Dino Picanzo
Service Manager
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
27 Reviews
Write a Review27 Reviews of Dino Picanzo
December 06, 2025
Very terrific and outstanding service and the service providers do really great work I recommend people there because of the service providers do really great work I recommend people there because of the service More
Other Employees Tagged: Jerry Pena, JC Cavazos, Nobu Damon, Dario Gomez
November 28, 2025
Very unprofessional service department no communication they never kept me posted. They kept my Chevy Silverado 6500 tow truck for 28 days this was my second time taking it after my first service because t they never kept me posted. They kept my Chevy Silverado 6500 tow truck for 28 days this was my second time taking it after my first service because the truck was leaking power steering they charge me $2200 and they kept my truck in October for also three weeks the very next day when I took it home it was still leaking and when I spoke with the Service advisor avo he told me that this is something his technician the guy who originally work on my truck that he screwed up and he should’ve checked on some parts and clean it but he didn’t so he told me he wasn’t going to charge me and he told me this was on us and then when I asked him that I need my truck back after over three weeks keeping it there losing business and money. He told me that he was going to charge me again for the parts, but not the labor, which is very unfair and not right to do. I asked for his manager to call me and then the service manager Dino called me and he was very rude on the phone. He didn’t want to help and he told me I have to pay for the parts and when I told him that it’s not fair and it’s not right to do and when I mentioned that if he’s going to charge me, I might take her legal action because of that he told me he wasn’t going to fix my truck and he asked me to take it back so after 28 days of losing business and money and put me in a lot of stress I had to take my truck back and it was still leaking. I will never buy a Chevy truck again and I will never take my cars to this horrible dishonest dealership And one more thing I need to mention that every time I take this truck, they keep it for almost a month and when I take it back, the same problem still exist, and my service advisor avo he always told me that they only have one technician working and he he doesn’t have enough technician to work on cars. This is just horrible and very unprofessional. I hope somebody can read this and take it serious because of the service advisor Avo and Dino the service manager they should get fired for very unprofessional work and managing. More
Other Employees Tagged: Avo Injian
November 12, 2025
Friendly and respectful staff. I was here for a regular maintenance. The staff was very helpful I was here for a regular maintenance. The staff was very helpful More
Other Employees Tagged: Tony Lopez
October 09, 2025
Jackie and Jeff Izzy went above and beyond. Very efficient and they certainly valued my time thank you so much. Very efficient and they certainly valued my time thank you so much. More
Other Employees Tagged: Jeff Rizzi, Jackie Klosky , Emad Fakhoury
September 22, 2025
Great customer service and fast on resolving all issues on the vehicle. I would definitely recommend GM. on the vehicle. I would definitely recommend GM. More
Other Employees Tagged: Nobu Damon, Jackie Klosky, Javier Juarez, Juan Fletes
September 21, 2025
I Always service my truck at this dealership and they always do a great job and excellent staff and friendly service advisor that attends to your needs. always do a great job and excellent staff and friendly service advisor that attends to your needs. More
Other Employees Tagged: Jeff Rizzi, Avo Injian
August 31, 2025
My service was very professional and the service advisor made my visit very pleasant as always made my visit very pleasant as always More
Other Employees Tagged: Chelsea Jose, Dario Gomez, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Cesar Luna, Joe Lopez
August 22, 2025
Javier was friendly and answered my questions. He did exactly as he said he would. Process with him was smooth He did exactly as he said he would. Process with him was smooth More
Other Employees Tagged: Nobu Damon, Dario Gomez, Leslie Fuentes, Javier Juarez, Julie Escobar, Juan Fletes
August 11, 2025
The service was fast and handled with friendly customer service, I guess no more quick washes like old days would be nice if everyone were plugged in til picked up!! But have no complaints with this dealer service, I guess no more quick washes like old days would be nice if everyone were plugged in til picked up!! But have no complaints with this dealer More

