Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton
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Desmond Norvell

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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5.0
294 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

24 yrs, 1 mo

Industry Experience

24 yrs, 1 mo

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

294 Reviews

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294 Reviews of Desmond Norvell

February 19, 2025

Dealership Rating
Employee Rating

Would have liked more for my trade but. It's ok. So far I like my new truck . I've never been spoiled like this with so many fancy things More

by dodger_patterson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback. We sincerely value your business and hope you'll continue to enjoy your new truck. Please don't hesitate to reach out if you need any further assistance!

February 18, 2025

Dealership Rating
Employee Rating

I had a fantastic experience working with Desmond. From the moment I walked in, he was friendly, professional, and incredibly knowledgeable. He took the time to understand what I was looking for and More

by Scott N
Recommend Dealer
Yes
Feb 18, 2025

Ken Ganley Ford Norton responded

Scott, Thank you so much for your wonderful review! We are thrilled that Desmond had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Norton!

February 14, 2025

Dealership Rating
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Had this chance of working with Desmond multiple times. Desmond is easy to work with and will get you in the vehicle you need. This past November my grandmother who is in her 80s was looking to get a Bronc More

by Chazmyers2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas

Feb 14, 2025

Ken Ganley Ford Norton responded

Thank you, Chaz! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Desmond met your expectations. Thank you again for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

Feb 14, 2025

Ken Ganley Ford Norton responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 14, 2025

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Very nice people very helpful. I have purchased all my cars from here with Desmond, have had 2 friends so the same even my parents get their trucks from Desmond and Ken Ganley Ford More

by acamedic2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 14, 2025

Ken Ganley Ford Norton responded

We are very happy to hear that Desmond and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 13, 2025

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⭐️⭐️⭐️⭐️⭐️ In 2020, I had the pleasure of working with Desmond when selling my late father’s prize possession- His F150, and I can't praise him enough! From start to finish, Desmond made the entire proces More

by Eric B PhD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2025

Ken Ganley Ford Norton responded

Eric, Thank you for taking the time to share your thoughts on working with Desmond and our team. We're glad to hear we delivered such a great experience!

February 13, 2025

Dealership Rating
Employee Rating

Exceptional Experience Every Time with Desmond Norvell – Highly Recommend! I have had the pleasure of working with Desmond Norvell time and again in purchasing and leasing many vehicles through Ken Ganle More

by Scott S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2025

Ken Ganley Ford Norton responded

Thank you, Scott! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Desmond met your expectations. Thank you again for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

February 13, 2025

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Employee Rating

Desmond is the only person I go to for cars. I won’t find anyone more honest More

by seeverspatrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 14, 2025

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Patrick, and for taking the time to leave us this wonderful feedback!

February 12, 2025

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Employee Rating

They treat their customers like they are family! They take pride in their work and always treat me with respect. More

by lkmachar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2025

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 12, 2025

Dealership Rating
Employee Rating

These professionals were amazing in helping me find my perfect car. Especially Desmond, he was very patient with my indecisive wife. Thank you guys for everything! More

by Souders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2025

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Norton. It's great to hear that Desmond was able to assist you and that you had such a positive experience.

February 12, 2025

Dealership Rating
Employee Rating

Just bought out my truck lease. My salesman, Desmond, made everything super easy, as always. I've worked with Des many other times and will continue to do so. Whether I'm leasing or More

by kevinv2323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2025

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Kevin, and look forward to your next visit.

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