Derek Staples
Derek Staples at Audi Mechanicsburg at Sun Motor Cars

Derek Staples | Page 9

Service Advisor

Audi Mechanicsburg at Sun Motor Cars

6671 Carlisle Pike
Mechanicsburg, PA 17050

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4.9
98 Reviews
4.9

98 Reviews

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98 Reviews of Derek Staples

November 23, 2025

Dealership Rating
Employee Rating

Awesome dealership. Love the way they treat the customer and keep you informed! Service is an Aplus More

by JILGEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley

Nov 23, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thanks for sharing about your experience with Audi Mechanicsburg at Sun Motor Cars. We appreciate your business and hope to see you again soon!

November 22, 2025

Dealership Rating
Employee Rating

Professional service department, Great service done correctly the first time waiting room clean My car was cleaned as i left it when it was finished. More

by jerome.caughman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 18, 2025

Dealership Rating
Employee Rating

Professional, courteous dealership. Collision Center provided timely updates about the repairs. Customer service is exceptional. More

by SUSANWISOR6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Raeleigh Hundley , Bill Deardorff, Laura Harper

Nov 18, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Mechanicsburg at Sun Motor Cars to be a positive one. Please don't hesitate to reach out if you need anything else.

November 18, 2025

Dealership Rating
Employee Rating

Prompt response. Friendly accommodating service. The mechanic’s video report was very helpful. I really need the balet service given my age and distance from the deal More

by GLAPES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 01, 2025

Dealership Rating
Employee Rating

Great communication. Stuck to their repair estimate. Repairs were made very quickly. Would definitely recommend. More

by Chamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2025

Audi Mechanicsburg at Sun Motor Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 01, 2025

Dealership Rating
Employee Rating

Customer friendly. Top notch dealership. Sales personnel, Service personnel from the Maintenance Technicians to Service techs who write-up your Maintenance Order are More

by THEMUMPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley , Ian Abendschoen

Nov 01, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Mechanicsburg at Sun Motor Cars to be a positive one. Please don't hesitate to reach out if you need anything else.

October 28, 2025

Dealership Rating
Employee Rating

Great customer service always ! ! Prompt and efficient personnel Great savings and accommodations A great team More

by dmurdock27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Mechanicsburg at Sun Motor Cars. We look forward to having you as one of our valued customers for many more years to come!

October 21, 2025

Dealership Rating
Employee Rating

Except service with communication throughout the process. My car is always returned as scheduled and it is washed! More

by M1753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raeleigh Hundley

Oct 21, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 18, 2025

Dealership Rating
Employee Rating

Amazing experience with a fast response and quality service. I would definitely recommend to family and friends. More

by cmgroff34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 15, 2025

Dealership Rating
Employee Rating

They took care of everything i needed. My car needed a part that was not available and was soposed to go on vacation. Derrick went out of his way to make sure that I didn't miss my vacati More

by Sleo8771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Raeleigh Hundley , Bill Deardorff

Oct 15, 2025

Audi Mechanicsburg at Sun Motor Cars responded

Thanks for sharing about your experience with Audi Mechanicsburg at Sun Motor Cars. We appreciate your business and hope to see you again soon!

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