Djibril Semega | Page 13

Great service and excellent customer care, my fiancée came home so happy with a new car! Josh went above and beyond! came home so happy with a new car! Josh went above and beyond! More

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Best car buying experience I ever received from a dealership. Josh was absolutely amazing!! The customer service and the overall quality of the service was outstanding!! Everyone there was nice and h dealership. Josh was absolutely amazing!! The customer service and the overall quality of the service was outstanding!! Everyone there was nice and helpful. I will definitely recommend this place to my family and friends for a painless car buying experience!! More

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Troy Mayer was an outstanding salesman when we purchased our 2025 Lexus ES 350 Ultra Luxury. Troy was keenly focused on us and he delivered quality service and customer satisfaction from the first minute w our 2025 Lexus ES 350 Ultra Luxury. Troy was keenly focused on us and he delivered quality service and customer satisfaction from the first minute we met him, throughout the sales process, during vehicle preparation, delivery and beyond. Troy was very knowledgeable about our vehicle. He provided continuous updates about the vehicle delivery date. He educated us about all the vehicle features during the test drive and final vehicle inspection. And he took only ten minutes to link our Lexus app to our vehicle, set up Apple Car Play, Lexus Drive Connect and Sirius FM Radio. Everything has worked fine since we took possession of the vehicle. Troy did everything necessary to enable us to finalize our purchase decision and ensure that we were satisfied with the vehicle. There was never any pressure to buy the car. It was a great pleasure to work with Troy. He has a very pleasant, positive, and good-natured personality which made the entire car purchase process very enjoyable. Troy is extremely competent, effective, and trustworthy. I highly recommend that future customers request Troy to be their salesman and we would gladly work with Troy if we ever purchased another Lexus vehicle. Drew Saksa was an extremely effective Sales Manager. Drew worked with us to finalize the sales price, confirm the vehicle delivery date and help us manage certain issues with the finance department. Drew was very responsive to our numerous phone calls and answered all our detailed questions. Drew always had our best interests in mind and ensured we were satisfied customers. Drew communicates in a very straight-forward, factual, manner and he is very competent, effective, and trustworthy. Lexus of Wilmington has an outstanding team with Drew Saksa and Troy Mayer being so very capable and focused on customer satisfaction. More

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Josh was great, no pressure and looked out for us to get the deal done. Dealerships had the car we wanted and we got a great deal. the deal done. Dealerships had the car we wanted and we got a great deal. More

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Josh was knowledgeable, friendly, and went above and beyond to ensure I was happy with my vehicle purchase. He took the time to listen to my concerns, answered all my questions. His professionalism a beyond to ensure I was happy with my vehicle purchase. He took the time to listen to my concerns, answered all my questions. His professionalism and dedication to customer satisfaction are impressive. I enjoyed working with Josh. I also need to mention DJ. It was a pleasure speaking to “the finance guy” which for me is not the fun part of purchasing a vehicle. I appreciate you making the purchase experience a good one. More

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Great service! !!! His Customer Service us on point. Makes you feel comfortable and not pressured. This is my second car purchase in this store. !!! His Customer Service us on point. Makes you feel comfortable and not pressured. This is my second car purchase in this store. More

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Our experience working with Leo and the dealership was top notch! Being in sales for 46 years I am always evaluating. Leo was informative, knowledgeable and delightful to work with. top notch! Being in sales for 46 years I am always evaluating. Leo was informative, knowledgeable and delightful to work with. More

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Josh and the team there were great. Very professional and down to earth. Definitely will come back to see Josh when are second vehicle lease is up in 6 months Very professional and down to earth. Definitely will come back to see Josh when are second vehicle lease is up in 6 months More

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I trust Rob Payson to take care of my vehicle and keep me informed if there are any issues. This is my 4th Lexus and Rob has been there for all of them. informed if there are any issues. This is my 4th Lexus and Rob has been there for all of them. More

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The dealership is very clean and well set up. The salesman was knowledgeable, polite and friendly. The tech assistant was very clear and informative The salesman was knowledgeable, polite and friendly. The tech assistant was very clear and informative More

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