Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Doug Howe
Doug Howe at Austin Ford Chrysler
Refer Me

Doug Howe

Service Advisor

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

Contact Me
4.4
12 Reviews
4.4

12 Reviews

Write a Review

12 Reviews of Doug Howe

February 13, 2025

Dealership Rating
Employee Rating

Doug had my tire looked at and fixed right away. I always get great attention and service at Austin Ford. More

by zelda_zonk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Kristin Petersen

Report | Print
Feb 13, 2025

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Doug met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

February 13, 2025

Dealership Rating
Employee Rating

I am always treated with the utmost respect at Austin Ford from the minute I walk in the door. They listen to what I am telling them, they explain what they do or do not find in regard to a problem and More

by shadowone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Daniel Almaraz, Chris DeLuna, Kristin Petersen , Len has been fixing our Jeeps for 35 years and I have always appreciated his kindness and patience. He knows what he is doing and that makes me feel safe in my vehicle.

Report | Print
Feb 13, 2025

Austin Ford Chrysler responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Austin Ford Chrysler to be a positive one. Please don't hesitate to reach out if you need anything else.

January 31, 2025

Dealership Rating
Employee Rating

Friendly and responsive, I will be using them again and feel confident in their abilities More

by JMJOHNSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 02, 2025

Austin Ford Chrysler responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 31, 2025

Dealership Rating
Employee Rating

They are always professional and friendly. They are also flexible and patient and go out of their way to help. More

by jws863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Kristin Petersen , Angie

Report | Print
Feb 02, 2025

Austin Ford Chrysler responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Austin Ford Chrysler to be a positive one. Please don't hesitate to reach out if you need anything else.

January 24, 2025

Dealership Rating
Employee Rating

They had my car for an entire month with no loaner for me. It took a whole week for them to just get an estimate to my warranty company More

by sarahgw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Almaraz, Kristin Petersen

Report | Print
Jan 28, 2025

Austin Ford Chrysler responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Sarah. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 22, 2025

Dealership Rating
Employee Rating

I believe the person in the customer waiting area was April she was very helpful not only with me but helpful and patient with other customers. More

by psgmadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Kristin Petersen, Angie Wagaman

Report | Print
Jan 22, 2025

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that April and our team met your expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

January 21, 2025

Dealership Rating
Employee Rating

Easy to get for an appointment and completed the work as expected I will be back when I need service again. More

by johnu122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 21, 2025

Austin Ford Chrysler responded

John, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

January 06, 2025

Dealership Rating
Employee Rating

A very smooth transaction, I would highly recommend using Austin Ford Chrysler for your vehicle service needs! More

by Haze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 06, 2025

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

January 03, 2025

Dealership Rating
Employee Rating

Got it in and completely timely. Let me know quickly that is was fixed. Found all the issues and corrected them. More

by bksb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Kristin Petersen , Jeff Moe

Report | Print
Jan 03, 2025

Austin Ford Chrysler responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 02, 2025

Dealership Rating
Employee Rating

Very good service. Friendly "front desk" receptionist. Liked the new renovations; can't wait until they're completely done. More

by jlmalwitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 03, 2025

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Austin Ford Chrysler.

1
2

Dealership Inventory (135 Vehicles)

new 2025 Ram 1500 car, priced at $46,490
2025 Ram 1500
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
$46,490
View Details
used 2021 Ram 1500 car, priced at $32,490
2021 Ram 1500
used
Delmonico Red Pearlcoat exterior
Automatic
Four-wheel Drive
$32,490
View Details
new 2024 Ford Bronco car, priced at $79,140
2024 Ford Bronco
new
Shadow Black exterior
Automatic
Four-wheel Drive
$79,140
View Details
new 2024 Ford Maverick car, priced at $31,990
2024 Ford Maverick
new
Carbonized Gray Metallic exterior
Automatic
All-wheel Drive
$31,990
View Details
new 2025 Ford Bronco Sport car, priced at $34,160
2025 Ford Bronco Sport
new
Oxford White exterior
Automatic
Four-wheel Drive
$34,160
View Details
new 2024 Ford F-350 car, priced at $83,990
2024 Ford F-350
new
Star White Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
$83,990
View Details
View All Inventory