Dennis Harrison

Audi Wyoming Valley responded

Thank you so much for taking the time to share your feedback! We’re delighted to hear that you were pleased with the cleanliness of our dealership and that we were able to complete your service right on schedule. At Audi Wyoming Valley, we always strive to provide a comfortable, welcoming environment and ensure our customers’ vehicles are ready on time. If there’s anything else we can do to make your visits even better, please let us know. Looking forward to seeing you again soon!

Audi Wyoming Valley responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Brian, Joe, and the rest of our team. It’s great to hear that the detailed videos from our service department have been helpful in keeping you informed about the work being done on your vehicle. We believe transparency is key to building trust with our customers. We’re also glad that you’ve enjoyed the convenience of our clean loaner vehicles and that our team consistently strives to meet your needs. Having customers like you who have been with us for over a decade means the world to us! Your loyalty and support motivate us to maintain our high standards and ensure that everything is done right the first time. If there's anything more we can do for you in the future, please don’t hesitate to reach out. Thank you again for being such a valued member of our Audi Wyoming Valley family!

Audi Wyoming Valley responded

Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that you found our team easy to deal with and appreciated our kindness and courtesy. At Audi Wyoming Valley, we strive to provide a seamless and thorough experience for all our customers, and it’s fantastic to know that our efforts in communication and fairness made a positive impact on your visit. Your feedback reinforces our commitment to delivering exceptional service. If there's anything more we can do for you or if you have any questions, please don't hesitate to reach out. We look forward to welcoming you back soon!

Audi Wyoming Valley responded

Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that your car-buying journey was one of the best you’ve ever had. It means a lot to us that you drove nearly two hours to visit our dealership, and we’re delighted that the Q5 was exactly as described. Kyle and the rest of our team strive to make every part of the process as seamless as possible, from selecting the right vehicle to coordinating transport. We’re glad to hear that Kyle was able to assist you in connecting with the auto transport company and that everything went smoothly for you. Your satisfaction is our top priority, and it’s feedback like yours that motivates us to continue providing excellent service. If you or your son ever need anything in the future, whether it's service, advice, or assistance, please don’t hesitate to reach out. Safe travels to South Carolina, and we hope to see you again soon!

Audi Wyoming Valley responded

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. At Audi Wyoming Valley, we strive to provide excellent service and make sure every customer feels valued and satisfied. Your recommendation means a lot to us and encourages us to keep up the great work. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for taking the time to share your experience!

Audi Wyoming Valley responded

Thank you so much for your glowing review! We're thrilled to hear that you appreciated our service and found our video explanation and 4-point check helpful. Recommendations like yours mean the world to us. If you ever need assistance again or have any questions, don't hesitate to reach out. We're here to help!

Audi Wyoming Valley responded

Subject: Thank You for Your Positive Feedback on Your Recent Service Experience! Dear [Customer's Name], Thank you for taking the time to share your experience with us! We truly appreciate your kind words regarding the service you received from our team at Audi Wyoming Valley. Delivering exceptional service is always our top priority, and we are delighted to hear that our service personnel met and exceeded your expectations. We take great pride in ensuring that each customer feels welcomed, valued, and well taken care of during their visit. It's fantastic to hear that you found our service personnel to be pleasant, kind, and knowledgeable. We understand the importance of professionalism and expertise when it comes to servicing your vehicle, and we're thrilled that our team delivered on these fronts. Furthermore, we're pleased to hear that your car was thoroughly checked and serviced to your satisfaction. Maintaining the performance and safety of your Audi is of utmost importance to us, and we're glad that our team executed their tasks with precision and attention to detail. Your positive feedback serves as a testament to the dedication and hard work of our entire team. We will be sure to pass along your kind words to the individuals involved in your service experience. Once again, thank you for choosing Audi Wyoming Valley for your automotive needs. We look forward to serving you again in the future. If you ever have any questions or require further assistance, please don't hesitate to reach out to us.

Audi Wyoming Valley responded

Sara, we're glad to know that our team at Audi Wyoming Valley was able to assist you promptly and earn your trust. Thanks for choosing us for your vehicle needs!