Doug Laymon

Great job! I am and will continue to be a repeat customer. BB was an outstanding salesman. I am and will continue to be a repeat customer. BB was an outstanding salesman. More

by GEORGE.REBUCK Verified Customer Verified Customer

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My 2nd car from 5 star Subaru. They made the experience special for my daughter under very difficult circumstances. Bill was the best as always and I so appreciated the entire sta They made the experience special for my daughter under very difficult circumstances. Bill was the best as always and I so appreciated the entire staff. More

by WGALIPEAU06 Verified Customer Verified Customer

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Hayden Knowles was great to work with as I explored options before buying my 4th new Subaru. I am grateful for her patience and flexibility, options before buying my 4th new Subaru. I am grateful for her patience and flexibility, More

by PLANETMETCALF Verified Customer Verified Customer

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Great Service. Will highly recommend this dealership to anyone looking for professional old fashioned service. Will highly recommend this dealership to anyone looking for professional old fashioned service. More

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From the moment I walked in I was treated like a very valued client. Who can say that buying a new car is a great experience? I can because of the commitment to service and customer care of this dealers valued client. Who can say that buying a new car is a great experience? I can because of the commitment to service and customer care of this dealership and sales staff. Thank you ! Donna Tucker More

by DJTUCKER53 Verified Customer Verified Customer

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We had an outstanding experience purchasing our 2026 Subaru Touring XT at Five Star Subaru Grapevine. Prior to visiting Grapevine, we went to two other dealerships in Plano and McKinney and were disappo Subaru Touring XT at Five Star Subaru Grapevine. Prior to visiting Grapevine, we went to two other dealerships in Plano and McKinney and were disappointed by the lack of customer service, transparency, and overall value. At Five Star Subaru Grapevine, our salesperson, Jaylon Johnson, was friendly, professional, attentive to our needs, and never applied pressure to make a purchase. What impressed us most was the transparency throughout the process. We were provided with a clear and detailed purchase order that outlined the vehicle specifications and final pricing upfront, something the other dealerships did not offer. More

by Carlos & Teresa S Verified Customer Verified Customer

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The true stat of your dealership sits right by the front door, BB!! From the moment we walked in the door and were warmly greeted by him and he assured us we would not have to deal with salesperson who caus door, BB!! From the moment we walked in the door and were warmly greeted by him and he assured us we would not have to deal with salesperson who caused us to almost walk out the door, we knew we would purchase our new Subaru Forester with him! We didn’t even shop the other Dealership in Dallas! We appreciate the entire staff that walked us thru our purchase and made it a pleasure. Love my new Subaru….we’ll do it again December 2027! More

by PAMMIED Verified Customer Verified Customer

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The car purchasing experience was excellent. Everyone was professional and friendly. My sales associate, Mr. Justin Roper, was 1st class during the entire process. I’ll definitely be referring o Everyone was professional and friendly. My sales associate, Mr. Justin Roper, was 1st class during the entire process. I’ll definitely be referring others to him and this dealership for all things Subaru. More

by DRELILARA Verified Customer Verified Customer

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Outstanding customer service delivered by all! Thank you for helping me through the process of choosing Subaru for transporting my most valued family members! I couldn’t be happier! Latif was th Thank you for helping me through the process of choosing Subaru for transporting my most valued family members! I couldn’t be happier! Latif was the first person we met when we walked in and the reason we stayed! More

by PAMMIED Verified Customer Verified Customer

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I've been working with Taylor Greene at 5 Star Subaru in Grapevine for a few months to purchase my vehicle, and he was extremely polite, attentive, and considerate of my needs every step of the way. We hand Grapevine for a few months to purchase my vehicle, and he was extremely polite, attentive, and considerate of my needs every step of the way. We handled all the paperwork online and via text, which made the entire process incredibly convenient and stress-free. This is our third Subaru we've bought from 5 Star Subaru, and we've consistently loved the experience—from sales to the service department and finance team. Everyone here is truly outstanding and genuinely cares about their customers. We've recommended at least four people to this dealership already, and the ease of purchasing combined with how quickly they expedited our sale was amazing. Highly recommend Taylor and the whole 5 Star Subaru team in Grapevine! More

by Marc Verified Customer Verified Customer

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