Dell Roderick | Page 17

I had an amazing experience from start to finish. George kept me up to date with information on my vehicle arriving. All in all, I'm very satisfied. George kept me up to date with information on my vehicle arriving. All in all, I'm very satisfied. More

by j.r.chisholm Verified Customer Verified Customer

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When the transmission on my Acura failed (suddenly, with absolutely no warning) I was stranded. And how. Anyone who has ever been in a pinch before (and so very many of us have these days) can tell you with absolutely no warning) I was stranded. And how. Anyone who has ever been in a pinch before (and so very many of us have these days) can tell you: That's when even tougher things seem to happen. Thankfully I was referred to Dell Roderick of Colonial Ford in Plymouth by, not only one of my co-workers, but also one of the most highly-regarded people in our community. I did not take the referral lightly and I discovered very quickly exactly why they were so well regarded. Nick Healy assured me I was in the right place, no matter how bad my situation seemed, and he introduced me to Glenn Smith who echoed the same. Glenn in particular was extremely understanding and kind as I answered a few questions for him and explained that I honestly couldn't imagine being a qualified candidate to buy a car from a dealership. He smilingly disagreed and, after suggesting I give him a chance to see what he might do to perhaps help, I agreed to let him try and left to return to work as my lunch break was over. At the time I could hardly have felt lower ... but at least everyone was nice. When Glenn called me a couple of short hours later, I can only describe my reaction as complete disbelief. He told me he felt he had the perfect solution and asked that I return to Colonial Ford as soon as I could and he would share it with me. When I got there he brought me directly over to a sharp, shiny, pre-owned (surprisingly) Ford Fusion, that would likely be averaging about 40mpg (which it does) and said that they thought that this would be exactly what I needed. (And it is!) I still can't believe my luck. Not only did I get a really great car, but I got a VERY excellent price on it. That alone wasn't something I expected at a car dealership. Ever. I also got some of the best financing and coverage I've ever had. I still can't believe, not only how easy and nearly-effortless the entire affair was, but how positive and reassuring (as well as truthful and respectful) Dell and Glenn and everyone was. Because of you guys, all of you, I went from being in a very serious and difficult situation, to being in one of the best situations I've EVER been in. I simply can not thank all of you enough ... though I would like to add a special thank you to Glenn Smith who's compassion and confidence and even-keeled manner just made my experience about as flawless as you could ever imagine. Thank you, Dell, for letting Glenn work with me and thanks, again, Glenn. You're an excellent fellow and I can't thank you enough ... for everything. Sincerely, Dave Lavoie More

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Great staff as always, that has proven itself over time that they have integrity. Knowledgeable fair and courteous. End of story that they have integrity. Knowledgeable fair and courteous. End of story More

by Denny O Verified Customer Verified Customer

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Wow I was very impressed with the used car selection but decided to go with a New echo sport. Glenn and his Manager Dell were helpful explaining my options. Glenn drove me to the bank and home to get my hom decided to go with a New echo sport. Glenn and his Manager Dell were helpful explaining my options. Glenn drove me to the bank and home to get my home to show the family. I would recommend colonial Ford. More

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After being at many dealerships, and not being taken seriously, I ran into Glenn. I asked to test drive a few different cars, and he didn’t ask me if my mother or father was involved, he simply took me seriously, I ran into Glenn. I asked to test drive a few different cars, and he didn’t ask me if my mother or father was involved, he simply took me for a test drive. To me, its a very big purchase and I felt he understood that. I will certainly be back, even though, I didn’t make my decision today, I will definitely be back because of the way I was treated. More

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Glenn just delivered my second truck with enthusiastic integrity. I very much appreciated Mike’s help too. Dell, Sean and Joe the sales manager rounded out an excellent team to make for a most pleasant a integrity. I very much appreciated Mike’s help too. Dell, Sean and Joe the sales manager rounded out an excellent team to make for a most pleasant and friendly buying experience!!! More

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Everyone was very helpful, nice, relaxed atmosphere. Have bought two cars from this location and have had no complaints. Have bought two cars from this location and have had no complaints. More

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What a great experience with Glenn and Dell. After spending all day yesterday trying to find the right car I ended up finding it in my home town. Great patience and sales team. After spending all day yesterday trying to find the right car I ended up finding it in my home town. Great patience and sales team. More

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Went in to look at fusions. Glenn was very knowledgeable and took the time to answer any questions I had. Nice used car inventory, a nice selection to pick from. Glenn was very knowledgeable and took the time to answer any questions I had. Nice used car inventory, a nice selection to pick from. More

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I went in on Saturday, tested multiple vehicles and very clean professional atmosphere. Glenn was superb. They even stayed past 5pm to make sure I had access to my car that day. clean professional atmosphere. Glenn was superb. They even stayed past 5pm to make sure I had access to my car that day. More

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