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Denise Anderson
Denise Anderson at Metro Ford of OKC
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Denise Anderson

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.6
246 Reviews

Dealership Experience

4 yrs, 2 mos

Languages Spoken

English English

4.6

246 Reviews

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246 Reviews of Denise Anderson

April 20, 2025

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Employee Rating

This is the worst experience that I have had since going there. I made an appointment at 11 and had to sit in the waiting room for over two hours for an oil change I do not understand what the point of mak More

by jlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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April 18, 2025

Dealership Rating
Employee Rating

My service advisor is the best. She always has me very well taken care of. More

by TFD104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2025

Metro Ford of OKC responded

Thanks, TFD104! We’re so happy to hear your service advisor is taking great care of you. We truly appreciate your feedback!

April 18, 2025

Dealership Rating
Employee Rating

From sales to service, I have been treated good at Metro Ford. I will return for my next Ford vehicle. More

by CHARLESHESTER
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Stone, Paul Myers, Vincent Willis

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Apr 18, 2025

Metro Ford of OKC responded

Thank you, Charles! We truly appreciate your loyalty and look forward to helping you with your next Ford! Have a wonderful weekend!

April 14, 2025

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Employee Rating

It was a very quick and easy service. I was kept informed from start to finish. More

by benhamrf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2025

Metro Ford of OKC responded

Thanks for the great feedback! We're glad the service was quick and easy, and that you felt informed throughout the process.

April 10, 2025

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Employee Rating

Told to bring the car in. Then told they couldn’t see it for four more days. It’s to fix a leak. They previously charged me to fix it and wasn’t fixed. More

by gayleacton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Barnett

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April 09, 2025

Dealership Rating
Employee Rating

They did a great job with my oil change. Very good customer service. Thank you. More

by bigjon79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2025

Metro Ford of OKC responded

Thank you, BigJon! We’re glad to hear you had a great experience with your oil change and appreciate your kind words about our customer service!

April 08, 2025

Dealership Rating
Employee Rating

Denise provided good customer service and did a good job explaining what was wrong with my vehicle. More

by ghalley57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2025

Metro Ford of OKC responded

Thank you for sharing your experience! We're happy to hear that Denise provided great service and helped explain everything clearly. We appreciate your feedback!

March 29, 2025

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Employee Rating

Service was fast and efficient. . Denise kept me up to date on service progress and price for service seemed fair for the work done. More

by MONTYWALLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2025

Metro Ford of OKC responded

Thank you for your feedback! We're glad to hear that Denise kept you informed and that you were satisfied with the service. We appreciate your business and look forward to serving you again!

March 29, 2025

Dealership Rating
Employee Rating

I asked for Ms. Denise Anderson to be my service advisor in my appointment notes. Was not meet in the service lane by a advisor. More

by dnnydebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 31, 2025

Metro Ford of OKC responded

Thank you for your feedback, and we apologize for not meeting your expectations during your visit. We understand the importance of having the service advisor you requested, and we regret that we didn’t meet that need. We appreciate your input and will work to ensure a better experience in the future.

March 29, 2025

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Employee Rating

Wonderful experience! Amazing job! Thanks again! Highly recommended. Will return to service my ford vehicle in the future. More

by soonerbrink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2025

Metro Ford of OKC responded

Thank you for the kind words! We're thrilled to hear you had a wonderful experience. We look forward to assisting you with your Ford in the future!

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