Dmitry Kaprolov
Dmitry Kaprolov at Lexus of Milwaukee

Dmitry Kaprolov | Page 5

Service Advisor

Lexus of Milwaukee

1433 W Silver Spring Dr
Milwaukee, WI 53209

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5.0
73 Reviews

Languages Spoken

English English

5.0

73 Reviews

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73 Reviews of Dmitry Kaprolov

September 24, 2021

Dealership Rating
Employee Rating

Took in my car for a warranty repair and regular maintenance. From scheduling to checkout was a smooth experience. the service manager, was pleasant to work with, clearly explained the service and More

by Sarah P
Quality Of Work
Recommend Dealer
Yes
Sep 25, 2021

Lexus of Milwaukee responded

Hi Sarah, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2021

Dealership Rating
Employee Rating

I highly recommended them for being honest, competitively priced and professional. I never feel that I am being "taken" as I don't know much about cars. I have always trusted them and have never been let dow More

by Dantran
Price
Recommend Dealer
Yes
Sep 25, 2021

Lexus of Milwaukee responded

Hi, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

September 02, 2021

Dealership Rating
Employee Rating

I took my vehicle in last week for service repairs and truthfully had one of the best experiences Dmitry was such a great help and made me feel very comfortable. Everything was done in a timely manner and More

by Kraner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2021

Lexus of Milwaukee responded

Hi Kraner, thanks for sharing your recent service experience with us. We hope you continue to choose Lexus of Milwaukee as your first choice for all your vehicle needs. Have a great day.

July 28, 2021

Dealership Rating
Employee Rating

Dmitry is very nice and kind, very professional and he did everything to answer my questions and helped me with my concerns. Thank you Dmitry, you are making the service here for the best I ever had. I More

by Kathyy
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 13, 2021

Lexus of Milwaukee responded

Hi Kathyy, thank you for your kind review; we are happy to pass along your comments to Dmitry here at Lexus of Milwaukee! Please don't hesitate to reach out to us if there's anything more we can do!

April 02, 2021

Dealership Rating
Employee Rating

The service was great I went in for oil change they did a full inspection on my vehicle washed it and vacuumed it out and I also purchased a new key the eternity key so I've never have to worry about and bro More

by Serenajackson08@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Arnett, Scott Elrod, Maureena sindric

Apr 14, 2021

Lexus of Milwaukee responded

Serena, thank you for your support! We're happy we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2021

Dealership Rating
Employee Rating

Excellent service!! Dimitri was the best! I dropped my car off and was given a loaner car so I didn’t have to wait. My car was serviced and detailed when I picked it up. Great experience. More

by Ared
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 10, 2021

Dealership Rating
Employee Rating

Excellent customer service. The staff are knowledgeable, well trained, and thorough. ALWAYS, a pleasant experience. Thank you Lexus of Milwaukee! We will be back for sure !! More

by Lori L
Customer Service
Price
Recommend Dealer
Yes

March 10, 2021

Dealership Rating
Employee Rating

By far the most professional and thorough dealership and maintenance crew I have ever had the pleasure of doing business with. I could go on for hours about how incredible they are, but just in general made More

by lyadforester08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Arnett, Scott Elrod

February 15, 2021

Dealership Rating
Employee Rating

had an amazing experience at this dealership! Everyone was very nice and straight to the point. I dealt mainly with Dmitry in service. He went above and beyond with making sure everything was taken care More

by Mariaty
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

January 12, 2021

Dealership Rating
Employee Rating

Wonderful experience! My service advisor exceeded all of my expections. He was friendly, knowledgeable, and very conscientious of my time. Highly recommend the entire service team, at Lexus of Milwaukee. More

by Lakers4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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