Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Dawn Kelly
Dawn Kelly at Gordie Boucher Lincoln of West Allis
Refer Me

Dawn Kelly

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.8
387 Reviews

Dealership Experience

9 yrs, 9 mos

Industry Experience

9 yrs, 9 mos

Languages Spoken

English English

4.8

387 Reviews

Write a Review

387 Reviews of Dawn Kelly

February 13, 2025

Dealership Rating
Employee Rating

We've been customers for over twenty years due to the customer centric focus by Dawn Kelly, Kifah Bharat and others at Boucher Lincoln. More

by RMATUSIK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison

Report | Print
Feb 13, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis for 20 years. We truly appreciate your loyalty to us. Thank you for the five-star rating. We look forward to sharing your compliments with our crew. Roy Reger Service Manager 414-327-6000

February 11, 2025

Dealership Rating
Employee Rating

Great service, speedy. Communicated throughout so I was aware of what repairs were needed. The manager Rachel was exceptional More

by sherrymn515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Minshall

Report | Print
Feb 11, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachel met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

February 03, 2025

Dealership Rating
Employee Rating

I have been nothing but happy with my overall experience with Boucher Lincoln and especially Dawn Kelly! She has assisted me on numerous occasions with my new vehicle and goes out of her way to make sure w More

by JFELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Hollo, Mike Jansen, Joe England, John Katrichis, Skye Artrip

Report | Print
Feb 03, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that Dawn had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else. Roy Reger Service Manager 414-327-6000

January 31, 2025

Dealership Rating
Employee Rating

The hourly service rate is absolutely ridiculous. It cost me $200 to have someone tell me I have leaking hoses. Then charge me an environmental fee when no work was completed. More

by B
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Feb 05, 2025

Gordie Boucher Lincoln of West Allis responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Roy Reger Service Manager 414-327-6000

January 20, 2025

Dealership Rating
Employee Rating

We have purchased two vehicles from here. And would highly recommend it for its great service. More

by PLEHOUILLIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Hollo

Report | Print
Jan 21, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Roy Reger Service Manager 414-327-6000

January 01, 2025

Dealership Rating
Employee Rating

Dawn communicated with me and I was confident that she was knowledgeable about my car More

by Ethauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 02, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for Dawn and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

December 29, 2024

Dealership Rating
Employee Rating

The service department Informed me of all services, the prices and how long it would take. Roberto gave me very good service and called me several times to let me know what they were doing to my car. I als More

by SASSYSUSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez

Report | Print
Dec 29, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you so much, Susy, for your excellent review! We are so glad that Roberto and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else. Roy Reger Service Manager 414-327-6000

December 27, 2024

Dealership Rating
Employee Rating

Dawn Kelly and the Boucher Lincoln service department crew are awesome!!!!!! They all take great care of and pay the utmost attention to my 2018 Ford Mustang convertible. They have been providing aweso More

by james.zaleski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Loth, David Matuszczak

Report | Print
Dec 29, 2024

Gordie Boucher Lincoln of West Allis responded

James, We are very happy to hear that Dawn and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roy Reger Service Manager 414-327-6000

December 11, 2024

Dealership Rating
Employee Rating

. Dealership is clean and professional and Staff are very helpful and provide good customer service More

by ROBERTHANSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Rakoczy

Report | Print
Dec 11, 2024

Gordie Boucher Lincoln of West Allis responded

Thanks, Robert, for sharing about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

December 06, 2024

Dealership Rating
Employee Rating

They went above and beyond for service helping when my wheel was broken. Won’t take my Lincoln’s anywhere else for service. More

by Stephen H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison, Roy Reger

Report | Print
Dec 06, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department, Stephen! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

1
2
...
39

Dealership Inventory (263 Vehicles)

new 2024 Lincoln Corsair car, priced at $48,106
2024 Lincoln Corsair
new
Asher Gray Metallic Clearcoat exterior
Automatic
All-wheel Drive
$48,106
View Details
new 2025 Lincoln Aviator car, priced at $79,250
2025 Lincoln Aviator
new
White exterior
Automatic
All-wheel Drive
$79,250
View Details
new 2025 Lincoln Nautilus car, priced at $56,017
2025 Lincoln Nautilus
new
White Platinum Clearcoat Metallic exterior
CVT
All-wheel Drive
$56,017
View Details
new 2024 Lincoln Nautilus car, priced at $62,802
2024 Lincoln Nautilus
new
Infinite Black Metallic Clearcoat exterior
CVT
All-wheel Drive
$62,802
View Details
used 2023 Toyota Camry car, priced at $22,495
2023 Toyota Camry
used
Supersonic Red exterior
Automatic
Front-wheel Drive
$22,495
View Details
new 2025 Lincoln Aviator car, priced at $79,050
2025 Lincoln Aviator
new
Red Carpet Tinted Clearcoat exterior
Automatic
All-wheel Drive
$79,050
View Details
View All Inventory