 2022

Darrin Kopala responded

I provided this review. Please keep up the good work and exceptional service. Darrin Kopala

August 28, 2022

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Employee Rating

I was very pleased with how much the where willing to work with me! I drove 2 hours to look at a car, had called ahead of time to ask that they save it and they did! Came home with a beautiful new Maxima More

by Heather
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Colville

Mar 14, 2023

M'Lady Nissan responded

Very happy to hear about your positive review and being pleased with M'Lady Nissan. Thank you

August 12, 2022

Dealership Rating
Employee Rating

Eddie Colville from the start made me feel comfortable by letting me know that he was a straight shooter and wasn't going to waste my time and got me what I needed. I couldn't afford a new car lease due More

by scottie03
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Eddie Colville

Mar 14, 2023

M'Lady Nissan responded

Very happy to see your 5 Star review and congratulations on your purchase.

July 20, 2022

Dealership Rating
Employee Rating

Rene was great, what a pleasure buying our new Nissan Pathfinder. M'LADY Nissan had the car we wanted and we were able to make a deal straight away after the test drive. It's our second car purchase fro More

by mrfuel_5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Strohmaier , RENE QUINONES

Mar 14, 2023

M'Lady Nissan responded

Thanks for the 5 Star review!

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