Donald Maddran
Donald Maddran at Toyota of Richardson
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Donald Maddran

Service Director

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
158 Reviews
4.9

158 Reviews

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158 Reviews of Donald Maddran

November 09, 2024

Dealership Rating
Employee Rating

Great customer service from the team all the way through . My service was complete without any problems. Thank you for great service More

by ronald.coats
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Nov 12, 2024

Toyota of Richardson responded

We’re so pleased to hear about your positive experience! Our team is dedicated to providing seamless and reliable service from start to finish, and we're glad everything went smoothly for you. Thank you for your kind words, and we look forward to continuing to provide you with great service in the future!

November 01, 2024

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Richardson Toyota service staff have always been very friendly and helpful. I have never had a negative experience with them and the technicians have always done an excellent job. I have been taking my More

by cddixon_8491
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Nov 04, 2024

Toyota of Richardson responded

Thank you for your continued trust and loyalty over the past six years! We're delighted to hear that our service staff has consistently provided friendly, helpful experiences and that our technicians have kept your vehicles in top shape. Knowing that you and your wife feel confident bringing your cars to us means a lot. We look forward to many more years of providing you with excellent service. Safe travels, and see you next time!

October 24, 2024

Dealership Rating
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I advise everyone to buy Toyota vehicles Very good cars Also they have zero interest in some vehicles Service very good Oil change free sometimes More

by jamilsaad788198
Service Price Transparency
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Recommend Dealer
Yes
Oct 25, 2024

Toyota of Richardson responded

Thank you for your recommendation! We’re glad to hear you’re a fan of Toyota vehicles and that you’ve had a great experience with our service department. Our goal is to provide excellent value and customer satisfaction. If you have any questions or need assistance in the future, feel free to reach out. We’re here to help!

October 23, 2024

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Was very relieved to get my car in for service same day and get back on the road. Everyone at the front desk was delightful. The porter who brought my car was so nice as well. Always have a great experienc More

by ambrosia_2280
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Oct 25, 2024

Toyota of Richardson responded

Thank you for sharing your experience with us! We're thrilled we could accommodate your service needs the same day and get you back on the road smoothly. We appreciate your trust in us and look forward to providing the same great experience each time you visit Toyota Richardson! Safe travels!

October 20, 2024

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I want to say thank you for the service team at Toyota of Richardson. When I got there to drop off my Toyota for maintenance they were helpful and friendly. More

by artlujan80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Oct 23, 2024

Toyota of Richardson responded

Thank you for your kind words! We're delighted to hear that our service team provided you with helpful and friendly assistance during your maintenance visit. Our goal is to ensure every customer feels welcomed and well taken care of. If you need anything else in the future, please don’t hesitate to reach out. We look forward to serving you again!

October 18, 2024

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Great dealership, problem resolver, extremely friendly. Special thanks to the entire management. Keep up the good work. More

by westvillagetx
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Oct 21, 2024

Toyota of Richardson responded

Thank you for your fantastic review! We’re thrilled to hear that you consider us a great dealership and appreciate our problem-solving approach and friendly service. Your kind words for our management team mean a lot to us, and we’re committed to maintaining the high standards you've come to expect. If you need anything else, please don’t hesitate to reach out. We look forward to serving you again!

October 18, 2024

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Toyota staff texted and asked about my visit today and they always have good service More

by stephen
Service Price Transparency
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Recommend Dealer
Yes
Oct 21, 2024

Toyota of Richardson responded

Thank you for your positive feedback! We’re glad to hear that our team followed up with you and that you consistently receive good service during your visits. We value your feedback and appreciate your loyalty. If there’s anything more we can do for you in the future, please let us know. We look forward to your next visit!

October 16, 2024

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Employee Rating

I've been a frequent customer of Toyota of Richardson. They continue to provide great service. More

by Wendy
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Oct 17, 2024

Toyota of Richardson responded

Thank you for your continued trust! We're delighted to hear that you've consistently received great service from us. Your loyalty means a lot, and we look forward to serving you again soon!

October 15, 2024

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Amazing customer service granted to me. I will definitely come back and refer more people as I did in my last visit. More

by Ongera
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Recommend Dealer
Yes
Oct 16, 2024

Toyota of Richardson responded

Thanks! We're thrilled to hear you enjoyed our customer service. Your referrals mean a lot to us, and we can’t wait to welcome you back for another great experience!

October 14, 2024

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Everything went well and my advisor helped alot kindly with patience and took care of the entire process smoothly. More

by Courtesyvalet.experts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

Oct 15, 2024

Toyota of Richardson responded

Thank you for your review! We're delighted to hear that your advisor provided you with excellent service. We appreciate your business and hope to see you again soon.

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