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Donald Maddran
Donald Maddran at Toyota of Richardson
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Donald Maddran

Service Director

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.9
197 Reviews
4.9

197 Reviews

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197 Reviews of Donald Maddran

March 06, 2025

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Employee Rating

They took my vehicle in ahead of my appointment and it was completed it quickly. More

by Aaronlisa576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey

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Mar 07, 2025

Toyota of Richardson responded

Thank you for your feedback! We're glad to hear that we took your vehicle in ahead of your appointment and completed it quickly. We look forward to seeing you next time!

February 25, 2025

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Employee Rating

I like the people there they are very courteous and respectful. Thank you so much More

by Nitin shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster , Alex Childress

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Feb 26, 2025

Toyota of Richardson responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our courteous and respectful team. Providing great service with a focus on respect is important to us, and we truly appreciate your feedback. We look forward to assisting you again!

February 25, 2025

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Friendly, honest person ,knowledgeable, caring,,,supportive people, costumer service excellent help full, strong 💪🏿 job skills great 👍 and simple the best!!! More

by Jpdsr2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

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Feb 26, 2025

Toyota of Richardson responded

Thank you for your amazing feedback! We’re so glad to hear that our team provided you with friendly, honest, and knowledgeable service. It’s wonderful to know that you felt supported and received excellent customer service. We truly appreciate your kind words and look forward to assisting you again in the future!

February 23, 2025

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Employee Rating

Brought vehicle in for my first visit to this dealership. Casey, the service representative, was very helpful and provided me with additional information regarding other services. Will be coming back to Rich More

by Bdhimmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster , Casey Stiger

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Feb 25, 2025

Toyota of Richardson responded

Thank you for your feedback! We're so glad to hear that Casey provided helpful service and that your first visit was a positive one. We truly appreciate you choosing us for your vehicle's needs, and we look forward to assisting you with future service appointments. See you again soon!

February 02, 2025

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Employee Rating

I have had 3 Tundras and they have done a great job servicing them. Their service advisors have always been knowledgeable. More

by john.e.caperton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

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Feb 04, 2025

Toyota of Richardson responded

Thank you for your continued trust in our service team! We're thrilled to hear that you've had a great experience with us while servicing your Tundras. Our service advisors work hard to provide knowledgeable and reliable support, and we’re glad they've met your expectations. We look forward to continuing to take care of your vehicles in the future!

February 02, 2025

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Employee Rating

Courteous staff who provided great advice. Nice ambience to wait and work while the car is getting serviced. More

by arman_saleh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

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Feb 04, 2025

Toyota of Richardson responded

Thank you for your kind review! We're thrilled to hear that you had a positive experience with our courteous staff and enjoyed the ambiance while waiting for your car. We always aim to provide a comfortable and helpful environment, and it’s great to know we met your expectations. We look forward to assisting you again in the future!

February 01, 2025

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Employee Rating

Very good service, Beth was terrific service agent for me. Very impressed with Toyota and it’s personnel! More

by James g helm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster , Beth

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Feb 03, 2025

Toyota of Richardson responded

Thank you for sharing your experience! We're thrilled to hear that Beth provided excellent service and that you were impressed with both Toyota and our team. We truly appreciate your feedback and look forward to assisting you again in the future!

January 29, 2025

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Employee Rating

Efficiency and certainty the best of all manner of all the employees in the dealership and services. More

by Ngcarl79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster , Erwin

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Jan 31, 2025

Toyota of Richardson responded

Thank you for the wonderful review! We're thrilled to hear that you experienced efficiency and great service from all of our employees. It's our goal to provide top-notch service every step of the way, and we're glad we could meet your expectations. We look forward to assisting you again soon!

January 28, 2025

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Employee Rating

Lee Schuster was very nice and so helpful, he was extremely above and beyond, he let me know everything I need to know about my car. More

by Morah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster

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Jan 29, 2025

Toyota of Richardson responded

Thank you for your wonderful review! We're thrilled to hear that Lee Schuster provided you with such helpful and thorough service. Going above and beyond to keep our customers informed is what we strive for, and we’re glad Lee made your experience a great one. We appreciate your feedback and look forward to assisting you again in the future!

January 27, 2025

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Employee Rating

Staff that helped me are very professional and helpful. Very Friendly and knowledgeable in everything that they do. More

by Ebmendoza3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob, and Tire salesman (forgot his name)

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Jan 28, 2025

Toyota of Richardson responded

Thank you for your kind words! We’re so glad to hear that our team was professional, helpful, and knowledgeable. We truly appreciate your feedback and look forward to serving you again in the future!

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