Dennis Kramer
Dennis Kramer at Rusnak Volvo Cars Westlake

Dennis Kramer

Service Manager

Rusnak Volvo Cars Westlake

3839 Auto Mall Dr
Thousand Oaks, CA 91362

Contact Me
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4 Reviews

Over 20 years of experience in automotive fixed operations (parts & service)

Dealership Experience

1 yr, 5 mos

Industry Experience

44 yrs, 9 mos

Languages Spoken

English English

not yet
rated

4 Reviews

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4 Reviews of Dennis Kramer

July 11, 2025

Dealership Rating
Employee Rating

New building, Great reputation, great service and sales department. Susana in service and Barry are great to work with. Car was promised in time and ready when we went to pick it up. Can’t say enough about More

by Mickey Belt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briana Ramirez, Susanna Chavez , Nesh Sekulic

Jul 14, 2025

Rusnak Volvo Cars Westlake responded

Hi Mickey, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak Volvo Cars Westlake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2025

Dealership Rating
Employee Rating

Staff is very friendly, however the wait for the service was extremely long . I arrived at 10:00 to service my car. Had to wait until 4 pm until my car was done. More

by gisela.stowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briana Ramirez, Susanna Chavez

Jun 21, 2025

Rusnak Volvo Cars Westlake responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 22, 2025

Dealership Rating
Employee Rating

Susana and Brianna are always very helpful in all my service dealings and visits. Also, they are both very knowledgeable about my service questions and recommendations. More

by Cj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briana Ramirez, Susanna Chavez

Apr 24, 2025

Rusnak Volvo Cars Westlake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rusnak Volvo Cars Westlake. We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2025

Dealership Rating
Employee Rating

Everything was amazing, loved dealership with staff and everything. Will recommend to all my friends More

by davitkarapetian06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2025

Rusnak Volvo Cars Westlake responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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