Dellis Montell Jr.

The whole Santa Monica team made the purchase experience seamless and fun. I was treated fairly and enthusiastically throughout with no surprises. seamless and fun. I was treated fairly and enthusiastically throughout with no surprises. More

by jsa021 Verified Customer Verified Customer

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Nice staff mostly but would have liked meet with a rep to go over my invoice and tell me what work was done, etc. the cashier didn’t say anything, didn’t give ne an invoice or anything. go over my invoice and tell me what work was done, etc. the cashier didn’t say anything, didn’t give ne an invoice or anything. More

by MLORENAALFARO Verified Customer Verified Customer

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I have been purchasing my BMW cars from SMBMW for over 30 years and I must say I am extremely pleased with the sales department, service department and overall encounters with this dealership. It is very co years and I must say I am extremely pleased with the sales department, service department and overall encounters with this dealership. It is very comforting dealing with the same staff each time I visit SMBMW. They run a tight ship. More

by DOUG97 Verified Customer Verified Customer

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Sales process was straightforward and very low pressure. The sales rep, business manager and finance manager were all helpful and the process was relaxed. The sales rep, business manager and finance manager were all helpful and the process was relaxed. More

by ADAMBLUEFOX Verified Customer Verified Customer

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First class service from start to finish. Worth traveling from other parts of LA to visit! Worth traveling from other parts of LA to visit! More

by rileyetheridge Verified Customer Verified Customer

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Everyone is always friendly and helpful. My service advisor Sal in particular takes great care of me! My service advisor Sal in particular takes great care of me! More

by caseyis Verified Customer Verified Customer

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Cesar is always professional, friendly and efficient! ! Always have a pleasant experience at the BMW/Santa Monica dealership. ! Always have a pleasant experience at the BMW/Santa Monica dealership. More

by GRUEN.GLADYS Verified Customer Verified Customer

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The greeters are friendly, the service staff is efficient, and I am happy with the results. Well done and thanks to Chris who was especially helpful! efficient, and I am happy with the results. Well done and thanks to Chris who was especially helpful! More

by MRSMUSICENT Verified Customer Verified Customer

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Great customer service! They serviced my car efficiently and quickly. The location is easy to access, and the staff are professional and friendly. Thank you! They serviced my car efficiently and quickly. The location is easy to access, and the staff are professional and friendly. Thank you! More

by ANGELAMARIACOSTELLO Verified Customer Verified Customer

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Ivan was fantastic throughout the process. He was very helpful and worked with me to try to get the best deal possible. He was also very accessible, giving me his personal cell phone number in He was very helpful and worked with me to try to get the best deal possible. He was also very accessible, giving me his personal cell phone number in case I had any questions even after the purchase. Although I had an unpleasant interaction with one of the sales managers, the General Sales Manager Dell was incredibly helpful and made everything right after I reached out to him directly. Overall had a great experience at Santa Monica BMW and would definitely purchase a vehicle with them again. More

by ROBBYIRELAND Verified Customer Verified Customer

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