

Dawn Kelly
Service Advisor
Gordie Boucher Lincoln of West Allis
3161 S 108th St
West Allis, WI 53227
Dealership Experience
10 yrs, 3 mos
Industry Experience
10 yrs, 3 mos
Languages Spoken
English
415 Reviews
Write a Review415 Reviews of Dawn Kelly
August 01, 2025
Dawn Kelly and the Service Department crew are extremely dedicated, hard-working, and meticulous when servicing my vehicle. They all deserve five stars. dedicated, hard-working, and meticulous when servicing my vehicle. They all deserve five stars. More
Other Employees Tagged: David Matuszczak, John Katrichis, Roy Reger , Nick Louth - 5 Stars
July 31, 2025
30 days in the shop. $7500 bill. Problem not fixed. I believe it was a staffing issue but the blame was placed on the insurance company. I felt like I got the run around $7500 bill. Problem not fixed. I believe it was a staffing issue but the blame was placed on the insurance company. I felt like I got the run around and was charged for things that didn’t solve the original problem. More
Other Employees Tagged: Brian Mattison
July 21, 2025
From the moment I walked in the staff was welcoming, professional, and truly went above and beyond to help me. They didn’t hesitate to assist with the work I needed and treated me like a valued custo professional, and truly went above and beyond to help me. They didn’t hesitate to assist with the work I needed and treated me like a valued customer, regardless of where I bought the car. The process was smooth, communication was clear, and the service was completed efficiently and with care. It’s rare to find a dealership that genuinely prioritizes customer service the way this team does. I’ll definitely be returning for future maintenance. Dawn is truly the best. She was very commutative throughout the entire process while my car was being worked on. Made sure I was happy with the results and overall made this experience wonderful. She really cares about her clients and it shows. More
Other Employees Tagged: Nick Eineichner
July 17, 2025
Dawn was good at greeting me and getting me to see the guy that got my loaner vehicle. She called me when my service was complete. Dawn got my keys to me with no waiting when I came to pickup my vehicle. guy that got my loaner vehicle. She called me when my service was complete. Dawn got my keys to me with no waiting when I came to pickup my vehicle. More
July 16, 2025
Very nice, make sure to schedule an appointment for when I could get a rental vehicle I could get a rental vehicle More
Other Employees Tagged: Brian Mattison, Roberto Hernandez, AJ Kallas, Roy Reger
July 12, 2025
Very prompt when I pulled into the Service Bay. Dawn was extremely pleasant and personable. Vehicle washed outside and vacuumed inside. Windows washed inside as well. I'm very pleased. Keep up the Dawn was extremely pleasant and personable. Vehicle washed outside and vacuumed inside. Windows washed inside as well. I'm very pleased. Keep up the good work. More
Other Employees Tagged: Dawn Kelly
June 21, 2025
Thank you for repairing my cars. Everybody does great work you provide a wonderful level of service. Everybody does great work you provide a wonderful level of service. More
Other Employees Tagged: Nick Loth, Roberto Hernandez, Roy Reger
June 20, 2025
Always a steller service experience with Gordie Boucher West Allis. The service maintenance was done very professionally. My service advisor Dawn Kelly kept me informed and made me feel and my vehicle were West Allis. The service maintenance was done very professionally. My service advisor Dawn Kelly kept me informed and made me feel and my vehicle were the most important vehicle in the service bay. Thank you all! More
Other Employees Tagged: Roberto Hernandez, Roy Reger

