489 Reviews
Write a Review489 Reviews of Donald Mast
January 04, 2025
On on on o on on on at the just on at of go gone More
Other Employees Tagged: Ryan Holcomb, Brian Kirk, Justin Boczar, Mike Murray, Steve McHenry, Gatlin Hatcher, Beth Gee, Alyssa Eytcheson, Brooks Falzone
December 20, 2024
Items installed--tonneau cover The illuminated oval Great service, flawless installation; both items look like they came from the factory. The illuminated oval Great service, flawless installation; both items look like they came from the factory. More
Other Employees Tagged: Tracy Affrunti, Mike Blankenship , Stacey-sales
December 14, 2024
We’ve worked with Brooks multiple times in the past. While he’s pleasant to talk to, he’s extremely difficult to get in touch with. Recently, we had an issue with our truck—a clunking noise when downshi While he’s pleasant to talk to, he’s extremely difficult to get in touch with. Recently, we had an issue with our truck—a clunking noise when downshifting. Since it’s our only vehicle, we carefully scheduled a time to drop it off when we could borrow a friend’s car. We left the truck at the shop for a week, and during that time, we were reassured it would be test-driven thoroughly to identify the problem. They also told us that if a deeper issue was found, they could reschedule the service and provide us with a rental. After the week was up, we learned the truck had been driven less than a mile, and they claimed they couldn’t replicate the issue. Communication became a problem, as Brooks stopped answering our calls or returning messages. I eventually had to contact the service manager, Ryan. After a few conversations, Ryan personally tested the vehicle, confirmed the noise, and promised to get back to us with a rental and a plan to dig deeper into the issue. It has now been four months, and we still haven’t heard back. While Don Mast has always been helpful, this experience has been extremely frustrating and disappointing. More
Other Employees Tagged: Ryan Holcomb, Gatlin Hatcher, Brooks Falzone
December 11, 2024
Great service department, my vehicle is always fixed correctly and in a timely manner. Awesome place! correctly and in a timely manner. Awesome place! More
Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Justin Boczar, Mike Murray, Steve McHenry, Shelley Ritter, Gatlin Hatcher, Beth Gee
November 24, 2024
Where do I start! ? These guys are the best! Was able to get scheduled service within a day Don was top notch in communication and not trying to push add ons just what ? These guys are the best! Was able to get scheduled service within a day Don was top notch in communication and not trying to push add ons just what I came for. I was out of there in few hours while I sat in lobby which was comfortable and very clean. Will be back! More
November 24, 2024
EXCELLENT body shop repair work by Scott & his Crew on recent my F150 Hood Repair. recent my F150 Hood Repair. More
Other Employees Tagged: Ryan Holcomb , Scott Ronning