Dellis Montell Jr.

Sales process was straightforward and very low pressure. The sales rep, business manager and finance manager were all helpful and the process was relaxed. The sales rep, business manager and finance manager were all helpful and the process was relaxed. More

by ADAMBLUEFOX Verified Customer Verified Customer

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First class service from start to finish. Worth traveling from other parts of LA to visit! Worth traveling from other parts of LA to visit! More

by rileyetheridge Verified Customer Verified Customer

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Everyone is always friendly and helpful. My service advisor Sal in particular takes great care of me! My service advisor Sal in particular takes great care of me! More

by caseyis Verified Customer Verified Customer

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Cesar is always professional, friendly and efficient! ! Always have a pleasant experience at the BMW/Santa Monica dealership. ! Always have a pleasant experience at the BMW/Santa Monica dealership. More

by GRUEN.GLADYS Verified Customer Verified Customer

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The greeters are friendly, the service staff is efficient, and I am happy with the results. Well done and thanks to Chris who was especially helpful! efficient, and I am happy with the results. Well done and thanks to Chris who was especially helpful! More

by MRSMUSICENT Verified Customer Verified Customer

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Great customer service! They serviced my car efficiently and quickly. The location is easy to access, and the staff are professional and friendly. Thank you! They serviced my car efficiently and quickly. The location is easy to access, and the staff are professional and friendly. Thank you! More

by ANGELAMARIACOSTELLO Verified Customer Verified Customer

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Ivan was fantastic throughout the process. He was very helpful and worked with me to try to get the best deal possible. He was also very accessible, giving me his personal cell phone number in He was very helpful and worked with me to try to get the best deal possible. He was also very accessible, giving me his personal cell phone number in case I had any questions even after the purchase. Although I had an unpleasant interaction with one of the sales managers, the General Sales Manager Dell was incredibly helpful and made everything right after I reached out to him directly. Overall had a great experience at Santa Monica BMW and would definitely purchase a vehicle with them again. More

by ROBBYIRELAND Verified Customer Verified Customer

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Service department was very efficient, courteous, and helpful on my visit for some warranty work. helpful on my visit for some warranty work. More

by mmiller53 Verified Customer Verified Customer

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Amazing experience from Ivan & Del at SM BMW. I got the i4 that I was looking for and they made me feel very comfortable throughout the whole process. True professionals at SM BMW, I highly recom I got the i4 that I was looking for and they made me feel very comfortable throughout the whole process. True professionals at SM BMW, I highly recommend working with their team! More

by GNakhla Verified Customer Verified Customer

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I thought the entire operation was slow, not efficient and not reliable. No one in charge. and not reliable. No one in charge. More

by DONALD20 Verified Customer Verified Customer

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