113 Reviews
Write a Review113 Reviews of Don Mulhauser
December 14, 2024
In order to get 15 words I'll just sayl this: Mechanical service was great, however doorway and mat were stained with greasy smudges. service was great, however doorway and mat were stained with greasy smudges. More
Other Employees Tagged: Roger Magana, VICTOR RIVERA-SOTO
December 01, 2024
Great team and they were very helpful! Thank you guys! I will be back for sure! Thank you guys! I will be back for sure! More
Other Employees Tagged: Joe Altmix
November 27, 2024
Really professional made me feel welcome. The complete experience was great. Would recommend this to anyone. The complete experience was great. Would recommend this to anyone. More
Other Employees Tagged: Gloria Gallardo
November 23, 2024
Just had 4200 dollars worth of work done on my truck. Got it back. Drove 30 miles. Heard a weird clunking noise on the tire. Took cap off and 2 of the luggage nuts have fallen off the tire. This is the s Got it back. Drove 30 miles. Heard a weird clunking noise on the tire. Took cap off and 2 of the luggage nuts have fallen off the tire. This is the second time this has happened when they work on my truck. The service department is horrible. Do not use them. I'm done with Erich Chevrolet. More
Other Employees Tagged: Joe Altmix, Cooper The Service Dog, Austin Schutt
November 22, 2024
The person who made my appointment told me that I would be able to get a shuttle ride home from the appointment. This was against the dealership policy and left me stranded. The actual service team coopera be able to get a shuttle ride home from the appointment. This was against the dealership policy and left me stranded. The actual service team cooperated by fixing my car as quickly as possible, so I was only trapped for a few hours. That almost made up for the bad information. More
November 15, 2024
Did I ever have my truck in there for Service at Emich Chevrolet? I far as I know I never did get Service there. What is READ there? Nothing matter what I say. When I purchased this Tuck I as well as Chevrolet? I far as I know I never did get Service there. What is READ there? Nothing matter what I say. When I purchased this Tuck I as well as the DEALER knew it was used. But why on the 120 point inspection was key things missing? Air Filter was on this Inspection list. I know for a FACT it was never looked at. I found it full of LEAVES, So NOONE EVERY LOOKED AT IT. THAT SUCKS. Second issue the Right Body Door frame was damaged. NO one DISCLOSED THAT TO ME BLOW ME OFF. When I did tell them. Said to me this was a USED TRUCK you should expect things like this? THAT IS BODY DAMAGE. So why was i told go away get it fix on your Dime. If the simple things of Air Filter are not inspected, why would I expect the Right-side Body Damage to be seen? NO ONE THEIR cares about Inspections on USED AUTOS. So, screw off then. Why would I trust the Service department to do an Oil Change and Filter when they can't do inspections on used autos? More
Other Employees Tagged: Joe Altmix, Cooper The Service Dog, Matthew Gordon, Austin Schutt, Roger Magana, Kade Pointer, VICTOR RIVERA-SOTO
November 10, 2024
In and out quickly! They did a great job and they are always friendly! I will be back! They did a great job and they are always friendly! I will be back! More
Other Employees Tagged: Joe Altmix, Cooper The Service Dog, Matthew Gordon, Austin Schutt, Roger Magana, Kade Pointer, VICTOR RIVERA-SOTO
November 08, 2024
I scheduled an appointment to have my looked at for a leak, first thing the salesman had to say was oh hope it’s not the rear main seal leaking “most expensive item on list to fix” before they even had t leak, first thing the salesman had to say was oh hope it’s not the rear main seal leaking “most expensive item on list to fix” before they even had the keys in their hands I told him I just had that part replaced he said oh ok. Then my car sat all day I dropped it off at 9:30am tried to call and message don the service advisor and he ignored me did not return my call or messages and wouldn’t even answer the phone, then I called back from a private number around 4pm and he said oh we haven’t looked at I don’t have anything for you. Complete waste of time. More