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
HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.
Read moreDealership Experience
24 yrs, 1 mo
Industry Experience
24 yrs, 1 mo
Specialties & Trainings
New or Used
RETAIL/LEASE
294 Reviews
Write a Review294 Reviews of Desmond Norvell
February 19, 2025
Would have liked more for my trade but. It's ok. So far I like my new truck . I've never been spoiled like this with so many fancy things It's ok. So far I like my new truck . I've never been spoiled like this with so many fancy things More
Other Employees Tagged: Craig Douglas, Kevin Kneebusch, Jack Leonhard
February 18, 2025
I had a fantastic experience working with Desmond. From the moment I walked in, he was friendly, professional, and incredibly knowledgeable. He took the time to understand what I was looking for and From the moment I walked in, he was friendly, professional, and incredibly knowledgeable. He took the time to understand what I was looking for and guided me through the options without any pressure. His communication was top-notch. He kept me informed throughout the entire process and answered all of my questions with patience and expertise. I highly recommend Desmond. More
February 14, 2025
Had this chance of working with Desmond multiple times. Desmond is easy to work with and will get you in the vehicle you need. This past November my grandmother who is in her 80s was looking to get a Bronc Desmond is easy to work with and will get you in the vehicle you need. This past November my grandmother who is in her 80s was looking to get a Bronco Sport and he helped find the perfect one for her and she said its the best decision she has made. Anything you need he is there to help. I definitely recommend Desmond as your main guy at Ganley Ford Norton!!!!! I definitely will be back!!!! More
Other Employees Tagged: Craig Douglas
February 14, 2025
Very nice people very helpful. I have purchased all my cars from here with Desmond, have had 2 friends so the same even my parents get their trucks from Desmond and Ken Ganley Ford I have purchased all my cars from here with Desmond, have had 2 friends so the same even my parents get their trucks from Desmond and Ken Ganley Ford. More
Other Employees Tagged: Craig Douglas, John Kirchenbauer, Mike Robinson
February 13, 2025
⭐️⭐️⭐️⭐️⭐️ In 2020, I had the pleasure of working with Desmond when selling my late father’s prize possession- His F150, and I can't praise him enough! From start to finish, Desmond made the entire proces Desmond when selling my late father’s prize possession- His F150, and I can't praise him enough! From start to finish, Desmond made the entire process smooth, and light. His extensive knowledge of the vehicles, coupled with his genuine care for my needs and sensitivity to the situation, truly set him apart. He answered every question I had, guided me through my options, and ensured I felt confident and comfortable in my decision. Desmond's professionalism and friendly demeanor made the experience not only stress-free but also incredibly memorable. My Father truly loved his truck and releasing it was extremely difficult. If ANYONE is looking for a representative who goes above and beyond, Desmond is the one to trust! Thank you, Desmond, for your exceptional service and for making a rough situation a little easier! You are definitely appreciated More
February 13, 2025
Exceptional Experience Every Time with Desmond Norvell – Highly Recommend! I have had the pleasure of working with Desmond Norvell time and again in purchasing and leasing many vehicles through Ken Ganle Highly Recommend! I have had the pleasure of working with Desmond Norvell time and again in purchasing and leasing many vehicles through Ken Ganley in Norton. I can't say enough about the outstanding service he provides. Desmond has always made me feel welcome and truly valued as a customer. He is knowledgeable, attentive, and genuinely interested in finding the right car for me and my family. What stands out most was Desmond’s no-pressure approach. He always takes the time to listen to my preferences, answers all my questions, and provides thoughtful recommendations based on what I was looking for. His expertise and guidance made the entire process seamless and stress-free. Desmond goes above and beyond to ensure I had all the information I needed to make an informed decision. His professionalism and friendly demeanor make him a pleasure to work with. I felt confident and well-supported throughout the entire buying process. That's exactly why generations of my family have been going to see Desmond at Ken Ganley in Norton for decades. We have been so impressed with Des that we have purchased vehicles for our 2 daughters and in a few years, we'll be buying a vehicle for our son. If you’re in the market for a new or used vehicle, I highly recommend reaching out to Desmond Norvell. His commitment to excellent customer service and his dedication to ensuring a smooth car-buying experience are truly top-notch! More
February 12, 2025
These professionals were amazing in helping me find my perfect car. Especially Desmond, he was very patient with my indecisive wife. Thank you guys for everything! perfect car. Especially Desmond, he was very patient with my indecisive wife. Thank you guys for everything! More
February 12, 2025
Just bought out my truck lease. My salesman, Desmond, made everything super easy, as always. I've worked with Des many other times and will continue to do so. Whether I'm leasing or My salesman, Desmond, made everything super easy, as always. I've worked with Des many other times and will continue to do so. Whether I'm leasing or buying, he makes the process enjoyable! Five stars!! More
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