Derek Thomas
Derek Thomas at BMW of Sarasota
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Derek Thomas

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.7
2,009 Reviews

It would be my pleasure to help you with all your service needs.

Dealership Experience

13 yrs, 7 mos

Industry Experience

25 yrs, 4 mos

4.7

2,009 Reviews

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2009 Reviews of Derek Thomas

April 18, 2025

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I had a good experience. The service advisors are friendly and knowledgeable and the service itself doesn’t take too long. More

by Megan
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Recommend Dealer
Yes

April 13, 2025

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I can’t explain it’s too complicated. Disappointed in the service that they did not solve the problem sooner More

by Lucille
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Recommend Dealer
No

April 13, 2025

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Excellent, as usual. Derek is exceptionally pleasant to work with. The video feedback from the mechanic is a nice touch. More

by KURTZ36TI
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Recommend Dealer
Yes

April 13, 2025

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Derrick Thomas is the best! !! You need to give him a raise. Always willing to go the extra mile. Always ahead of the game. He’s the best! Promote him! More

by BogieChlo
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Recommend Dealer
Yes

April 13, 2025

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Customer service is horrible. We have owned 7 new BMW’s and were treated Terrible! More

by DOREEN_DOOLEY
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Recommend Dealer
No

April 13, 2025

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This dealership always goes above and beyond to help me with my BMW auto needs. Everyone is always helpful, friendly and professional. More

by Jillybean
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Recommend Dealer
Yes

April 13, 2025

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Should be more communication with customers when their car is in the shop for repairs. More

by EARL_HANNUM
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Recommend Dealer
Yes

April 13, 2025

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Cameron was very professional and was on time. He took the time to explain the recall and suggested other onsite services that BMW offers. More

by CPATTERSON976
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Recommend Dealer
Yes

April 12, 2025

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Excellent service from when I provided my keys and received them back at the end of the service! Derek is awesome!!! More

by Sandy Schott
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Recommend Dealer
Yes

April 12, 2025

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Recall service was done as scheduled without any delay or problems. Service Advisor, Derek Thomas, was professional, informative, and kept me well informed as to the status of the recall repair for the inter More

by Rich C
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Recommend Dealer
Yes
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