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Dennis Matteau
395 Reviews
Dealership Experience
9 yrs, 5 mos
395 Reviews
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395 Reviews of Dennis Matteau
November 20, 2019
Fast service with personal care. Dealer service mgr called me regarding recall for camera adjustment. Since I was at the dealership anyway, I requested my 1st dealer service.. The Se Dealer service mgr called me regarding recall for camera adjustment. Since I was at the dealership anyway, I requested my 1st dealer service.. The Service Mgr obliged my request. All service was completed in 45 mins. Easy to deal with and great customer relations! More
by BOB.CHEVALIER
Verified CustomerOther Employees Tagged: Brendan Leng , Shawn Quinn
November 20, 2019
Great service and staff Recently brought my infinity JX 35 into Infiniti of Nashua for service. The initial diagnosis resulted in a rather hefty fee but the service team work Recently brought my infinity JX 35 into Infiniti of Nashua for service. The initial diagnosis resulted in a rather hefty fee but the service team worked with me to find available coupons and credits to keep the cost manageable. Service was provided in a timely and professional manner and my service writer Dennis even stayed after closing time to allow me to make it to the dealership to pick up my car when I was further delayed by traffic. I appreciate not only the great service but the extra effort the Dennis took to ensure they got my car back to me on the day promised. Overall a great experience. More
by chris2018
November 14, 2019
Dennis is the BEST!! Needed tires changed over and an oil change. Dennis gave me a loaner car and kept in contact that day. He alerted me to my battery failing and still Needed tires changed over and an oil change. Dennis gave me a loaner car and kept in contact that day. He alerted me to my battery failing and still under warranty so it was replaced. After leaving my work parking pass in the loaner Dennis called to confirm it was mine and mailed it to me. Great customer service all around. Thank you! More
by Polly D.
November 11, 2019
Infiniti QX50 Service Dennis who handles my car each time I bring it in is always excellent, and I enjoy and appreciate working with him. He clearly explains any issues, a Dennis who handles my car each time I bring it in is always excellent, and I enjoy and appreciate working with him. He clearly explains any issues, and talks through options in a straight forward manner. Always a pleasure dealing with Dennis. More
by MSILVIA2
November 08, 2019
Oil change new rear brakes Very good. Timely and quick in follow through. Didn't come in for brake work, but was given loaner vehicle and service done in a timely manner. Very good. Timely and quick in follow through. Didn't come in for brake work, but was given loaner vehicle and service done in a timely manner. More
by JOHNOVERTON2
Other Employees Tagged: Victor Pena
November 01, 2019
Service maintenance 2018 Q50 Quick visit for maintenance... the team was all polite and considerate from the guy who took the car from me, the women to checked me in, thanks guys Quick visit for maintenance... the team was all polite and considerate from the guy who took the car from me, the women to checked me in, thanks guys for everything! More
by MEGMORGO
Other Employees Tagged: Victor Pena
October 31, 2019
Four Seasons Auto Hotel Incredible service, Friendly Staff that no training can shape their warm & inviting ethical behavior, provided at an auto dealership that can be mirro Incredible service, Friendly Staff that no training can shape their warm & inviting ethical behavior, provided at an auto dealership that can be mirrored at the finest of Hotels & Dictatorship Countries, except the staff members are not (I hope not) threatened by a leader. More
by milavt1415
Other Employees Tagged: The cool guy
October 29, 2019
M35 Service They were friendly and informative. All work was done as requested. They only did the work that I requested. I would definitely recommend them to othe They were friendly and informative. All work was done as requested. They only did the work that I requested. I would definitely recommend them to others. More
by rposmer
Other Employees Tagged: Tony Cobetto
October 29, 2019
Infiniti Nashua was superb! I was pleasantly surprised and impressed at the level of service, care from the staff and convenience of being provided a loaner vehicle after bringi I was pleasantly surprised and impressed at the level of service, care from the staff and convenience of being provided a loaner vehicle after bringing my newly purchased vehicle in for service. I was able to get an appointment quickly, within a matter of days! Each and every person I came into contact with was super friendly and helpful. Although I did not wait for my vehicle, the waiting room is very comfortable and attractive. More
by Lorlesof
October 29, 2019
Vehicle preventive maintenance I call and I can get an appointment hassell free. They work around my work schedule as well. They also answer any of my questions and or concerns. I call and I can get an appointment hassell free. They work around my work schedule as well. They also answer any of my questions and or concerns. More
by DONNIELEGAULT
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