Derek Staples
Derek Staples at Audi Mechanicsburg at Sun Motor Cars

Derek Staples

Service Advisor

Audi Mechanicsburg at Sun Motor Cars

6671 Carlisle Pike
Mechanicsburg, PA 17050

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4.9
98 Reviews
4.9

98 Reviews

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98 Reviews of Derek Staples

June 23, 2026

Dealership Rating
Employee Rating

Good communication, loaner vehicle provided, clean service center, friendly and knowledgable staff, timely turn around More

by MACESUSWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Josh Mallow

Jun 23, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Hello, we’re delighted you experienced clear communication and a convenient loaner while your Audi A7 was in service. Jamie and our team are glad you found the service center clean and efficient. We look forward to assisting you again.

June 19, 2026

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Employee Rating

Great service and great people. Always a pleasure to Audi. Can’t wait to purchase another one. More

by Jeffreydancelover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re thrilled our team delivered great service and that you enjoy your visits to Audi. Thank you for sharing your experience. We look forward to helping you find your next Audi.

June 16, 2026

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Employee Rating

They keep you well informed. They were very accomplished with multiple changes made with the appointment time and date. Thank you for the well stocked coffee machine. It’s very u More

by san17kan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley

Jun 16, 2026

Audi Mechanicsburg at Sun Motor Cars responded

It’s great to hear our team kept you informed through every appointment change. We’re glad the coffee selection helped with your early Audi service. Thank you for sharing your experience.

June 16, 2026

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Employee Rating

I had an amazing experience working with Mary Ilin. She was friendly, professional, and incredibly knowledgeable about Audi vehicles. She took the time to answer all of my questions thoroughly and made More

by laurclap6335
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mary Ilin

Jun 16, 2026

Audi Mechanicsburg at Sun Motor Cars responded

It’s great to hear Mary’s friendly and professional guidance made buying your used Audi A5 clear and comfortable. We’re pleased she took the time to answer all your questions and kept the process pressure free. Thank you for recommending our team.

June 15, 2026

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Employee Rating

It was easy to schedule service (recall) and the ability to have vehicle picked up with a loaner is very convenient More

by Brenda D.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2026

Audi Mechanicsburg at Sun Motor Cars responded

It’s great to know scheduling your Audi Q8’s recall service was straightforward and that the loaner pickup met your needs. Derek and our team appreciate your five-star review. We look forward to assisting you again.

June 13, 2026

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Employee Rating

Mary I ( sales) hooked me up with getting window tint. Derek is very organized & multi tasking. Very friendly, efficient and knowledgeable. . Thank you all !! great sales and excellent service! Love the l More

by LRADAMS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary I (sales)

Jun 13, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for noting how the window tint installation went smoothly and for enjoying our loaner service. Derek is glad to have provided organized, efficient, and knowledgeable support. We’re happy your Audi continues to perform well and look forward to helping you again.

June 11, 2026

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Employee Rating

I had a state inspection and oil change, completed quickly but expensive for a oil change More

by LRKNUPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 11, 2026

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Employee Rating

Excellent service, knowledgeable staff, transparent process, and a truly outstanding experience at Sun Motors Audi. More

by STEVE@TEAMWICK.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Audi Mechanicsburg at Sun Motor Cars responded

It’s fantastic to hear our team provided clear communication and expertise during your Audi A5 service. We appreciate you trusting us with your vehicle and look forward to helping you again.

June 04, 2026

Dealership Rating
Employee Rating

Jamie and the entire team did an excellent job on all the outstanding issues. Thank you! More

by CSOURBEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2026

Audi Mechanicsburg at Sun Motor Cars responded

It’s wonderful to know that Jamie and our team resolved all the outstanding issues on your Audi S8. Thank you for choosing our service team and for sharing your review. We look forward to helping keep your S8 in top condition.

June 03, 2026

Dealership Rating
Employee Rating

Everyone is so nice, always pleased with the work that was done. Just wish it was a little closer to home. More

by vmcconkey
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley

Jun 03, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re delighted that our team’s friendly approach and the service on your Audi R8 left you pleased. We understand the location can be a bit of a drive. Thank you for choosing us and we look forward to serving you again.

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