Dell Roderick | Page 48

Unconventional My son was looking for a certain car and we asked if they had any chargers in stock, I wasn't surprised when they told me NO. What I was surprised ab My son was looking for a certain car and we asked if they had any chargers in stock, I wasn't surprised when they told me NO. What I was surprised about is their pre owned locate service. I said to my self , here we go but to my surprise I was asked what price range and model and not realizing they have access to multiple sister colonial stores and inventory they could find a vehicle. I am 53 and never found such great customer service without the bull. They called me the following Tuesday and located the car my son was saving for. We didn't have to drive around to multi lo dealers like I did in the past or waste my day off driving around.I don't know why most dealerships don't do the same thing. A special shout out to Dell the manager. See you for my truck in the spring. More

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Great Dealership Easy to work with ! Employees were amazing .Great Pricing they were given a budget number and made that budget number . handled everything from sale Easy to work with ! Employees were amazing .Great Pricing they were given a budget number and made that budget number . handled everything from sale to plates !~ More

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Amazing every time The people are always wonderful and helpful and make the experience as easy and fast as possible. This was my third car buying experience with them an The people are always wonderful and helpful and make the experience as easy and fast as possible. This was my third car buying experience with them and they were just as wonderful! More

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Professionals John Colas & Associates are businesslike and professional, Communication and follow-up was excellent throughout. I am pleased with the purchase and re John Colas & Associates are businesslike and professional, Communication and follow-up was excellent throughout. I am pleased with the purchase and recommend Colonial Ford without reservation. More

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bought a used 2015 ford explorer xlt I am so impressed with the professionalism of this dealership. George was my salesperson he was very knowledge answering all my questions. To be hones I am so impressed with the professionalism of this dealership. George was my salesperson he was very knowledge answering all my questions. To be honest i was dreading buying a vehicle because my experience in the past has been that salesman are very pushy. Not at colnial ford. Both George Andruk and Dell Roderick were extremely helpful i strongly recommend this dealership for anyone who is looking for a hassle free experience More

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Amazing Process Amazing experience easy car purchase ever. I recommend this dealership to everyone. I actually enjoyed it start to driving away.and I will be back aga Amazing experience easy car purchase ever. I recommend this dealership to everyone. I actually enjoyed it start to driving away.and I will be back again. More

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I got exactly what I asked for and then some No BS! That's what I asked for when I walked through the door at Colonial Ford a few weeks ago. After over a month of research deciding on the right No BS! That's what I asked for when I walked through the door at Colonial Ford a few weeks ago. After over a month of research deciding on the right truck, checking prices, dealer inventory, etc. I finally decided I better go drive one to make sure... It just so happened the day before I received an email from Dwight Coblazo inviting me in to check out the F-150 I had inquired about on their website. He told me to ask for Winston Bennett, so I did. While I was waiting for Winston, I got hooked up with Art Guertin and he quickly went to work locating the vehicle for me and getting a plate on it. I chatted with Winston for a bit and told me I was in good hands with Art and he'd take care of me. Boy was he right, Art was the perfect match! See, while I asked for no BS, I'm kind of a PIA when it comes to getting all my questions answered and making sure I'm getting a good deal. Looking back, this was my very first brand new car buying experience and quite an education. Art took it all in stride and there was never any pressure. In fact I put a few $ down to hold the vehicle while I thought about it, couldn't make up my mind after 24 hours and they refunded my money no questions asked, no pressure. A week or so later after texting questions back and forth with Art (and checking several other dealerships who all fell way short of my Colonial experience), I finally decided to pull the trigger. I knew it was a great deal, the truck (thankfully) hadn't been sold, Art went above and beyond to make me comfortable and worked closely with Dell Roderick to get me into a buying program that worked for me and my budget...they really delivered! I sat down with Shane Conroy to finalize the paperwork, he did his job and went over all of the "extras" that come up at the end. He answered my questions honestly about what I might need and might not, I never once felt like I was being put over on. I trusted his experience and opinion. In fact in the end, I can say that about everyone at Colonial. I trusted them, their experience and I believed their answers when I asked the question "what would you do?" For my money, I couldn't ask for anything more in a buying experience. When the truck was ready Art called me and offered to deliver it if that was more convenient but I decided to go pick it up (for the full new car experience). Dwight, checked in to make sure my experience at the dealership was nothing short of excellent. I'm pretty sure I shook everyone's hand and thanked them at least twice. Art, went through the truck with me one last time to answer any questions, reviewed the technology with me and helped me Sync my phone. Last, with a warm smile and a firm handshake he sent me on my way with a full tank of gas and an appointment for my first oil change on the house. Truth be told, I haven't stopped smiling since then cruising around in my brand new F-150 XLT So while I never got an BS from Colonial I realize I served up plenty. I'll be forever grateful and most definitely a repeat customer for their patience, honesty and graciousness with me. More

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no games no jokes straight shooters they had the Explorer in stock I wanted I test drove it and they gave me the best deal immediately. No hassle no haggle I was in shock Domenic is an u they had the Explorer in stock I wanted I test drove it and they gave me the best deal immediately. No hassle no haggle I was in shock Domenic is an upfront straight shooter and so is this dealership. More

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Remarkable Patience I worked with first Dwight Coblazo and he assured me that I would find my experience to be rewarding and that they would find the exact Transit I need I worked with first Dwight Coblazo and he assured me that I would find my experience to be rewarding and that they would find the exact Transit I needed. I set the appointment and he introduced me to Mike Oneil who carefully listened to what I needed and did not try to push any other models my way. He got on his computer and found the exact car. He work with Dell and then I work with Shane in finance to make it quick and painless. I offer you anyone out there looking for a nice car to go to Colonial Ford. I doubted at first but now I am a believer. More

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Honda to Ford I recently visited Colonial Ford in Plymouth. My Honda lease is due to expire and have driven Honda vehicles since 2008. The vehicle is great but th I recently visited Colonial Ford in Plymouth. My Honda lease is due to expire and have driven Honda vehicles since 2008. The vehicle is great but the Honda dealers are not. At the request of a friend, I visited the Ford dealer to look at the option available. I do not recall ever owning a Ford in my lifetime. I met with John Collas and was smitten. I purchased the vehicle. I also worked with Dell Roderick and Shane Convoy. I found the vehicle of my dreams. Thank you, gentlemen. I am delighted with my purchase. Goodbye Honda. Hello Ford, More

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