Derek Staples | Page 9
Service Advisor
Audi Mechanicsburg at Sun Motor Cars
6671 Carlisle Pike
Mechanicsburg, PA 17050
106 Reviews
Write a Review106 Reviews of Derek Staples
December 04, 2025
Derek is a great service rep. He kept me up to date with my car and gave me personalized, detailed attention as a returning customer that I truly appreciate. He kept me up to date with my car and gave me personalized, detailed attention as a returning customer that I truly appreciate. More
December 02, 2025
Everything was Handled professionally from check in through the video of the service to the the check out. through the video of the service to the the check out. More
Other Employees Tagged: Jamie Conley, Raeleigh Hundley , Bill Deardorff
November 29, 2025
Very nice people. They have the car done on time. Service managers are always there to answer questions They have the car done on time. Service managers are always there to answer questions More
Other Employees Tagged: Jamie Conley, Raeleigh Hundley, Josh Mallow, James Pitts , Bill Deardorff
November 29, 2025
The staff are all friendly & helpful. Whether I’m staying or getting a loaner vehicle, they are all very accommodating & seem to really enjoy working at SUN Audi. That’s important to me. Whether I’m staying or getting a loaner vehicle, they are all very accommodating & seem to really enjoy working at SUN Audi. That’s important to me. More
Other Employees Tagged: Bill Deardorff
November 28, 2025
The service was great and they provide a video clip so that you know that the service has been done, but I was a little disappointed that I did not have my paperwork in the car when it was delivered back that you know that the service has been done, but I was a little disappointed that I did not have my paperwork in the car when it was delivered back as normal. I usually have a copy of the receipt that shows all the charges and also the safety check sheet that indicates if anything is leaning towards needing repairs as a heads up, but outside of that, everything worked out the car was provided the service that I requested. I did eventually receive a copy of the receipt, but I did not receive the safety check list. More
November 24, 2025
Jamie was excellent in helping me with pricing and answering my questions when scheduling. She even had some recommendations when we picked the car up for an SUV. She's so personable and made our firs answering my questions when scheduling. She even had some recommendations when we picked the car up for an SUV. She's so personable and made our first experience there really great. Derek was great after dropping off the car; mainly during our appointment and keeping us up to date on the status of our car. More
Other Employees Tagged: Jamie Conley
November 23, 2025
Awesome dealership. Love the way they treat the customer and keep you informed! Service is an Aplus Love the way they treat the customer and keep you informed! Service is an Aplus More
Other Employees Tagged: Jamie Conley
November 22, 2025
Professional service department, Great service done correctly the first time waiting room clean My car was cleaned as i left it when it was finished. correctly the first time waiting room clean My car was cleaned as i left it when it was finished. More
Other Employees Tagged: Jamie Conley, Vedran Glisic, Josh Mallow

