Dellis Montell Jr.

Great service knowledgeable and no hassle survey needing 15 words not rated that well humph 15 words not rated that well humph More

by LUBIENIECKIED Verified Customer Verified Customer

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Very expense and I don’t quite see the value. Customer service was similar to Pep Boys. Customer service was similar to Pep Boys. More

by jeffreykeith123 Verified Customer Verified Customer

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Awesome service advisor took care all our needs will definitely go back there and get my other cars serviced there. definitely go back there and get my other cars serviced there. More

by SJOOMA Verified Customer Verified Customer

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They have great cars! Everyone was very friendly and made the whole process quick and painless. Great team. Everyone was very friendly and made the whole process quick and painless. Great team. More

by TM4 Verified Customer Verified Customer

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Chris Meyer and service department are great. The diagnostics and communication regarding what to be done was timely and the car was ready within the delivery time provide. The diagnostics and communication regarding what to be done was timely and the car was ready within the delivery time provide. More

by NAZBAFSHAR Verified Customer Verified Customer

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Worst car service department anywhere. Non communicative, inefficient and rude service advisors. Mercedes, Audi and Range Rover in Santa Monica are all far superior. Black mark on BMW bran Non communicative, inefficient and rude service advisors. Mercedes, Audi and Range Rover in Santa Monica are all far superior. Black mark on BMW brand. More

by Rocky Verified Customer Verified Customer

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Kye and finance manager were great and willing to work with me. Pre-owner manager was slimy and sold me a car with one key fob (wasn’t told until after the deal was done). I asked him to support getting a with me. Pre-owner manager was slimy and sold me a car with one key fob (wasn’t told until after the deal was done). I asked him to support getting a second fob to enable phone as key and he said no and I had to pay additional. I was willing to split difference. Overall, just not an honest transaction. More

by NorCal Verified Customer Verified Customer

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Cesar Pleitez always takes care of me and he’s great I serviced my car and they were quick and effective in completing it on time. Thank you. serviced my car and they were quick and effective in completing it on time. Thank you. More

by CHRISGMAKEUP Verified Customer Verified Customer

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I appreciate the Service Department fitting me in when my car had to be towed in for service. car had to be towed in for service. More

by STEFANACCIMD Verified Customer Verified Customer

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Advisors failed to keep me updated on m vehicle status. A courtesy text would have sufficed. My car needed 1 hour of service but it took 2 days. So don’t take appointments if you are overbooked on cars in A courtesy text would have sufficed. My car needed 1 hour of service but it took 2 days. So don’t take appointments if you are overbooked on cars in need of service. I had to call multiple times to get a status. Also, update your operating hours on the internet. They are wrong on multiple sites. More

by rshakoury Verified Customer Verified Customer

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