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Denis Franco
Denis Franco at Mark Christopher Auto Center
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Denis Franco

Internet Sales @ Leasing Consultant

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7
19 Reviews

Dealership Experience

2 yrs, 3 mos

4.7

19 Reviews

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19 Reviews of Denis Franco

January 28, 2025

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Employee Rating

Very helpful throughout the whole process. Amazing customer service. Communication could be better with third parties or owners. Over all great experience. More

by marisalovato94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 29, 2025

Mark Christopher Auto Center responded

Thank you for your positive feedback! We're thrilled to hear that you had an amazing experience with us at Mark Christopher Auto Center. We appreciate your input about communication with third parties, and we will take that into consideration to improve our service. We look forward to helping you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 28, 2025

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Employee Rating

Good communication, decent turnaround, so so on rental communication, returned my truck dirty, too many issues with computer systems. More

by cesar21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Sam Fakhouri, Jeff Rizzi, Nick Polytarhos, Nate Heath

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Jan 29, 2025

Mark Christopher Auto Center responded

Thank you for your feedback, Cesar. We appreciate your insights regarding the communication and turnaround time at Mark Christopher Auto Center. It's important for us to provide a seamless experience, and we understand that there were some concerns with the rental communication and the cleanliness of your truck upon return. We value your input and encourage you to reach out to us directly so we can address these issues more thoroughly. Your satisfaction is our priority, and we aim to improve our services. We hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 20, 2025

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Employee Rating

They have great communication and friendly staff. Very knowledgeable on vehicle features and inventory is noticeably bigger than others. More

by Osvaldo
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Jan 21, 2025

Mark Christopher Auto Center responded

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience at Mark Christopher Auto Center. Our team is dedicated to providing excellent service, and we're glad you found our communication and knowledge helpful. We appreciate your feedback and hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 17, 2024

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Employee Rating

Great assistance from sales rep. They answered all questions and had vehicle in stock and with options. More

by sndye02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 19, 2024

Mark Christopher Auto Center responded

Thank you for your feedback! We're glad to hear that our sales team provided great assistance and answered all your questions. It's wonderful that we had the vehicle you were looking for with the right options. If you have any further questions or need assistance in the future, don't hesitate to reach out to us at Mark Christopher Auto Center. We look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 02, 2024

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Employee Rating

It was very Helpful & Respectful. Quick Assistance I'd recommend to a Friend. Thank you for my New Truck. More

by rramirez0730
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 03, 2024

Mark Christopher Auto Center responded

Thank you for your wonderful review! We are thrilled to hear that you found our team at Mark Christopher Auto Center helpful and respectful. Congratulations on your new truck! We truly appreciate your recommendation and look forward to assisting you and your friends in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 19, 2024

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I was in the market looking for a truck and I didn’t have a preference of the make. When I spoke with Denis at Mark Christoper, he was very helpful and knowledgeable about the truck’s. I appreciate his help More

by Gabriel Mejia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Valenzuela

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Aug 21, 2024

Mark Christopher Auto Center responded

Thank you, Gabriel! I'm thrilled to hear that Denis provided you with great assistance in finding a truck at Mark Christopher Auto Center. Your satisfaction is important to me, and I appreciate your kind words. I hope you enjoy your new truck and look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 23, 2024

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Employee Rating

Denis Franco greeted me and was very polite and professional. It was a very hot day where they offered a nice cold bottle of water. All and all made this a very positive process. More

by lindalou1013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez

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Jul 24, 2024

Mark Christopher Auto Center responded

Thank you, Linda, for choosing Mark Christopher Auto Center and sharing your positive experience with us. We're delighted to hear that Denis provided you with a polite and professional service. It's great to know that the team offered you a cold bottle of water on a hot day, making your visit enjoyable. We appreciate your kind words and look forward to welcoming you back in the future. Thank you for your support! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 06, 2024

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Employee Rating

The dealership staff were very helpful and friendly. The auto buying experiance was fantastic from start to finish More

by JAMESAOVERBAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ho

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Jul 09, 2024

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center, James! We are thrilled to hear that your auto buying experience was fantastic from start to finish. We appreciate your kind words about our helpful and friendly staff. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 23, 2024

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Employee Rating

We love coming to this dealership for service and the service advisor Cesar is extremely professional and explains everything in detail and always keeping me updated with the status of our vehicle. More

by LUZ.ADRIANA1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Sam Fakhouri, Johnny Mendoza, Jason Ho, Edy Lopez, Jeff Rizzi, Osbaldo “Ozzy” Rubio, Robert Garcia , Vincenzo Catalano, Cesar

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Jun 25, 2024

Mark Christopher Auto Center responded

Thank you, Luz, for your kind words and for choosing Mark Christopher Auto Center for your service needs. We're thrilled to hear that Cesar provided you with a professional and detailed service experience. We appreciate your recognition of his efforts, and we're here to assist you with any future service needs. See you next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 16, 2024

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Employee Rating

Best dealership in the world ask for vince good job fast service good vehicle awesome More

by robertj1495
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnny Mendoza, Armando Nuno, Jason Ho, Bryan Morales, Edy Lopez, Osbaldo “Ozzy” Rubio, Alazar Omari, Robert Garcia , Vincenzo Catalano

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Jun 18, 2024

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for the 5-star review, Robert! We appreciate your kind words about Vince and our team. We're glad you had a fast and excellent service experience with us. See you next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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