Drake Burke
Sales & Leasing Consultant
Russ Darrow Nissan of West Bend
2665 W Washington St
West Bend, WI 53095
12 Reviews
Write a ReviewDealership Experience
4 yrs, 4 mos
Industry Experience
5 yrs, 7 mos
Languages Spoken
English
12 Reviews of Drake Burke
March 06, 2024
HORRENDOUS EXPERIENCE. Helping my daughter purchase a car. Made an appointment to look at 3 vehicles.At 930 AM Appointment was confiemd for 1130 Am. Arrived, was told the s Helping my daughter purchase a car. Made an appointment to look at 3 vehicles.At 930 AM Appointment was confiemd for 1130 Am. Arrived, was told the salesman I was dealing with was on a test drive so I got a different salesman. 2 of the 3 vehilces now not available? Drove the one, and it had hesitation / jerking issues. Picked out another, rotors and brakes were worn out and they said they would not fix it. Therefore now selling an unsafe vehicle. Drove a 3rd, agreed on a price, they came back with an added $3300 above advertised price. $499 for security etching I did not want. $2200 for ceramic coating and interior coating. $499 dealer fees. There for over 2 hours and the original salesman I made appointmnet with never stopped by. Inflated prices / add ons, bait and switch tactics, and trying to sell unsafe vehicles. DO NOT give this crooks the time of the day. Went down the road to an Honerst dealer, upo front pricing, upo front $299 dealer fees, CarFax report. 1/2 hour later, purchased a vehilce from an Honest dealer. CROOKS More
November 29, 2023
I think it's about as good as any. Drake was pleasant. However, difficult to get finance to follow up. Called 3x and mesaage always said out of office but she was not. Gave them all m Drake was pleasant. However, difficult to get finance to follow up. Called 3x and mesaage always said out of office but she was not. Gave them all my info, waited 6 days, no call back with payoff amount. Finace said they didn't know anything about it. I don't believe that. I spoke with her once prior. When we arrived we were told everything would be ready for us to sign to buy out our lease, not the case. Disappointed, I gave them everything before we arrived. If they had a question, before filling out the form they could have called but didn't. We waited 60 min to see finace, we were there an hr and 15 min. More
Other Employees Tagged: Jennifer- finance
July 15, 2023
I'm very happy with the treatment and deal l received on my Nissan Leaf my Nissan Leaf More
Other Employees Tagged: Dana Kay Behm
May 23, 2023
Great experience, Salesman Drake did a nice job explaining my options , Dana in finance made the purchase seamless without any pressure. Management was very accommodating as well, 5 star dealership explaining my options , Dana in finance made the purchase seamless without any pressure. Management was very accommodating as well, 5 star dealership! More
March 22, 2023
They were very professional, and listened to my requests. They found the SUV I wanted and were able to meet my price. Overall an excellent experience. requests. They found the SUV I wanted and were able to meet my price. Overall an excellent experience. More
Other Employees Tagged: Jason Cowart
December 17, 2022
Drake the assistant manager was extremely helpful in getting me informed on my new vehicle. My sales lady Cindy was new and explained certain things, but didn't really take the time to show me everyt getting me informed on my new vehicle. My sales lady Cindy was new and explained certain things, but didn't really take the time to show me everything on the car. She was still very helpful in getting me the car I wanted. More
October 29, 2022
Gabe was Extremely friendly and personable, knowledgeable and helpful. He made this experience well worth the drive! The minute we met him, I knew I wanted to buy from him. and helpful. He made this experience well worth the drive! The minute we met him, I knew I wanted to buy from him. More
Other Employees Tagged: Dana Kay Behm, Mitchell Behm , Gabe
June 21, 2022
We had excellent service from all! !!everyone was kind and efficient. We would shop here again !!everyone was kind and efficient. We would shop here again More
Other Employees Tagged: Dana Kay Behm