Deion Thomas

We have always had great customer service. The attention to the customer is always appreciated. Great service. The attention to the customer is always appreciated. Great service. More

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This dealership has great people whether from the service center, sales and management! Though I’m not really happy with my car, they make things better by being so helpful! center, sales and management! Though I’m not really happy with my car, they make things better by being so helpful! More

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Great experience. Dion met me immediately at my car. Asked if I would like the free car wash that was included, told me how long the service would take, and checked in Dion met me immediately at my car. Asked if I would like the free car wash that was included, told me how long the service would take, and checked in on me during that time period via text. Great experience as always. More

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Very courteous, polite, friendly, patient with my questions and knowledgeable. They always make me feel appreciated. questions and knowledgeable. They always make me feel appreciated. More

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Very friendly, courteous, polite, respectful and knowledgeable. Patient with my questions and a very clean place. knowledgeable. Patient with my questions and a very clean place. More

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5 Stars for Five Star Subaru! Bought and serviced my Outback there. It’s a great place. Service department is always helpful and courteous. Took car in today for new tires and Dei Bought and serviced my Outback there. It’s a great place. Service department is always helpful and courteous. Took car in today for new tires and Deion was super helpful. ⭐️⭐️⭐️⭐️⭐️ More

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They listened to the problem I had with the car. I received the best customer experience by answering my questions and concern. I received the best customer experience by answering my questions and concern. More

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I purchased my Ascent from a different dealership that’s far from my home, but I went to the Grapevine Sam Pack 5 Star Subaru for my first maintenance. It was a great experience and much better than my buyi far from my home, but I went to the Grapevine Sam Pack 5 Star Subaru for my first maintenance. It was a great experience and much better than my buying experience at the other dealership where I purchased. Kyle and Deion were especially helpful! More

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The customer service is simply unmatched! Deion was ready to great me, hear exactly what I wanted and had a loaner vehicle ready to go!His attentiveness to my day being uninterrupted was pric Deion was ready to great me, hear exactly what I wanted and had a loaner vehicle ready to go!His attentiveness to my day being uninterrupted was priceless! This is my last dealership, no need to look further because they are "Top Notch!" Kenny was my sales person, I visited him while picking up my car for service. He remembered me and reminded me that he is always available for questions. The customer service is remarkable in everyway! More

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super nice folks all around, Shannon has by far been the best salesperson I have delt with very pleasant and helpful best salesperson I have delt with very pleasant and helpful More

by MR7724 Verified Customer Verified Customer

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