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Drake Burke
Drake Burke at Russ Darrow Nissan of West Bend

Drake Burke

Sales & Leasing Consultant

Russ Darrow Nissan of West Bend

2665 W Washington St
West Bend, WI 53095

4.3
25 Reviews

Hi, I'm Drake, and I'm passionate about helping you find the perfect vehicle to fit your lifestyle! I've been with Russ Darrow since October 2020, and I'm proud to call West Bend my home. When I'm not on the lot, you can find me on the golf course or enjoying the great outdoors! Stop by Russ Darrow of West Bend and ask for me – I'm committed to making your car-buying experience fun and stress-free!

4.3

25 Reviews

Write a Review

Dealership Experience

4 yrs, 7 mos

Industry Experience

5 yrs, 10 mos

Specialties & Trainings

2x President's Club Member

25 Reviews of Drake Burke

April 02, 2025

Dealership Rating
Employee Rating

Bought brand new Nissan Armada and was only given one key. Was promised key on the end of the week but it never came. Then was promised it was shipped to dealership but they said it got lost in the mai More

by SAVAGELABINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Garcia, Shannon Pankratz, Tori Abel

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Apr 02, 2025

Russ Darrow Nissan of West Bend responded

Thank you very much for your feedback! This is the first I am hearing of this, and I would agree that it is not the service you should have been provided. Please come visit the dealership and ask for me, and I would be happy to make this up to you! Thank you for being one of our great customers! Mitch Darrow mitchell.darrow@russdarrow.com

March 25, 2025

Dealership Rating
Employee Rating

Roger was great as usual! The video is great showing and telling how my car is doing. Service was very quick about 40 minutes or less. More

by JOE.GALASZEWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger was great!

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Mar 25, 2025

Russ Darrow Nissan of West Bend responded

Thank you, Joe, for choosing Russ Darrow Nissan of West Bend. Your feedback and rating mean a lot to us. We're glad Roger was able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

March 22, 2025

Dealership Rating
Employee Rating

Russ Darrow Nissan of West Bend has been fantastic and very supportive as far as my needs and the maintenance of the vehicle. More

by VANROO1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Darrow

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Mar 25, 2025

Russ Darrow Nissan of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

March 13, 2025

Dealership Rating
Employee Rating

Great service, and excellent turnaround! Staff was friendly and was able to get me in and out! More

by skylersteinert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 14, 2025

Russ Darrow Nissan of West Bend responded

Hi Skyler: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mitchell Darrow mitchell.darrow@russdarrow.com

March 09, 2025

Dealership Rating
Employee Rating

Friendly, professional, and experienced staff! The waiting area is clean and comfortable! The wait time has always been very reasonable! More

by AATE2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Darrow, Shannon Pankratz

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Mar 10, 2025

Russ Darrow Nissan of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

March 08, 2025

Dealership Rating
Employee Rating

Iam a regular I've been going to them since I got my car in 2021 or 22 they always do a good job their thorough and they prices are reasonable I trust their work no issues with the service so far More

by LRISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hans Frey, Brandon Wilder, Christopher Rose

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Mar 10, 2025

Russ Darrow Nissan of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

February 27, 2025

Dealership Rating
Employee Rating

Great service. I love the video of the underside of my truck. Such a smart idea. More

by KEVIN.ROTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hans Frey, Brandon Wilder, Mitch Darrow, Robert Garcia, Christopher Rose, Shannon Pankratz, Shane Bode

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Feb 28, 2025

Russ Darrow Nissan of West Bend responded

Thank you so much for your excellent review, Kevin! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

February 21, 2025

Dealership Rating
Employee Rating

Excellent communication from the service representative, not a great experience overall but the representative was very helpful. More

by Why?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Pankratz , Rodger / service

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Feb 23, 2025

Russ Darrow Nissan of West Bend responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mitchell Darrow mitchell.darrow@russdarrow.com

February 09, 2025

Dealership Rating
Employee Rating

Drake was really knowledgeable about the car I was interested in and was really great to work with! More

by ADRIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 10, 2025

Russ Darrow Nissan of West Bend responded

Thank you so much for your wonderful review! We are thrilled that Drake had the opportunity to provide you with great service. We thank you for choosing Russ Darrow Nissan of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

February 02, 2025

Dealership Rating
Employee Rating

The team does a good efficient ion time and again. It is appreciated. See you again later this year. More

by JANEFOLDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger in service

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Feb 03, 2025

Russ Darrow Nissan of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jane, and it's great to hear about your excellent experience here at Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

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