Denise Anderson
Denise Anderson at Metro Ford of OKC
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Denise Anderson

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.6
249 Reviews

Dealership Experience

4 yrs, 2 mos

Languages Spoken

English English

4.6

249 Reviews

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249 Reviews of Denise Anderson

April 28, 2025

Dealership Rating
Employee Rating

I was very pleased with the sales and service I have received from Metro Ford of OKC More

by CHARLESHESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 25, 2025

Dealership Rating
Employee Rating

How’re you gonna design an engine that destroys itself eventually. And somehow if it makes it past a certain mileage it’s not covered anymore More

by Antonioescobar630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 23, 2025

Dealership Rating
Employee Rating

Fast service and up front of the problem that you might have with your vehicle. More

by mariod121229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Metro Ford of OKC responded

Thank you! We're glad to hear you experienced fast and transparent service. We appreciate your trust in us!

April 20, 2025

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Employee Rating

This is the worst experience that I have had since going there. I made an appointment at 11 and had to sit in the waiting room for over two hours for an oil change I do not understand what the point of mak More

by jlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 24, 2025

Metro Ford of OKC responded

Hi, thank you for sharing your experience. We truly understand that your time is important, and we apologize for the delay you experienced. While we strive to meet appointment times, sometimes unforeseen circumstances can cause delays. We're also sorry to hear about your interaction with our customer service team, as that's not the level of service we aim to provide. We appreciate your feedback and hope your next visit is much more positive.

April 18, 2025

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Employee Rating

From sales to service, I have been treated good at Metro Ford. I will return for my next Ford vehicle. More

by CHARLESHESTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2025

Metro Ford of OKC responded

Thank you, Charles! We truly appreciate your loyalty and look forward to helping you with your next Ford! Have a wonderful weekend!

April 18, 2025

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Employee Rating

My service advisor is the best. She always has me very well taken care of. More

by TFD104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Metro Ford of OKC responded

Thanks, TFD104! We’re so happy to hear your service advisor is taking great care of you. We truly appreciate your feedback!

April 14, 2025

Dealership Rating
Employee Rating

It was a very quick and easy service. I was kept informed from start to finish. More

by benhamrf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Metro Ford of OKC responded

Thanks for the great feedback! We're glad the service was quick and easy, and that you felt informed throughout the process.

April 10, 2025

Dealership Rating
Employee Rating

Told to bring the car in. Then told they couldn’t see it for four more days. It’s to fix a leak. They previously charged me to fix it and wasn’t fixed. More

by gayleacton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Barnett

Apr 24, 2025

Metro Ford of OKC responded

Hi Gayle, we’re sorry to hear about the inconvenience and frustration this has caused. We understand how important it is to have the issue resolved, especially after a previous visit. Your experience isn’t what we aim for, and we appreciate you bringing it to our attention. We’d like to help get this sorted—please feel free to reach out so we can assist further.

April 09, 2025

Dealership Rating
Employee Rating

They did a great job with my oil change. Very good customer service. Thank you. More

by bigjon79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Metro Ford of OKC responded

Thank you, BigJon! We’re glad to hear you had a great experience with your oil change and appreciate your kind words about our customer service!

April 08, 2025

Dealership Rating
Employee Rating

Denise provided good customer service and did a good job explaining what was wrong with my vehicle. More

by ghalley57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Metro Ford of OKC responded

Thank you for sharing your experience! We're happy to hear that Denise provided great service and helped explain everything clearly. We appreciate your feedback!

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