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Doug Laymon
Doug Laymon at Five Star Subaru of Grapevine

Doug Laymon | Page 2

New Vehicle Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

Contact Me
4.9
449 Reviews

Doug has been in the automotive industry for 20 plus years and the past 13 years with Subaru. He has three beautiful children with his wife Elizabeth. When he has time to break away, he enjoys watching their kids play sports and checking out the latest movies.

Dealership Experience

7 yrs, 2 mos

Industry Experience

26 yrs, 2 mos

Languages Spoken

English English

4.9

449 Reviews

Write a Review

449 Reviews of Doug Laymon

March 05, 2026

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Employee Rating

Everyone was very kind, attentive and helpful. The dealership is extremely clean and comfortable. Very pleased. More

by SUSANGRAY1128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Adams, David Hendricks

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Mar 06, 2026

Five Star Subaru of Grapevine responded

Thank you so much for the wonderful review, Susan! We are delighted to hear that you found our team to be kind and attentive during your visit. We take great pride in maintaining a clean and comfortable environment for our guests, so it’s wonderful to know that made a positive impression on you. Thank you for choosing Five Star Subaru, and we look forward to helping you enjoy your new car. Please stay in touch at 817-438-1700. Best regards, David Cheney, General Sales Manager

March 05, 2026

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This was the 4th Subaru that I have purchased from Five Star Subaru in Grapevine and have never been disappointed with anyone that I have dealt with. Everyone is always helpful and knowledgeable. More

by dsperry9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Greene, Brandon Fraikes

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March 04, 2026

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Employee Rating

Best dealership in Texas and prob even the US. Overall best employees and Managers. They actually want to work with you and get you into something you will love that fits your budget! Customer ser More

by SVEN986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander-Munns, Brandon Fraikes, Jakob Ritter, Jonathon Crawford, Alejandro Lopez

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Mar 05, 2026

Five Star Subaru of Grapevine responded

SVEN986, Thank you so much for the incredible vote of confidence. At Five Star Subaru, we truly believe that finding a car you love within your budget shouldn't be a chore, and it’s awesome to hear our managers and staff made that happen for you. We love what we do at Five Star Subaru, and it’s customers like you who make it all worth it. Call us for vehicle advice any time at 817-438-1700. Best regards, David Cheney, General Sales Manager

February 28, 2026

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Employee Rating

Great experience! Cameron was very courteous, helpful, and fair. I was able to complete most of the buying process online, which was important to me. The only glitch w More

by MBHARGIS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander-Munns

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Feb 28, 2026

Five Star Subaru of Grapevine responded

Thank you, MBHARGIS, for taking the time to share your experience! We're so glad Cameron took great care of you and that the buying process made things easy. We do apologize for the communication hiccup regarding your vehicle's arrival — we've taken note of that feedback and will work to ensure a smoother handoff in the future. Enjoy your new car, and don't hesitate to reach out to us at 817-438-1700 if there's anything we can do for you! Congratulations and thanks again, David Cheney, General Sales Manager

February 23, 2026

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Everyone that helped me was very helpful and attentive. The purchasing of the was very smooth More

by MARGARITO.BARRIOS
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander-Munns, Shane Hacker

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Feb 24, 2026

Five Star Subaru of Grapevine responded

Congratulations, MARGARITO! Our staff and advisors strive to provide top-tier customer service at Five Star Subaru, and we’re so glad to hear we’ve hit the mark for you. Thank you for shopping at our dealership and please let us know if there is anything else you need at 817-438-1700. We are here for you! Enjoy your new Subaru! Best regards, David Cheney, General Sales manager

February 06, 2026

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Great job! I am and will continue to be a repeat customer. BB was an outstanding salesman. More

by GEORGE.REBUCK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Mosqueda, BB Belharrat, Derek Adams

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Feb 07, 2026

Five Star Subaru of Grapevine responded

Congratulations George on your purchase at Five Star Subaru! BB and our team remain available at 817-438-1700. Let us know if you need advice to help you enjoy the features on your Subaru. Thank you for sharing! Take care, David Cheney, General Sales Manager

February 05, 2026

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My 2nd car from 5 star Subaru. They made the experience special for my daughter under very difficult circumstances. Bill was the best as always and I so appreciated the entire sta More

by WGALIPEAU06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Klozik, Brandon Fraikes

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Feb 06, 2026

Five Star Subaru of Grapevine responded

Congratulations, WGALIPEAU06! We are so glad to hear Bill was able to make your shopping experience at Five Star Subaru special for your daughter. We love that Bill and our team have built a wonderful relationship with you and your family. Wishing your daughter many happy miles in her new Subaru, and thank you for highlighting your visit. Thank you, David Cheney, General Sales Manager

January 30, 2026

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Hayden Knowles was great to work with as I explored options before buying my 4th new Subaru. I am grateful for her patience and flexibility, More

by PLANETMETCALF
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casey Pierce, Hayden Knowles, Derek Adams

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Jan 30, 2026

Five Star Subaru of Grapevine responded

Thank you so much, PLANETMETCALF, for the kind words! We are thrilled Hayden was able to find the right fit for you at Five Star Subaru. To review the features on your new car, please reach us at 817-438-1700 Wishing you many happy miles ahead, and please don't hesitate to reach out if you need anything! Congratulations! Best regards, David Cheney, General Sales Manager

January 23, 2026

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Great Service. Will highly recommend this dealership to anyone looking for professional old fashioned service. More

by Gregsho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Alexander-Munns, Jose Zambrana

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Jan 24, 2026

Five Star Subaru of Grapevine responded

Gregsho, We appreciate your continued trust in our service department and thank you for bringing these issues to our attention. We are sorry that the small but important details—like the cleanliness of the steering wheel and the radio settings—were missed this time. We also want to ensure you receive the written results of your 27-point inspection as promised. We will be reviewing this with our team to ensure our high standards are met every time. Thank you for your patience, and we look forward to providing you with a seamless experience on your next visit. If you would like to share anything else, please reach me at 817-438-1700 or jritter@subarugrapevine.com. Sincerely, Jakob Ritter, Service Director

January 23, 2026

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Employee Rating

From the moment I walked in I was treated like a very valued client. Who can say that buying a new car is a great experience? I can because of the commitment to service and customer care of this dealers More

by DJTUCKER53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Inim, Derek Adams

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Jan 23, 2026

Five Star Subaru of Grapevine responded

Congratulations, Donna! We truly value your business and your feedback. Our team works hard to ensure every guest feels respected and cared for at Five Star Subaru, and we’re thrilled to hear we hit the mark for you. Enjoy your new car and please stay in touch at 817-438-1700. Thank you, David Cheney, General Sales Manager

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