Dealership Experience
9 yrs, 5 mos
395 Reviews
Write a Review395 Reviews of Dennis Matteau
December 18, 2019
Great place for service Dennis is always a pleasure to deal with anytime that I am am in for service. My car came back fixed and cleaner then when I dropped it off with a pro Dennis is always a pleasure to deal with anytime that I am am in for service. My car came back fixed and cleaner then when I dropped it off with a provided rental what more can one ask for...... More
December 16, 2019
Very efficient My experience was very pleasant. The service team work efficiently and professionally.. I was in a rush to get back to work and they catered to my nee My experience was very pleasant. The service team work efficiently and professionally.. I was in a rush to get back to work and they catered to my needs so I would return on time. I’m extremely satisfied and look forward to future appointments. More
December 12, 2019
Excellent Customer Service Excellent service from the person greeting me at my drop off, until I picked up my vehicle. Dennis provided great communication throughout the whole Excellent service from the person greeting me at my drop off, until I picked up my vehicle. Dennis provided great communication throughout the whole process. More
December 12, 2019
Dennis was excellent Dennis was easy to deal with told me he would get my car taken care of and worked hard to keep me in the loop with the service. Dennis was easy to deal with told me he would get my car taken care of and worked hard to keep me in the loop with the service. More
December 11, 2019
A Step Above Victor, Dennis, Mike, are great, they always go out of their way to do what in the customers interest. The name Infiniti is classy, well Infiniti of N Victor, Dennis, Mike, are great, they always go out of their way to do what in the customers interest. The name Infiniti is classy, well Infiniti of Nashua has class and shows it and everything they do! I'll always give them two thumbs up and five-star ratings because I would go nowhere else! More
Other Employees Tagged: Victor Burgos , Mike my technician. He's the one I trust with my Q60 Red Sport
December 10, 2019
excellent The service was phenomenal. prompt immediate answered all questions and solved the issue. i i could not be happier with the service department and w The service was phenomenal. prompt immediate answered all questions and solved the issue. i i could not be happier with the service department and will enjoy being part of the infinity family More
Other Employees Tagged: Victor Burgos , Justin Cairns, Tony Cobetto, Jacob Harp, Kristin MacNeil, Victor Pena
December 05, 2019
Work not completed. Mileage on this car is very poor! 15.4 m work not completed. I sam awaiting a new date to reschedule the work on rim of tires. Mileage on this car is very poor. I should be getting 19miles to work not completed. I sam awaiting a new date to reschedule the work on rim of tires. Mileage on this car is very poor. I should be getting 19miles to thge gallon, instead it is 15.4 miles to the gallon. The status button on my dashboard always reads 19 miles to the gallon. The reading should coincide to the actual mileage I am getting. I do not plan on getting another Infinity in the near future unless performance improves. More
November 27, 2019
Just a quick service My service was great and timely did not had to wait too long, and was imformed about changes if necessary great guys at infinity thanks My service was great and timely did not had to wait too long, and was imformed about changes if necessary great guys at infinity thanks More
November 26, 2019
Great service and staff! Always positive. The service staff here is always willing to help and go the extra mile when it comes to making us happy. This is why we only buy Infi Always positive. The service staff here is always willing to help and go the extra mile when it comes to making us happy. This is why we only buy Infiniti vehicles here. Even if it's a 45 minute drive. More
Other Employees Tagged: Victor Burgos , Keith Brandano, Dave Gerardi, Nick McIntyre, Shawn Quinn, Scott Sokoloff
November 25, 2019
Always a great experience In called Monday morning for an overdue service on my 2019 QX50. The service manager told me that there was also a Bluetooth upgrade for my vehicle an In called Monday morning for an overdue service on my 2019 QX50. The service manager told me that there was also a Bluetooth upgrade for my vehicle and I could bring it right in. I dropped it off at 8:45, there was a complimentary vehicle waiting for me and I got a call at 1:00 that my vehicle was ready. When I arrived (1:30) my vehicle was all set and washed too! Dennis got me out of the dealership in 15 minutes and I went back to work. It’s always a great experience at this dealership and Dennis is a pleasure to work with. Chuck More
Other Employees Tagged: Nick McIntyre

