DeeJay Maisonet

1st, my initial visit to the dealership was comical. The greeters didn't speak English and knew nothing aboth the cars. There were no umbrellas available for guest to go out side and view cars in a down The greeters didn't speak English and knew nothing aboth the cars. There were no umbrellas available for guest to go out side and view cars in a downpour. It took me 30min of walking around asking for assistance to get help, even though I had set up an appt. I was then sold the wrong car that did not have the features I asked for. After 2 months I was finally about to transfer to the right car, but my initial down payment has still not been applied to the purchase of the 2nd car. I have mystery fees on my final feal and no one will call me to discuss....even though I keep being told someone will reach out to me. Add to that, not being sent home with all the proper paperwork, waiting a week and getting the run around to have the documents sent to me, then seeing the missing down payment and mystery fees. I am still attempting to settle the deal on this car. If I keep getting perked around....i plan to return the car and be done with this dealership. The incompetence is beyond frustrating and has become disrespectful to lie to a customer and waste their time More

by Frustrated Customer 😠 Verified Customer Verified Customer

Report | Print

Extremely happy with everyone we dealt with. From our sales agent DeeJay to our finance guy Marcial and the general manager Angel. They truly did their absolute best in getting us the best deal From our sales agent DeeJay to our finance guy Marcial and the general manager Angel. They truly did their absolute best in getting us the best deal for us. We are glad to have joined the KIA family. More

by andreitacaro94 Verified Customer Verified Customer

Report | Print

I recently visited Hollywood Kia's service department for a routine maintenance check, and I was thoroughly impressed with the level of service I received. The staff was friendly, professional, and attentive a routine maintenance check, and I was thoroughly impressed with the level of service I received. The staff was friendly, professional, and attentive to my needs. More

by Marie Verified Customer Verified Customer

Report | Print

Danilo at Hollywood Kia is an exceptional car salesman who provided a warm and welcoming experience. He is knowledgeable about the vehicles and takes the time to understand what I are looking for as well who provided a warm and welcoming experience. He is knowledgeable about the vehicles and takes the time to understand what I are looking for as well as a car within my budget. His no-pressure sales approach and genuine enthusiasm for helping me find the right car make the process enjoyable. I appreciated his transparency and willingness to answer questions, which adds to the overall positive experience at the dealership. Highly recommended Danilo at Hollywood Kia for anyone in the market for a new vehicle! More

by andrinapierre Verified Customer Verified Customer

Report | Print

Amazing! This is my second purchase from Hollywood Kia me already planning my next! Awesome sales staff and service. This is my second purchase from Hollywood Kia me already planning my next! Awesome sales staff and service. More

by estherpeart Verified Customer Verified Customer

Report | Print

We had an excellent experience during the car purchase. Deejay behave professionally and friendly and was able to find our desire car. Deejay behave professionally and friendly and was able to find our desire car. More

by RAYDELDUQUE Verified Customer Verified Customer

Report | Print

It was a pretty typical car buying experience. Haggling over vehicle pricing followed by haggling over finance terms. Still, the process was faster than I had expected. One thing to note is that t Haggling over vehicle pricing followed by haggling over finance terms. Still, the process was faster than I had expected. One thing to note is that trying to get help or information after you drive off the lot can be difficult. I actually called them today and still couldn't reach someone who could help me. For me it was the difference between giving 3 and 4 stars here. More

by Kjean005 Verified Customer Verified Customer

Report | Print

Good and fast service. Professional and knowledgeable service advisor. Timely and washed delivery of my car. Professional and knowledgeable service advisor. Timely and washed delivery of my car. More

by HMPESQUERA Verified Customer Verified Customer

Report | Print

I started with a great used car sale rep showing me all the Vehicles in the lot. But my eye when for a new one. He had to turn me over to a new car sale rep. Can complaint he was great too. You don’t get t the Vehicles in the lot. But my eye when for a new one. He had to turn me over to a new car sale rep. Can complaint he was great too. You don’t get that service anymore. More

by MONICACUADRA89 Verified Customer Verified Customer

Report | Print

Andrew & DeeJay were great! They helped me find the right vehicles & worked with me on getting a deal that I could afford. They helped me find the right vehicles & worked with me on getting a deal that I could afford. More

by ERNESTO79DEN Verified Customer Verified Customer

Report | Print