Dennis Thompson | Page 5

I dropped my Jetta off first thing in the morning and had a call from Dennis a few hours later with an update. They had to order the part to fix it. Got the part next day and my Jetta is fixed up and back a call from Dennis a few hours later with an update. They had to order the part to fix it. Got the part next day and my Jetta is fixed up and back on the road. The whole experience went smooth and I will be back again for future services. Thanks Dennis! More

by Scott Verified Customer Verified Customer

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Paul Betcher was great help and had great communication. He worked with me to getting the perfect car. Luther’s is a very great place. He worked with me to getting the perfect car. Luther’s is a very great place. More

by LAYNEEPOOLE014 Verified Customer Verified Customer

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We bought a used Jetta without rear floor mats and an extra key fob. The service department (Dennis) correctly aligned the key fob with our Jetta and fit the mats. They also washed my car! Great servi extra key fob. The service department (Dennis) correctly aligned the key fob with our Jetta and fit the mats. They also washed my car! Great service- thank you. More

by SUWHARTON Verified Customer Verified Customer

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Very professional personnel. Joshua is the best, he has answers to all my questions and goes above and beyond to resolve my concerns and make sure I’m always satisfied. answers to all my questions and goes above and beyond to resolve my concerns and make sure I’m always satisfied. More

by ANISGHARIANI Verified Customer Verified Customer

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Great service dept! They are always so courteous, honest and prompt with their help. Even when waiting in the waiting area, the staff is so freindly and prompt with their help. Even when waiting in the waiting area, the staff is so freindly More

by SCLUEBBE Verified Customer Verified Customer

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Super easy, went well. Well priced. Routine 10,000 mi check up on my 2021 volkswagon atlas. Easy to make an appointment. Liked the texting feature to communicate check up on my 2021 volkswagon atlas. Easy to make an appointment. Liked the texting feature to communicate More

by CHRISTINA.T.HANNON Verified Customer Verified Customer

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Very friendly and great place wonderful experience and would recommend it for any body great employees and very friendly they make sure you are satisfied would recommend it for any body great employees and very friendly they make sure you are satisfied More

by SAMPLE_604 Verified Customer Verified Customer

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First time having my vehicle serviced here & was very happy! Friendly staff, great communication, nice customer lounge. Had to order a part, which was shipped same day, & my car was done within the expec happy! Friendly staff, great communication, nice customer lounge. Had to order a part, which was shipped same day, & my car was done within the expected time. More

by Jstromberg Verified Customer Verified Customer

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Great customer service, they went above and beyond to help my situation. Staff was friendly and more than helpful. The waiting area was great for my short time as they were very quick in the shop. help my situation. Staff was friendly and more than helpful. The waiting area was great for my short time as they were very quick in the shop. More

by TJo Verified Customer Verified Customer

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I was asked if I wanted a tire rotation for $30 when I scheduled appt for oil change. I was charged $64.95. When I asked about it I was told it was for rotation and balance. Then the guy walked away. To scheduled appt for oil change. I was charged $64.95. When I asked about it I was told it was for rotation and balance. Then the guy walked away. To me that’s deceitful. To say one and charge another. I can take my business elsewhere. I am car shopping presently it won’t be there. More

by SHEREE.JOSEPHSON Verified Customer Verified Customer

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