Dennis Thompson | Page 4

We live in Minneapolis. We took our VW car to the Burnsville VW dealer and explained all the issues with it. They didn’t fix anything and car was still not driveable. My parents live in Rochester, MN Burnsville VW dealer and explained all the issues with it. They didn’t fix anything and car was still not driveable. My parents live in Rochester, MN & we have previously in years taken our VW to Luther Park Place for maintenance. I would rather drive 90 miles to Rochester for proper service than go anywhere else. When I called Luther, Jared was person I worked with. I explained all that happened and problems with car, it is still not ok and not fixed. I showed him the two separate bills from Burnsville guys who completely failed at any fixing. Jared took care of everything. He kept me updated and called each time the techs found a new important problem to fix in car. They missed NOTHING and fixed EVERYTHING. My 2010 VW is driving like brand new! I will always return to Luther no matter how far I have to drive ti get there. Absolutely worth it. Thank you Lither for all the work and care. I feel safe and secure driving and that is huge! More

by DJHSPARKLES Verified Customer Verified Customer

Report | Print

Convenient, easy to schedule service appt. friendly and courteous staff and super easy way to pay on line very satisfied with the staff and service courteous staff and super easy way to pay on line very satisfied with the staff and service More

by mary.zimmerman75 Verified Customer Verified Customer

Report | Print

Dennis was awesome and so attentive! All I needed was a little VW tire emblem and he ordered one and put it on no charge and no appointment necessary! Super happy withVW service. little VW tire emblem and he ordered one and put it on no charge and no appointment necessary! Super happy withVW service. More

by Skm21 Verified Customer Verified Customer

Report | Print

Excellent service center.Professional and friendly.They always get it done in a timely manner which I appreciate.Thank you! I appreciate having a loaner as I work. always get it done in a timely manner which I appreciate.Thank you! I appreciate having a loaner as I work. More

by Joyce Breen Verified Customer Verified Customer

Report | Print

Park place motors in Rochester helped me out my ac wasn’t working properly Dennis Thomson got my car in figured out what was wrong with it and resolved the problem with my extended warranty I had on my car working properly Dennis Thomson got my car in figured out what was wrong with it and resolved the problem with my extended warranty I had on my car More

by CTIEDEMANCTS Verified Customer Verified Customer

Report | Print

Professional, pleasant, and a good experience in all respects. Very pleased with the service and customer interaction. respects. Very pleased with the service and customer interaction. More

by Holger Verified Customer Verified Customer

Report | Print

Fast service well done 2 year check and maintenance Fast service well done 2 year check and maintenance Short wait time Fast service well done 2 year check and maintenance Short wait time More

by DOUGVA496 Verified Customer Verified Customer

Report | Print

Good friendly service On time many reminders so you could not forget not forget More

by CARDON1948 Verified Customer Verified Customer

Report | Print

Every service issue I have brought to their attention has been handled professionally and to my satisfaction. been handled professionally and to my satisfaction. More

by Prime8evolved Verified Customer Verified Customer

Report | Print

I wish that the prerelease inspection had uncovered that the air conditioner was not work. I still call my service trip a successful venture. Thank you for a pleasant experience. that the air conditioner was not work. I still call my service trip a successful venture. Thank you for a pleasant experience. More

by TRAINER558 Verified Customer Verified Customer

Report | Print