Donald Maddran
Donald Maddran at Toyota of Richardson

Donald Maddran

Service Director

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
269 Reviews
4.9

269 Reviews

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269 Reviews of Donald Maddran

March 26, 2026

Dealership Rating
Employee Rating

Everyone was friendly, helpful and I feel like things with quickly. The free car wash was nice. More

by admoncrief
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Tunstall

Mar 27, 2026

Toyota of Richardson responded

Thank you for your positive feedback! We're thrilled our team was friendly and helpful, and that everything moved smoothly. Glad you enjoyed the complimentary car wash too!

March 06, 2026

Dealership Rating
Employee Rating

I have been doing business with Toyota of Richardson for over 20 years. It’s had its ups and downs. For the most part it has been a good experience More

by crawfordv4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Mar 11, 2026

Toyota of Richardson responded

Thank you for your wonderful feedback and for being such a loyal customer for over two decades. Your long-term trust means everything to us at Toyota of Richardson. We understand that every business relationship has its journey, and we truly appreciate your patience through the years. It's customers like you who make our work meaningful, and we're grateful that your overall experience has been positive. Your continued loyalty speaks volumes, and we look forward to serving you for many more years to come.

March 01, 2026

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Employee Rating

They were very nice and welcoming and service was quick and efficient great customer service More

by BlaneT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster , Patrick

Mar 05, 2026

Toyota of Richardson responded

We are pleased to hear about your wonderful experience with our team. Your kind words about our welcoming approach and efficient service truly mean a lot to us. It's fantastic to know that we provided you with the quick and professional assistance you deserved. We appreciate you taking the time to share your positive feedback about your visit, and we look forward to continuing to serve you with the same level of excellence in the future.

February 15, 2026

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Employee Rating

Son muy amables y atentos los recomendaría ampliamente con gusto llevo mi auto a servicio a este lugar More

by Yanhiratorresdegonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Feb 18, 2026

Toyota of Richardson responded

We are thrilled to hear about your wonderful experience with our team. Your kind words about our staff being friendly and attentive truly mean the world to us. It brings us great joy to know that you feel comfortable bringing your vehicle to us for service and that you would recommend us to others. We understand how important it is to have a trustworthy place for your automotive needs, and we are honored to be that place for you. Thank you for choosing Toyota of Richardson and for taking the time to share your positive experience.

February 08, 2026

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Employee Rating

Very friendly and evey time someone passes by they say hello. They are definitely efficient and take the time to explain services during check in. I appreciate you all. More

by Melaine2342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Feb 10, 2026

Toyota of Richardson responded

Thank you for taking the time to share your wonderful experience with us. Your kind words about our team's friendliness and welcoming approach truly mean a lot to us. We're delighted that our staff consistently greets you with warmth and that you've noticed their efficiency in handling your needs. It's especially gratifying to hear that our team takes care to thoroughly walk you through the services during your visits. Your appreciation motivates us to continue delivering the quality service experience that you've come to expect.

January 31, 2026

Dealership Rating
Employee Rating

I been serving my cars at Toyota of Richarason for over 16 years the are the best More

by Muhannad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster , Vlade is the advisor

Feb 04, 2026

Toyota of Richardson responded

We genuinely appreciate your loyalty and dedication over the past 16 years. Your long-term commitment to servicing your vehicles with us speaks volumes about the trust you place in our team. It means everything to us to know that you consider us the best choice for your automotive needs. Customers like you who have been part of our family for so many years are what make our work truly rewarding. We look forward to continuing to provide you with exceptional service for many more years to come.

January 31, 2026

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Employee Rating

The dealership ordered and replaced my brakes to fix a horrible squealing. I couldn't be happier with their service. More

by dalskin11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Feb 04, 2026

Toyota of Richardson responded

Thank you for sharing your experience with us. We're thrilled to hear that our team was able to successfully order and install new brakes to eliminate that troublesome squealing issue you were dealing with. Your satisfaction with our service means everything to us at Toyota of Richardson. We understand how important it is to have reliable, quiet brakes, and we're delighted that we could restore your confidence and comfort while driving. Your positive feedback motivates our team to continue delivering the quality service our customers deserve.

January 16, 2026

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Employee Rating

I get my vehicle serviced here anytime it needs. It’s always quick and easy. More

by dvnhrnndz1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Jan 19, 2026

Toyota of Richardson responded

Thank you for your loyalty and trust in Toyota of Richardson! We're pleased to consistently provide you with quick and easy service, and we look forward to serving all your future automotive needs.

January 14, 2026

Dealership Rating
Employee Rating

I was from out of town and I needed my car service before I get back on Highway and Toyota of Richardson was right there off Freeway and I stop got service Thank you More

by Scluckey70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Jan 15, 2026

Toyota of Richardson responded

Thank you for choosing Toyota of Richardson for your service needs while traveling! We're glad our convenient freeway location made it easy for you to get the service you needed before continuing your journey. We appreciate your trust and are happy we could help get you safely back on the road.

January 13, 2026

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Employee Rating

great helpful and knowledgeable, needs more attention to notify customers about the time of service More

by sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Jan 14, 2026

Toyota of Richardson responded

Thank you for the positive feedback about our team! We appreciate your input about improving communication on service timing and will work to enhance this aspect of our customer experience.

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