Doug Howe

My experience was very pain-free and hasslefree. They did exactly what they said they would do and their timing was perfect.. Their prices were great and it was a family atmosphere at the dealership They did exactly what they said they would do and their timing was perfect.. Their prices were great and it was a family atmosphere at the dealership. I would recommend this to any of my friends or family. More

by RAINGUARD Verified Customer Verified Customer

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Very good communication, willing to work with my schedule. Felt like I was at a customer orientated dealer. schedule. Felt like I was at a customer orientated dealer. More

by DOLDENKAMP Verified Customer Verified Customer

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I had some questions on the invoice and everything was explained and they made sure I was satisfied. Great dealership. explained and they made sure I was satisfied. Great dealership. More

by steve.delhanty Verified Customer Verified Customer

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appointments are simple to setup and they maintain great communication before, during and after the appointment. communication before, during and after the appointment. More

by Jeremycochlin Verified Customer Verified Customer

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I am very impressed with the team at Austin Ford and would recommend them to anyone looking to buy a new vehicle or needing repair work. Very professional and courteous. would recommend them to anyone looking to buy a new vehicle or needing repair work. Very professional and courteous. More

by qualchmaii Verified Customer Verified Customer

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I loved the new waiting room. .I just wished they had better vehicles in the show room.. .I just wished they had better vehicles in the show room.. More

by BRENDA.KVAMMEN Verified Customer Verified Customer

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Very polite and informative and makes good recommendations for service on my town and country recommendations for service on my town and country More

by davissusan50 Verified Customer Verified Customer

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I always get in for my appointment right on schedule. Everyone is professional and friendly. Everyone is professional and friendly. More

by rbfelten Verified Customer Verified Customer

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They change a sensor on my truck because of the engine light being on and now driving it to Chicago. It happened again the same code the same sensor. I’m guessing now I cannot find the ram who got time to light being on and now driving it to Chicago. It happened again the same code the same sensor. I’m guessing now I cannot find the ram who got time to look.at it More

by coloniariggins Verified Customer Verified Customer

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I came in for an oil change and other services, and as always, I was pleased. Still not happy about the piece missing from my car that was removed without having a replacement piece available, but now thi always, I was pleased. Still not happy about the piece missing from my car that was removed without having a replacement piece available, but now this has become a Ford issue. I would hope that in the future, when a recall is called for, there is more consideration taken whether or not the recall part is in stock and can be replaced before arbitrarily removing a piece. I am not happy that I have a piece of tape now protecting my car but it is what it is. Overall though, I was happy with this experience. More

by btexpress1198 Verified Customer Verified Customer

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