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Derek Staples
Derek Staples at Audi Mechanicsburg at Sun Motor Cars

Derek Staples

Service Advisor

Audi Mechanicsburg at Sun Motor Cars

6671 Carlisle Pike
Mechanicsburg, PA 17050

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4.9
112 Reviews
4.9

112 Reviews

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112 Reviews of Derek Staples

August 23, 2026

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Employee Rating

Always great service and very accommodating. Communication via text messaging with video to show work done is excellent. More

by Todd.Shill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Yetter, Jamie Conley, Vedran Glisic, Raeleigh Hundley

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Aug 23, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Your praise for our text and video updates highlights our service department’s focus on transparency and accommodating care. Knowing you felt informed throughout the service on your Audi Q5 hybrid means a lot to our team.

August 21, 2026

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Employee Rating

Josh Mallow and Rae was very helpful throughout the entire process! Very satisfied with the service department here. More

by Huy H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Raeleigh Hundley , Josh Mallow

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Aug 21, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Our service team is pleased we could guide you through the service on your Audi RS e-tron GT. Raeleigh is glad she could provide helpful support throughout the process. Knowing you’re very satisfied with our service department means a great deal to us.

August 21, 2026

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Employee Rating

Took care of my car right away and fixed my tire. The manager and technicians are very attentive and prompt. Very much appreciate their service. More

by David
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 21, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Knowing our prompt attention to your Audi S5’s tire issue met your expectations is rewarding. Hearing that our manager and technicians were attentive and prompt means a lot to our team.

August 20, 2026

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Employee Rating

Always sufficient and consistent in quality, surely my favorite service department. The attention to detail and hospitality is bar none More

by Mr. Maxson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Raeleigh Hundley

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Aug 20, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Your praise for our attention to detail and hospitality really highlights what our service team strives for. Thank you for making our service department your favorite and trusting us with your Audi A8.

August 18, 2026

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Employee Rating

Love our Audi. Your service is always appreciated. I never want to have things done to our car unnecessarily. More

by Rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Raeleigh Hundley

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Aug 19, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Knowing you find our service valuable means a lot to our service department. We’re glad you love your Audi A5 and trust us to recommend only what it truly needs.

August 07, 2026

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Employee Rating

Great advisor, and the technician was very friendly. Overall, I’m a happy customer, and I trust the team’s recommendations and the quality of their work. More

by jamadhiar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 07, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re glad our advisor provided helpful guidance and our technician was welcoming during the service on your Audi Q5. Knowing you trust our recommendations and the quality of our work means a lot to our team.

July 29, 2026

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Employee Rating

Good service. They picked up my car, left me a loaner and came back the next day with my car. the driver were very good. More

by butto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Raeleigh Hundley

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Jul 30, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

July 29, 2026

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Employee Rating

I like the people but this visit had some problems with the process and communication. More

by Rsapsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley , Britany Smith

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Jul 30, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated. Please feel free to contact us regarding your latest visit so that we may address your concerns. All of us at Audi Mechanicsburg at Sun Motor Cars are glad to have you as a customer.

July 29, 2026

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Employee Rating

Thank you for the amazing servcie! Vedran, Jamie, Derek and the sales staff are hands down the best. More

by NOEMAIL4678
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Yetter, Jamie Conley, Vedran Glisic, Raeleigh Hundley, Josh McNulty, Ryan Mesure

Print
Jul 29, 2026

Audi Mechanicsburg at Sun Motor Cars responded

It’s fantastic to hear Vedran, Jamie, and Derek delivered amazing service on your Audi Q5. Knowing our sales staff made such a strong impression means a lot, and we look forward to helping you again.

July 29, 2026

Dealership Rating
Employee Rating

Thank you for the amazing servcie! Vedran, Jamie, Derek and the sales staff are hands down the best. More

by NOEMAIL4678
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Yetter, Jamie Conley, Vedran Glisic, Raeleigh Hundley, Josh McNulty, Ryan Mesure

Print
Jul 29, 2026

Audi Mechanicsburg at Sun Motor Cars responded

It’s wonderful to hear that Vedran, Jamie and Derek delivered outstanding service during your Audi Q5 appointment. We’re glad our sales team made a great impression on you. Thank you for sharing your feedback and for choosing us for your Audi needs.

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