Don Reed

They take great care of their customers The service is top notch and very timely top notch and very timely More

by johnjhbrown Verified Customer Verified Customer

Report | Print

I always receive excellent service at Chapman. From service, to parts, to the body shop, everyone is courteous and helpful. From service, to parts, to the body shop, everyone is courteous and helpful. More

by ceomom82828 Verified Customer Verified Customer

Report | Print

Really great experience, very helpful and detailed during the whole process. Responsive and provided updates throughout the whole process. Responsive and provided updates throughout More

Report | Print

After seeing a vehicle that my husband wanted we went to this dealership not once, twice, three but four times without the vehicle my husband wanted and it wasn't because we didn't want the Lincoln Nautilus this dealership not once, twice, three but four times without the vehicle my husband wanted and it wasn't because we didn't want the Lincoln Nautilus or we didn't have the finances to buy the Lincoln Nautilus but simply because promises were made to us and the management team at Chapman Ford of Northeast on Roosevelt Blvd could not keep their promises..Who in their right mind would buy a almost $40k car with initials scratched into the vehicle. The disheartening part of the whole experience with this dealership was they promised they would call us when the vehicle was ready and to this date over 3wks later we haven't heard from anyone. Not sure if they took me for serious or not but either way it was their loss. More

Report | Print

Working with Don Biddle and Don Reed was exceptional! What a pleasure the car buying experience was. What a pleasure the car buying experience was. More

Report | Print

If you’re buying a car from Chapman ford you have to go to Johnel. He helped me out to find the car I really wanted and get it to a price that was affordable where the car became an instant buy. Another th to Johnel. He helped me out to find the car I really wanted and get it to a price that was affordable where the car became an instant buy. Another thing I really liked a lot was he wasn’t like the typical sales guy just looking for a sale, he really made sure I liked the car and everything about it before we even started talking about the sale. His goal is to make sure the customer is happy with everything and fully understanding of what you’re buying. Going to recommend him and his team too all my friends buying cars in the future. More

Report | Print

Jonel was courteous and straightforward about all things. He listened and helped us through the whole procedure. He gets an attaboy from me He listened and helped us through the whole procedure. He gets an attaboy from me More

Report | Print

My sales guy is Brian Brooks he is the nicest guy and efficient salesman that i have dealt with there I've been coming there for 12 years. I also really would like to give the service shop a great heads efficient salesman that i have dealt with there I've been coming there for 12 years. I also really would like to give the service shop a great heads up they always handle us quick and thorough. More

Report | Print

Car we wanted at price in a very limited market. Knowledge of car and accessories. Knowledge of car and accessories. More

Report | Print

Custom ordered my 2022 Ford Bronco with David Greenberg at Chapman Ford. After a long 13 month wait David called with the good news that my Bronco had arrived. David was knowledgeable, friendly, and very s at Chapman Ford. After a long 13 month wait David called with the good news that my Bronco had arrived. David was knowledgeable, friendly, and very straight forward. I couldn’t have asked for a better car buying experience and would highly recommend asking for David at Chapman Ford on the Boulevard when buying your next vehicle! More

Report | Print