Dmitry Kaprolov
Dmitry Kaprolov at Lexus of Milwaukee

Dmitry Kaprolov | Page 7

Service Advisor

Lexus of Milwaukee

1433 W Silver Spring Dr
Milwaukee, WI 53209

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5.0
73 Reviews

Languages Spoken

English English

5.0

73 Reviews

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73 Reviews of Dmitry Kaprolov

December 01, 2019

Dealership Rating
Employee Rating

Amazing experience I just loved the selection of cars. I liked the environment and energy it brings which is a very clean, organized and respectable work place. I had ve More

by Austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jenna Ebert, John Ferrito, Joshua Freiheit, Dan Kommeth, Michael Queen, Minna Spivey, Pete Stein, Jackson Struebing, Peter Wilcox

Dec 02, 2019

Lexus of Milwaukee responded

Austin, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Jackson was so helpful! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 19, 2019

Dealership Rating
Employee Rating

Great experience Ben did an exceptional job, he was helpful, patient and listened to what I was saying in order to make the best recommendation. Based on what I said I More

by emily.alwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz , Dan Kommeth

Nov 22, 2019

Lexus of Milwaukee responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Lexus of Milwaukee and we hope to see you again! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 30, 2019

Dealership Rating
Employee Rating

Ben was fantastic!! I picked out a car the previous day and next day when I returned I had my car out of the lot within 2 hours without signing any papers. Ben came all the way to my house to get the paper More

by AzharRasool
Recommend Dealer
Yes

Other Employees Tagged: Ben Kranitz , Jenna Ebert, John Ferrito, Joshua Freiheit

Nov 01, 2019

Lexus of Milwaukee responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Lexus of Milwaukee and we hope to see you again! Safe travels!

October 14, 2019

Dealership Rating
Employee Rating

Innovative Quality Teamwork with Fair Pricing Superior Outstanding Innovative Service, Quality on all Vehicles, Personal Service, a Cut Above All Dealerships. More than Fair Pricing. Efficient Fas More

by Letitia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Jazdzewski

Oct 17, 2019

Lexus of Milwaukee responded

Letitia, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Milwaukee!

September 24, 2019

Dealership Rating
Employee Rating

Customer Service Fantastic and prompt service is always provided. Staff is very professional and courteous. Appointment times are always kept and there is no wasted ti More

by Long Time Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Selode, Kelli Stenlkyft

Sep 26, 2019

Lexus of Milwaukee responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and that everything was completed quickly and to your satisfaction! We hope you continue to choose us for all your automotive needs! Take care!

September 15, 2019

Dealership Rating
Employee Rating

Sales staff Vladimir is very professional and accommodating to our desires for a replacement car when we were specific in our desires for right color. More

by Kimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Babakhanov , Joshua Freiheit

Sep 15, 2019

Lexus of Milwaukee responded

Congratulations on your new car, Kimberly! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Safe travels!

September 11, 2019

Dealership Rating
Employee Rating

Great customer attention I write to highly recommend Lexus of Milwaukee and their fantastic lead employee John Ferrito. He is the epitome of great customer service and attenti More

by JGutty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Castiglioni, John Ferrito, Pete Stein

Sep 13, 2019

Lexus of Milwaukee responded

Jgutty, we're glad to hear you found our staff to be so informative and helpful. Thank you so much again for your feedback! We hope you have a great day!

August 14, 2019

Dealership Rating
Employee Rating

Amazing customer service Dmitrys loyalty to the company, product, and outstanding customer service is what intrigued me to find out more about purchasing a Lexus. Thank you Dm More

by Krod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Val Batard

Aug 16, 2019

Lexus of Milwaukee responded

Congratulations on your new car, Krod! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Milwaukee!

August 12, 2019

Dealership Rating
Employee Rating

Outstanding service and dedication! My experience with Lexus has been exceptional. I appreciate their integrity and outstanding service. Mr. Kapralov goes above and beyond with true prof More

by JackS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I would also like to share that I also appreciate the courtesy driver. He has a positive mindset and always makes me feel safe.

Aug 14, 2019

Lexus of Milwaukee responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Milwaukee! If you have any further questions, please don't hesitate to reach out!

May 15, 2019

Dealership Rating
Employee Rating

Treated knowledgeably and fairly We worked with several people who all worked together to help me decide which vehicle to buy and the best way to trade in my previous Lexus. They More

by Jamesdds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Castiglioni, John Ferrito, Jackson Struebing, James Taylor

May 16, 2019

Lexus of Milwaukee responded

Congratulations on your new vehicle! We're happy to hear our staff was really able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Lexus of Milwaukee

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