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Doug Howe
Doug Howe at Austin Ford Chrysler
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Doug Howe

Service Advisor

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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4.2
6 Reviews
4.2

6 Reviews

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6 Reviews of Doug Howe

January 21, 2025

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Easy to get for an appointment and completed the work as expected I will be back when I need service again. More

by johnu122
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Recommend Dealer
Yes
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Jan 21, 2025

Austin Ford Chrysler responded

John, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

January 06, 2025

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A very smooth transaction, I would highly recommend using Austin Ford Chrysler for your vehicle service needs! More

by Haze
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Recommend Dealer
Yes
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Jan 06, 2025

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

January 03, 2025

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Got it in and completely timely. Let me know quickly that is was fixed. Found all the issues and corrected them. More

by bksb
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Almaraz, Kristin Petersen , Jeff Moe

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Jan 03, 2025

Austin Ford Chrysler responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 02, 2025

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Very good service. Friendly "front desk" receptionist. Liked the new renovations; can't wait until they're completely done. More

by jlmalwitz
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Recommend Dealer
Yes
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Jan 03, 2025

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Austin Ford Chrysler.

December 27, 2024

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Talked to the owner and that was an experience that you seldom do at any shop. Angie was exceptional in her capacity and the customer service was great as it has been most times that I have gone to th More

by btexpress1198
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Randi Sherwood, Jonathan Nissly, Daniel Almaraz, Angie Wagaman

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Dec 31, 2024

Austin Ford Chrysler responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Angie and our team, and we look forward to working with you again.

December 12, 2024

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I'd complained about stalling on my Dodge 22 Ram over year ago. Response was "Oh" but condescending. Surprise! There's now a recall. However, since the code didn't show up, I was nicely called a liar h More

by shell.ann
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Almaraz

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Dec 16, 2024

Austin Ford Chrysler responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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