176 Reviews
Write a Review176 Reviews of Debra Lam
November 21, 2025
Top notch service, as always! From Tim, who performed the repairs on my car, to Laura Varga, my service advisor to Mike Ricciardi, the service manager. I have been coming here fo From Tim, who performed the repairs on my car, to Laura Varga, my service advisor to Mike Ricciardi, the service manager. I have been coming here for 20 years and I've always received excellent service. Kudos to you guys and gals. keep up the great work! 💥💥 More
Other Employees Tagged: Jim Hierl, Laura Varga
October 29, 2025
This Dealership and this Service Department are Professional, Organized, Accommodating and Proficient. I needed front and rear brakes which were completed but the Technician also checked my batter Professional, Organized, Accommodating and Proficient. I needed front and rear brakes which were completed but the Technician also checked my battery, windshield wiper fluid, tires etc. I trust Everyone here and always am satisfied with the work performed on my car. Flemington BMW Service Technicians keep me updated throughout my appointment. I love this Dealership… each and every department. More
Other Employees Tagged: Jim Hierl, Nicholle Hansen, Christina Klinger-Morales, Steve Scheier, Zack Sarkisian, Bill Duaime, Jasmine Joseph, Brian Seymour , Chris in Service Excellent
August 31, 2025
I have been a customer of Flemington BMW for over 20 years. The experience has been nothing short of amazing. Nobody comes close. The best way I can describe is a "old school" level when a business w years. The experience has been nothing short of amazing. Nobody comes close. The best way I can describe is a "old school" level when a business was run correctly. Each interaction has been low stress and enjoyable. The dealership itself is beautiful and very relaxing. I recently purchased a new car through Tom Terrill. This will be my 3rd BMW from the dealership. I have known Tom for almost 15 years. I cannot speak highly enough about Tom. Like the dealership, Tom does not have an equal. His knowledge and attention to detail Is second to none. My most recent car purchase took me well over a year to finally make a decision as choices between combustion, electric, etc. are overwhelming. During this time, I called time at least 2 times a month, every month requesting pricing, information on cars inbound, features, etc. In addition, Tom spent a considerable amount of time with me on test drives throughout the year. In all instances, I received every questioned answered time and time again, without any re-assurance on my end that I was going to purchase a car any time soon. To sum up, it's more than just a good sales approach or business practice, it is completely genuine with Tom. It is easy to tell, he is a good person, with very high standards, and does his job very well. More
Other Employees Tagged: Tom Terrill, Catherine Ferry, Zaneta Graf, Debbie Lotufo
July 30, 2025
I've been coming to Flemington BMW since 2021, Laura is a top notch Service Advisor, always friendly, listens to the customer and provides the best customer experience. Laura should take the lead in trainin top notch Service Advisor, always friendly, listens to the customer and provides the best customer experience. Laura should take the lead in training other team members, as delivering exceptional customer experience must remain the top priority in any successful business. More
Other Employees Tagged: Laura Varga, Bill Duaime
July 25, 2025
The dealership addressed my issues with true professionalism. My service advisor was Brian S., who I highly recommend. I would also like to thank Diane for listening to my concerns and follow professionalism. My service advisor was Brian S., who I highly recommend. I would also like to thank Diane for listening to my concerns and following up with direct positive action. More
Other Employees Tagged: Diane Barry , Brian N Seymour 5 stars
July 18, 2025
Great experience, excellent facility helpful staff. My service James is one of the best with keeping customers up to date and satisfied. My service James is one of the best with keeping customers up to date and satisfied. More
Other Employees Tagged: Jim Hierl, Trini Stelz, Laura Varga, Diane Barry, Christa Stehr, Christina Klinger-Morales, Bill Duaime, Debbie Lotufo, Jasmine Joseph

