Derek Munro
Derek Munro at Flagship Motorcars of Lynnfield

Derek Munro

General Sales Manager

Flagship Motorcars of Lynnfield

385 Broadway Rt 1 North
Lynnfield, MA 01940

5.0
46 Reviews
5.0

46 Reviews

Write a Review

46 Reviews of Derek Munro

May 30, 2024

Dealership Rating
Employee Rating

Great dealership and Hamid Taghzouit is a phenomenal salesman. I bought two vehicles from him and he has been a great support with his expertise and advises. I would definitely recommend him to anybody More

by fabiocataldi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2024

Flagship Motorcars of Lynnfield responded

Thank you for your kind words! We're delighted to hear that Hamid provided exceptional service and support at Flagship Motorcars of Lynnfield. Enjoy your new Mercedes vehicles, and we appreciate the recommendation!

May 25, 2024

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Hamid was an amazing salesperson and made sure we got everything we needed and wanted. More

by Traceyfabio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 27, 2024

Flagship Motorcars of Lynnfield responded

Tracey, thank you for sharing your amazing experience with Hamid at Flagship Motorcars of Lynnfield! We'll see you next time! Have a great ride!

May 09, 2024

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Horrible service experience ! Got treated with no respect and denied service, because of personal reasons i believe, from the service director MICHAEL HANNAFIN! Horrible attitude More

by Gledismucaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 01, 2024

Flagship Motorcars of Lynnfield responded

We were left disappointed seeing this feedback and we have since reviewed what you shared internally. We are constantly working to improve and we are focused on fostering a welcoming environment for all of our guests. We regret leaving you with a negative impression. Sincerely, Paul McDaniels - General Manager

April 29, 2024

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Have been a Mercedes owner for over 20 years the only place i buy from is Mercedes Benz of Lynnfield Mass great people great service always done right the first time and returned clean and washed Have ha More

by Patricia Goudreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2024

Flagship Motorcars of Lynnfield responded

Patricia, it's wonderful to know that Nathan and Skip have consistently provided you with excellent service at Flagship Motorcars of Lynnfield. We're grateful for your trust in us over the years! Enjoy those beautiful Mercedes vehicles!

April 23, 2024

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Flagship is one of if not thebest dealerships I have had the pleasure of purchasing a car from. All the way from the service Dept, sales, finance, and management the experience was excellent. Julia was ve More

by csheehan87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 23, 2024

Flagship Motorcars of Lynnfield responded

We're so glad to know that you had an excellent experience with us at Flagship Motorcars of Lynnfield! It's great to see that Julia and Derek were able to assist in getting the car you wanted. Thanks for recommending our dealership, we appreciate it!

March 26, 2024

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Very easy to deal with , made me so proud and happy I went to flagship motorcars of Lynnfield ,5 Stars across the board .. More

by Mike G 02119
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2024

Flagship Motorcars of Lynnfield responded

We're delighted to know that you had a 5-star experience at Flagship Motorcars of Lynnfield! Your satisfaction is our top priority, and we appreciate your kind words. Safe travels in your new vehicle!

September 27, 2023

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Employee Rating

An absolute pleasure to work a deal with this dealership. They made the experience fun and simple. More

by Kumphcapital
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Awara Osman

Sep 28, 2023

Flagship Motorcars of Lynnfield responded

It means so much to hear our team gave you such excellent care! Thank you! – Flagship Motorcars of Lynnfield

Sep 27, 2023

Kumphcapital responded

Thank you for making the process so straight forward & enjoyable. We will be doing all future MB purchases through Flagship Motorcars of Lynnfield.

May 03, 2023

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Employee Rating

Flagship has been nothing but exceptional ! ! They have a great team! I couldn’t be happier with Julia and the help of Derek the GSM and Darnell . They made my entire experience easy and enjoyab More

by Mrs.Sheehan3323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2023

Flagship Motorcars of Lynnfield responded

Thank you for trusting the Flagship Motorcars of Lynnfield team with your purchase! It's wonderful to hear that Derek, Darnell, and Julia provided exceptional service and made the process easy for you. We appreciate your business and hope to see you again in the future!

July 22, 2022

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Employee Rating

Top notch service. Attention to detail. Treat customers like family. Most dealerships do not have high quality service in 2022. More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Haugh

Jul 22, 2022

Flagship Motorcars of Lynnfield responded

Thanks for the five stars, Jon! We're honored to hear that your visit with us was such a positive one and we hope to see you back for all of your future automotive needs! -Flagship Motorcars of Lynnfield

January 14, 2022

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Employee Rating

Great people to do business with, friendly and helpful. Very good service department, well staffed More

by mortco42
Recommend Dealer
No

Other Employees Tagged: James Estabrook , Renna Elshrafi

Jan 30, 2022

Flagship Motorcars of Lynnfield responded

We appreciate the kind words! Can you update your star rating to better reflect your experience at Flagship Motorcars of Lynnfield? Thank you for being a customer!

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