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Dawn Kelly
Dawn Kelly at Gordie Boucher Lincoln of West Allis

Dawn Kelly

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.9
409 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

10 yrs, 2 mos

Languages Spoken

English English

4.9

409 Reviews

Write a Review

409 Reviews of Dawn Kelly

July 12, 2025

Dealership Rating
Employee Rating

Very prompt when I pulled into the Service Bay. Dawn was extremely pleasant and personable. Vehicle washed outside and vacuumed inside. Windows washed inside as well. I'm very pleased. Keep up the More

by dalegraeven
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jul 12, 2025

Gordie Boucher Lincoln of West Allis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis! Roy Reger Service Manager 414-327-6000

June 26, 2025

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Employee Rating

Top notch Friendly staff, outstanding sales staff. Excellent customer friendly environment. Fantastic building Great prep person... More

by Dep359
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jun 26, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Roy Reger Service Manager 414-327-6000

June 21, 2025

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Employee Rating

Thank you for repairing my cars. Everybody does great work you provide a wonderful level of service. More

by FISHING200015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Loth, Roberto Hernandez, Roy Reger

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Jun 21, 2025

Gordie Boucher Lincoln of West Allis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come! Roy Reger Service Manager 414-327-6000

June 20, 2025

Dealership Rating
Employee Rating

Always a steller service experience with Gordie Boucher West Allis. The service maintenance was done very professionally. My service advisor Dawn Kelly kept me informed and made me feel and my vehicle were More

by Dale L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez, Roy Reger

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Jun 20, 2025

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

June 11, 2025

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Employee Rating

Like the pick up service. I don’t have to run to the dealership and can stay home. Very convenient. More

by JOANBORZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison, Roberto Hernandez, AJ Kallas, Roy Reger

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Jun 11, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roy Reger Service Manager 414-327-6000

June 11, 2025

Dealership Rating
Employee Rating

Dawn was warm and welcoming the moment I stepped into the service garage. She explained everything well, and I knew my Lincoln was in great hands. While I waited, Dawn kept me updated despite it being a busy More

by pgulgowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Roy Reger Service Manager 414-327-6000

June 06, 2025

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Employee Rating

I took my vehicle in to be serviced due to a recall. The work was completed expeditiously. More

by LEONARD7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

May 30, 2025

Dealership Rating
Employee Rating

The staff is very professional and keep you informed about your vehicle. They do not pressure you to get things done that are not necessary.Thanks for the great service. More

by CLLN_HNRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Miller, Roberto Hernandez

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May 30, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Roy Reger Service Manager 414-327-6000

May 24, 2025

Dealership Rating
Employee Rating

I've been dealing with Gordie Boucher for the last 17 years. Lots of different vehicles the service department. Does excellent work in a timely fashion More

by Roadking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison, Roberto Hernandez

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May 24, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roy Reger Service Manager 414-327-6000

May 22, 2025

Dealership Rating
Employee Rating

Very accommodating and communicative. i would recommend Gordie Boucher to anyone who needs to service their Lincoln. More

by Lisa E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison, Roberto Hernandez, AJ Kallas, Roy Reger

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May 22, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Roy Reger Service Manager 414-327-6000

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