Dennis Epps
Dennis Epps at Mercedes-Benz of Owings Mills
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Dennis Epps

Sales & Leasing Consultant

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

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5.0
260 Reviews

I am a former USAF member for over 20 years. I enjoy the automobile industry, especially Mercedes Benz. Recently married, enjoying traveling, basketball, health training, and cooking. My number one goal in the auto industry, is to make sure my customer understand the great safety and comfort features we offer you in a Mercedes Benz. It is THE BEST OR NOTHING. DRIVEN TO DELIGHT!!! It is not just a phrase. It is a path, a promise, a belief. It is a commitment to creating positive relationships, to make making people smile, and leaving them with a sense of complete trust. Driven to delight means exceptional personal treatment. It is a reminder that the journey is never done. That there is always a more thoughtful way. and throughout each interaction, we must remember that the best or nothing cannot just be a description of our vehicles, but it must also represent the people behind them. Mercedes Benz. The Best or Nothing.

Dealership Experience

7 yrs, 1 mo

Industry Experience

27 yrs, 10 mos

Languages Spoken

English English

German German

Employee Video

5.0

260 Reviews

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260 Reviews of Dennis Epps

March 24, 2025

Dealership Rating
Employee Rating

He really knows his job and not only that he understands his customers needs well. He has customer relationship skills that are so unique. He’s a great asset to the Mercedes-Benz family. More

by Number one man
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2025

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

March 12, 2025

Dealership Rating
Employee Rating

I had a fantastic experience working with Dennis Hepp went above and beyond to help me secure my ideal car and ensure its highest quality. He kept me well informed throughout the process, updating me on More

by hbhaidara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mahaman Kolo

Mar 14, 2025

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 28, 2025

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Employee Rating

I highly recommend Mr. Dennis Epps! He was so pleasant and very patient. He was not pushy and really took the time to explain to me everything I needed to know about the ca More

by Angela Sta. Ana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2025

Mercedes-Benz of Owings Mills responded

Hi Angela, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 11, 2025

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Employee Rating

Overall, this is the seventh Mercedes-Benz we've purchased over the course of three decades. This was our second purchase with Dennis Epps as the salesperson, and our third purchase from Mercedes-Be More

by RCSmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mahaman Kolo , Courtney Devilbiss - 5 stars

Jan 13, 2025

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 18, 2024

Dealership Rating
Employee Rating

Excellent very transparent and listens to your wants and needs and works within your best interest. More

by Kia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mahaman Kolo

Dec 21, 2024

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

December 01, 2024

Dealership Rating
Employee Rating

I am a return buyer and I worked with Dennis both times. He is wonderful to work with. He really takes the time to understand what you’re looking for and finds you the perfect vehicle. I highly recommend More

by Dr. Jkane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mahaman Kolo, Stephanie Smith

Dec 03, 2024

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Thanks for the recommendation, and have an amazing day!

December 01, 2024

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Employee Rating

Dennis was great listened to my concerns and addresses all. Happy to be back with Benz as a result of dennis More

by Mzeitlin076
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Mercedes-Benz of Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

November 30, 2024

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Employee Rating

Great experience at the dealership with Dennis Epps. I was hours away from the dealership but when I got there they had everything ready to go. All I had to do was sign the paperwork and drive off. More

by lisatracy01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Pozderac, Saad Ali

Dec 01, 2024

Mercedes-Benz of Owings Mills responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 30, 2024

Dealership Rating

Dennis Epps will make it happen! He provides top-notch customer service every time. I am a repeat customer and plan to go back to buy my next car! More

by TH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2024

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

November 17, 2024

Dealership Rating
Employee Rating

Dennis, Robb, Jonathan and Saad took great care of me. They went above and beyond and were very attentive. Great communication More

by justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2024

Mercedes-Benz of Owings Mills responded

Hi Justin, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

Nov 21, 2024

Mercedes-Benz of Owings Mills responded

Hi Justin, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

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