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
Dawn Kelly
Service Advisor
Gordie Boucher Lincoln of West Allis
3161 S 108th St
West Allis, WI 53227
Dealership Experience
9 yrs, 9 mos
Industry Experience
9 yrs, 9 mos
Languages Spoken
English
387 Reviews
Write a Review387 Reviews of Dawn Kelly
February 13, 2025
We've been customers for over twenty years due to the customer centric focus by Dawn Kelly, Kifah Bharat and others at Boucher Lincoln. customer centric focus by Dawn Kelly, Kifah Bharat and others at Boucher Lincoln. More
Other Employees Tagged: Brian Mattison
February 11, 2025
Great service, speedy. Communicated throughout so I was aware of what repairs were needed. The manager Rachel was exceptional Communicated throughout so I was aware of what repairs were needed. The manager Rachel was exceptional More
Other Employees Tagged: Rachel Minshall
February 03, 2025
I have been nothing but happy with my overall experience with Boucher Lincoln and especially Dawn Kelly! She has assisted me on numerous occasions with my new vehicle and goes out of her way to make sure w with Boucher Lincoln and especially Dawn Kelly! She has assisted me on numerous occasions with my new vehicle and goes out of her way to make sure we find the issue. Having dealt with a number of different team members, I can assure you that they are all equally fantastic. A GREAT buying and service experience!!! More
Other Employees Tagged: Gus Hollo, Mike Jansen, Joe England, John Katrichis, Skye Artrip
January 31, 2025
The hourly service rate is absolutely ridiculous. It cost me $200 to have someone tell me I have leaking hoses. Then charge me an environmental fee when no work was completed. It cost me $200 to have someone tell me I have leaking hoses. Then charge me an environmental fee when no work was completed. More
December 29, 2024
The service department Informed me of all services, the prices and how long it would take. Roberto gave me very good service and called me several times to let me know what they were doing to my car. I als prices and how long it would take. Roberto gave me very good service and called me several times to let me know what they were doing to my car. I also got a ride home from the dealership, which was very convenient. More
Other Employees Tagged: Roberto Hernandez
December 27, 2024
Dawn Kelly and the Boucher Lincoln service department crew are awesome!!!!!! They all take great care of and pay the utmost attention to my 2018 Ford Mustang convertible. They have been providing aweso crew are awesome!!!!!! They all take great care of and pay the utmost attention to my 2018 Ford Mustang convertible. They have been providing awesome maintenance on my vehicle ever since I purchased it pre-owned back in December 2019. More
Other Employees Tagged: Nick Loth, David Matuszczak
December 11, 2024
. Dealership is clean and professional and Staff are very helpful and provide good customer service very helpful and provide good customer service More
Other Employees Tagged: Robert Rakoczy
December 06, 2024
They went above and beyond for service helping when my wheel was broken. Won’t take my Lincoln’s anywhere else for service. wheel was broken. Won’t take my Lincoln’s anywhere else for service. More
Other Employees Tagged: Brian Mattison, Roy Reger