Dennis Epps
Dennis Epps at Mercedes-Benz of Owings Mills
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Dennis Epps

Sales & Leasing Consultant

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

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5.0
251 Reviews

I am a former USAF member for over 20 years. I enjoy the automobile industry, especially Mercedes Benz. Recently married, enjoying traveling, basketball, health training, and cooking. My number one goal in the auto industry, is to make sure my customer understand the great safety and comfort features we offer you in a Mercedes Benz. It is THE BEST OR NOTHING. DRIVEN TO DELIGHT!!! It is not just a phrase. It is a path, a promise, a belief. It is a commitment to creating positive relationships, to make making people smile, and leaving them with a sense of complete trust. Driven to delight means exceptional personal treatment. It is a reminder that the journey is never done. That there is always a more thoughtful way. and throughout each interaction, we must remember that the best or nothing cannot just be a description of our vehicles, but it must also represent the people behind them. Mercedes Benz. The Best or Nothing.

Dealership Experience

6 yrs, 9 mos

Industry Experience

27 yrs, 6 mos

Languages Spoken

English English

German German

Employee Video

5.0

251 Reviews

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251 Reviews of Dennis Epps

November 17, 2024

Dealership Rating
Employee Rating

Dennis, Robb, Jonathan and Saad took great care of me. They went above and beyond and were very attentive. Great communication More

by justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2024

Mercedes-Benz of Owings Mills responded

Hi Justin, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

Nov 21, 2024

Mercedes-Benz of Owings Mills responded

Hi Justin, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

November 05, 2024

Dealership Rating
Employee Rating

aok great outstanding personable the best relationship I've ever had with a car dealer sales or service!!! More

by dlouden631
Recommend Dealer
Yes
Nov 07, 2024

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Our team is available should you require any extra help.

Nov 05, 2024

dlouden631 responded

aok great outstanding personable the best relationship I've ever had with a car dealer sales or service!!!

November 01, 2024

Dealership Rating
Employee Rating

Dennis and the rest of the team provided a first class sales experience. They quickly found the exact car I was looking for, got it onsite, and ensured a smooth and fair transaction from start to finish. More

by ttobin7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Logue

Nov 04, 2024

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

October 31, 2024

Dealership Rating
Employee Rating

Mr. Dee provided me Superb service! He made my car buying experience a smooth and easy process. He took his time explaining the specs and features of the vehicle and answered all my questions. I’ll see him w More

by Tamika Hicks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 02, 2024

Mercedes-Benz of Owings Mills responded

Hi Tamika, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

October 28, 2024

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Employee Rating

Everyone at the dealership were very friendly and professional, excellent buying experience. I’ll recommend it More

by Juanlugs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robb Banks, Saad Ali

Nov 01, 2024

Mercedes-Benz of Owings Mills responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

October 28, 2024

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Employee Rating

Superior customer service and care. This has been one of the best car buying experiences I’ve ever had. Dennis and the team were cordial, patient, knowledgeable and most importantly, ve More

by Angel904
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sad Ali

Nov 01, 2024

Mercedes-Benz of Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 22, 2024

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Employee Rating

Mr Dennis has always provided a great buying experience and also provided knowledge with the buy! More

by Irosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 25, 2024

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Mercedes-Benz of Owings Mills as your first choice for service!

October 11, 2024

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Employee Rating

Dennis ! MR MAKE IT HAPPEN ! Whenever I call you, you make it happen from sales to service ! It’s nothing like feeling happy about the money that you’ve spen More

by PRINCESS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 13, 2024

Mercedes-Benz of Owings Mills responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Oct 11, 2024

PRINCESS responded

Dennis ! MR MAKE IT HAPPEN ! Whenever I call you, you make it happen from sales to service ! It’s nothing like feeling happy about the money that you’ve spend because the experience was seamless! And that’s what people want ! A seamless experience! Thank you for being the best Mercedes Guy !

September 27, 2024

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Employee Rating

Thank you Mr Dennis . For the second time. I will recommend more people to you More

by marieanneorsot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2024

Mercedes-Benz of Owings Mills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. We hope you continue to choose us for all your automotive needs! Take care!

Oct 05, 2024

Mercedes-Benz of Owings Mills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. We hope you continue to choose us for all your automotive needs! Take care!

September 16, 2024

Dealership Rating
Employee Rating

Everyone was so helpful and welcoming and worked together to make sure I got what I was looking for. Dennis helped me from start to finish and couldn’t have been better. I made my price clear from the start More

by Ally_warren13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robb Banks, Tony Pozderac

Sep 20, 2024

Mercedes-Benz of Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! Safe travels!

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