Excellent experience.
Our salesman Anthony was wonderful, knowledgeable, helpful, and kind. He worked with us to make it happen! We were very pleased with our entire ex
Our salesman Anthony was wonderful, knowledgeable, helpful, and kind. He worked with us to make it happen! We were very pleased with our entire experience at M’Lady Nissan in Crystal Lake.
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by kzkz526
Oct 17, 2023 -
M'Lady Nissan responded
Thank you for choosing M’Lady Nissan, and for sharing your excellent experience with us. We're delighted to hear that Anthony, your salesman, provided you with wonderful and knowledgeable assistance. We take pride in our team's dedication to helping our customers, and it's great to know that your experience was both positive and pleasurable.
If you ever have more questions or need further assistance, please feel free to reach out. We appreciate your business and look forward to serving you again in the future.
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
The whole team provided very efficient service, and
assisted with my special case of financing/geographic information. They even delivered the vehicle! Was very happy for the quick turnaround.
assisted with my special case of financing/geographic information. They even delivered the vehicle! Was very happy for the quick turnaround.
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by Kaitlyn
Oct 05, 2023 -
M'Lady Nissan responded
Hello Kaitlyn,
Thank you for sharing your experience with us. We're thrilled to hear that our entire team provided efficient service and went above and beyond to assist with your special financing and geographic needs. It's great to know that we could deliver the vehicle to you and that you were pleased with the quick turnaround.
Customer satisfaction is our priority, and we're pleased that we could meet your expectations.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to assist you and ensure your continued satisfaction.
Thank you for choosing M'lady Nissan, and we hope you're enjoying your new vehicle!
Best regards,
Mir Ali
Dealer Principal
M'lady Nissan
They treat me like family.
I’ve always been treated nice they give me the best service I could ever ask for they take care of you every time I come in they take care of me righ
I’ve always been treated nice they give me the best service I could ever ask for they take care of you every time I come in they take care of me right away and they’re always helpful of all the places I’ve ever been in the last 79 years this is the best I’ve ever had.
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by Lou
Oct 02, 2023 -
M'Lady Nissan responded
Hello Louis,
First and foremost, thank you for choosing M'Lady Nissan for your recent purchase of the 2023 Nissan Titan. We're thrilled to have you as part of our automotive family.
We'd also like to take a moment to express our deep appreciation for your dedicated service to our country in the military. Your commitment and sacrifice are commendable, and we're honored to have a customer who has served our nation so admirably.
Congratulations on your new Titan. It's a fantastic vehicle, and we're excited for the journeys you'll embark on with it.
Should you ever need assistance, have questions, or wish to explore additional services, please don't hesitate to reach out. Our team is here to provide you with outstanding support.
Once again, thank you for your service and for choosing M'Lady Nissan. We wish you safe and memorable adventures in your new Titan.
Best regards,
Mir Ali
Dealer Principal
M'Lady Nissan
This was the first dealership I went to and had a great
experience! I definitely recommend this place if you are looking to purchase a new car. Kamil and Luis were more than helpful. This was my first time
experience! I definitely recommend this place if you are looking to purchase a new car. Kamil and Luis were more than helpful. This was my first time buying a vehicle and i’m super happy with my new car.
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by kcmackenzie
Sep 23, 2023 -
M'Lady Nissan responded
Hello kcmackenzie,
Thank you for sharing your first car-buying experience with us at M'Lady Nissan. We're thrilled to hear that you had a great experience and that you're super happy with your new car.
We appreciate your recommendation, and we're pleased to know that Kamil and Luis were more than helpful in assisting you with your purchase. Buying a vehicle for the first time can be an exciting milestone, and we're delighted that we could make it a positive and memorable experience for you.
If you ever have more questions, need further assistance, or want to explore any additional services in the future, please don't hesitate to reach out. Kamil, Luis, and our team are here to provide you with top-notch service and support.
Thank you for choosing M'Lady Nissan, and we wish you many enjoyable miles in your new car.
Best regards,
Mir Ali
Dealer Principal
M'Lady Nissan
We have been using M’Lady for about 6-7 years.
We always get good service, advice, financing, and a beautiful product. This lease pull ahead had some hiccups but our salesman, Anthony, was amazing
We always get good service, advice, financing, and a beautiful product. This lease pull ahead had some hiccups but our salesman, Anthony, was amazing. He literally drove to a Nissan lot to pickup the car of my dreams, but upon arrival, knew based on what I had described to him, that this car wasn’t my dream. Instead of encouraging me to just try it or settle for a color that would “grow” on me …. The team at M’Lady worked together to find me what I had envisioned and Anthony drove to yet another lot where despite him being over on his work day, sent me pictures at 9:30 at night to ensure he was picking up the car I had described to him. The next day at delivery, he came in early to be there in person when I took delivery. It is exactly what I envisioned and more. At M’Lady when there’s a problem, they do not point fingers at each other or the customer. They work as a team to resolve any issue quickly and efficiently to ensure the highest quality product that the customer will be wowed by. From Brandon in service, to Drew in finance, to Rony and Anthony in sales - it’s an Amazing team.
Come to M’Lady. You won’t leave with a car you settled for. You will leave with the car you envisioned.
Sincerely,
Dr. Ruth
#MLadyDelivers #TeamAnthony
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by dr Ruth
Sep 21, 2023 -
M'Lady Nissan responded
Hello Dr. Ruth,
Thank you for your heartfelt and detailed feedback about your experience with M'Lady Nissan over the past 6-7 years. We're truly honored to have been your dealership of choice, and we're delighted to hear about the positive experiences you've had with us.
We're especially pleased to hear about the exceptional service you received during your recent lease pull ahead, thanks to Anthony, your dedicated salesman. His commitment to ensuring you found the car of your dreams is a testament to our team's dedication to customer satisfaction. It's wonderful to know that Anthony went the extra mile to make sure you were completely satisfied with your choice.
We appreciate your kind words about our team's approach to problem-solving and teamwork. Our goal is always to provide the highest quality product and ensure our customers leave with the car they envisioned, just as you did.
Your loyalty and trust in M'Lady Nissan mean the world to us, and we thank you for being a part of our automotive family.
If you ever have more questions, need further assistance, or want to explore any additional services in the future, please don't hesitate to reach out. We're here to provide you with top-notch service and support.
Thank you for choosing M'Lady Nissan, and we look forward to serving you again in the future.
Sincerely,
Mir Ali
Dealer Principal
M'Lady Nissan
#MLadyDelivers #TeamAnthony
Eddie was friendly, straightforward and helped me stay
within the price limit I initially set. He gave it to me Steiger and made the process fast and enjoyable. I would highly recommend him.
within the price limit I initially set. He gave it to me Steiger and made the process fast and enjoyable. I would highly recommend him.
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by Kathrynschmidt17
Aug 21, 2023 -
M'Lady Nissan responded
Thank you for sharing your positive experience with Eddie and our team at M'Lady Nissan. We're delighted to hear that Eddie was able to provide you with a friendly, straightforward, and enjoyable car-buying experience.
It's great to know that Eddie helped you stay within your initial price limit and made the process efficient. We aim to make purchasing a car a seamless and enjoyable experience for all our customers.
Your recommendation of Eddie means a lot to us. If you or anyone you know is in need of similar assistance or if you have any further questions, please feel free to reach out. We're here to help and ensure that your satisfaction continues.
Thank you for choosing M'Lady Nissan, and we hope to have the opportunity to serve you again in the future.
Best regards,
Mir Ali
Dealer Principal
M'Lady Nissan
Great service department happy to help and explain what
you need for your car service
you need for your car service
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by michaelmikejerome
Aug 21, 2023 -
M'Lady Nissan responded
Thank you for sharing your positive feedback about our service department at M'Lady Nissan. We're thrilled to hear that you had a great experience and that our team was helpful in explaining your car service needs.
Providing excellent service and clear explanations is a priority for us, as we want to ensure that our customers have a thorough understanding of their vehicle's maintenance requirements.
If you have any questions in the future or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help and provide top-notch service for all your car-related needs.
Thank you for choosing M'Lady Nissan, and we look forward to serving you again in the future.
Best regards,
Mir Ali
Dealer Principal
M'Lady Nissan
Sebatian Sproch was great in helping us decide on a
vehicle. He was very patient and walked us thru the new technology on the car.
vehicle. He was very patient and walked us thru the new technology on the car.
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by Jhbrant99
Aug 19, 2023 -
M'Lady Nissan responded
Hello,
I appreciate you taking the time to leave a review about your experience at M'Lady Nissan in Crystal Lake, IL. As the Dealer Principal, I'm thrilled to hear your feedback and I'm glad to know that you had a positive experience with us.
Our team at M'Lady Nissan is committed to providing exceptional service and ensuring that our customers have a smooth and enjoyable experience. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.
Thank you for choosing M'Lady Nissan, and we look forward to serving you again in the future!
Best regards,
Mir Ali
Dealer Principal
M'Lady Nissan
Best costumer service.
And need analysis
Jay my sales Rep very professional. And knowledgeable about product. Dealership is clean and friendly environment.
And need analysis
Jay my sales Rep very professional. And knowledgeable about product. Dealership is clean and friendly environment.
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by Normans5785
Aug 12, 2023 -
M'Lady Nissan responded
Thank you so much for taking the time to share your experience with Jay and our dealership. We're thrilled to hear that Jay provided you with professional and knowledgeable assistance. We take pride in maintaining a clean and friendly environment for our valued customers. Your positive feedback means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
M'Lady Nissan
Jay was very helpful with everything.
Service and a new car. Quick and help ful
Service and a new car. Quick and help ful
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by Jdmcd654
Jul 06, 2023 -
M'Lady Nissan responded
Glad we were able to get you in and out quickly.