Dennis Harrison
Dennis Harrison at Audi Wyoming Valley
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Dennis Harrison

Audi Certified Technician

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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5.0
23 Reviews
5.0

23 Reviews

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23 Reviews of Dennis Harrison

December 13, 2024

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Employee Rating

Excellent service, fast and professional, I’ll be sure to come back. Very fair prices. More

by boojokem
Recommend Dealer
Yes

December 13, 2024

Dealership Rating
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Absolutely Phenomenal. .. Nothing bad to say. Very attentive to all my needs. I leased a Q7. Would get another one when this lease it done. Then went back to get an A5. More

by Sjhcpa963
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Recommend Dealer
Yes

December 04, 2024

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Staff was courteous and professional. Very skilled mechanic. Service was performed in a timely manner More

by KINNEYBSR
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Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor, Mike Laskowski

November 30, 2024

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Amazing service and top of the line customer service. Brian and his whole staff were amazing. Brian is a great employee. More

by MATTHEWBASSS
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Recommend Dealer
Yes

November 05, 2024

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Was very pleased with the cleanliness of the dealership, car was done in the time they said. More

by MMTILEANDWOOD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor, Derrick B

Nov 08, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your feedback! We’re delighted to hear that you were pleased with the cleanliness of our dealership and that we were able to complete your service right on schedule. At Audi Wyoming Valley, we always strive to provide a comfortable, welcoming environment and ensure our customers’ vehicles are ready on time. If there’s anything else we can do to make your visits even better, please let us know. Looking forward to seeing you again soon!

October 24, 2024

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Brian and Joe are great and the fellas in the back always send detailed videos on what they are up to. Always have a clean loaner vehicle and do their best to help out. Have been using them for over 10 years More

by weave5dog
Service Price Transparency
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Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Brian, Joe, and the rest of our team. It’s great to hear that the detailed videos from our service department have been helpful in keeping you informed about the work being done on your vehicle. We believe transparency is key to building trust with our customers. We’re also glad that you’ve enjoyed the convenience of our clean loaner vehicles and that our team consistently strives to meet your needs. Having customers like you who have been with us for over a decade means the world to us! Your loyalty and support motivate us to maintain our high standards and ensure that everything is done right the first time. If there's anything more we can do for you in the future, please don’t hesitate to reach out. Thank you again for being such a valued member of our Audi Wyoming Valley family!

October 23, 2024

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They are very easy to deal with. Kind. Courteous. Understanding. Great communication. Fair. Thorough. On time. Seamless. More

by hbh8
Service Price Transparency
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Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that you found our team easy to deal with and appreciated our kindness and courtesy. At Audi Wyoming Valley, we strive to provide a seamless and thorough experience for all our customers, and it’s fantastic to know that our efforts in communication and fairness made a positive impact on your visit. Your feedback reinforces our commitment to delivering exceptional service. If there's anything more we can do for you or if you have any questions, please don't hesitate to reach out. We look forward to welcoming you back soon!

October 08, 2024

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The dealership is always very professional and helpful. I am extremely impressed with their help when I bring my Audi A3 in for service. Brian has a complete record of all the maintenance done in my car wh More

by CATHYBOYYLE
Service Price Transparency
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Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that your car-buying journey was one of the best you’ve ever had. It means a lot to us that you drove nearly two hours to visit our dealership, and we’re delighted that the Q5 was exactly as described. Kyle and the rest of our team strive to make every part of the process as seamless as possible, from selecting the right vehicle to coordinating transport. We’re glad to hear that Kyle was able to assist you in connecting with the auto transport company and that everything went smoothly for you. Your satisfaction is our top priority, and it’s feedback like yours that motivates us to continue providing excellent service. If you or your son ever need anything in the future, whether it's service, advice, or assistance, please don’t hesitate to reach out. Safe travels to South Carolina, and we hope to see you again soon!

August 20, 2024

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Employee Rating

Is exelen service exelen people good iservise i tecomended i like how they work exelen More

by fco.ramirez0121
Service Price Transparency
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Recommend Dealer
Yes
Aug 29, 2024

Audi Wyoming Valley responded

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. At Audi Wyoming Valley, we strive to provide excellent service and make sure every customer feels valued and satisfied. Your recommendation means a lot to us and encourages us to keep up the great work. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for taking the time to share your experience!

June 10, 2024

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Employee Rating

Service is great! They send you a video showing what the problem is and also a 4 point check! I definitely recommended More

by Byron Naldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2024

Audi Wyoming Valley responded

Thank you so much for your glowing review! We're thrilled to hear that you appreciated our service and found our video explanation and 4-point check helpful. Recommendations like yours mean the world to us. If you ever need assistance again or have any questions, don't hesitate to reach out. We're here to help!

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