Donald Maddran

Toyota of Richardson responded

Thank you for sharing your feedback! We’re glad to hear that your experience with our service department was positive and met your expectations. However, we’re sorry to hear about your less-than-ideal interaction with the customer service cashier. Providing excellent service to every customer is our priority, and we will certainly address your concerns to ensure that all team members maintain a welcoming and professional attitude. We truly appreciate your input and hope to provide an even better experience for you next time.

Toyota of Richardson responded

Thank you for sharing your experience! We're glad to hear that you found great value in getting your oil change done with us and that our pricing was a pleasant surprise compared to other options. It's also great to know that, even with a bit of a wait, the smooth process and gracious service made it worthwhile. We appreciate your patience and look forward to assisting you again at Toyota of Richardson!

Toyota of Richardson responded

Thanks for the positive feedback! We're happy to hear our service team provided you with an honest and helpful experience. We always aim to offer the best care without any pressure. We look forward to seeing you again!

Toyota of Richardson responded

Thank you for sharing your experience! We're so glad to hear that you’ve consistently had a positive experience with us. We strive to provide honest and reliable service, and we appreciate your continued trust. If you need anything in the future, feel free to reach out!

Toyota of Richardson responded

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our service department. We truly appreciate your recommendation and look forward to serving you, your friends, and your neighbors in the future!

Toyota of Richardson responded

Thank you for your wonderful feedback! We're so glad to hear that you enjoyed our waiting areas and that our team made your experience even better with helpful customer care and special discounts. It's great to know that you felt well taken care of, and we truly appreciate your kind words. We look forward to serving you again soon!

Toyota of Richardson responded

Thank you for your positive feedback! We're so glad to hear that you had a great experience and felt welcomed. We truly appreciate your kind words and are happy you're pleased with your visit. We look forward to serving you again in the future!

Toyota of Richardson responded

Thank you for your kind words! We're thrilled to hear that your experience was excellent. It's great to know that our team was able to provide clear explanations and knowledgeable service while respecting your time. We look forward to serving you again in the future!

Toyota of Richardson responded

Thank you for your continued loyalty to Toyota of Richardson! We're so glad to hear that your experience with both the sales and service teams, especially with Cody Tunstall, has been outstanding. We truly appreciate your trust over the years, and we're always here to provide the best service possible. If you need anything, don't hesitate to reach out!

Toyota of Richardson responded

It's wonderful to hear you had such a positive experience with both our service department and vehicle purchasing process! We're delighted that you found everyone super friendly and that they took the time to acknowledge you and explain everything thoroughly. We understand that a welcoming and informative experience is essential, and we're glad we were able to provide that for you. Thank you for sharing your feedback, and we look forward to seeing you next time!