David Sobczak

Front desk person Sonja was friendly. Disappointed though that my car was not done on time. I clearly stated that I needed rear brakes done and they got fronts instead. Wish I would of re Disappointed though that my car was not done on time. I clearly stated that I needed rear brakes done and they got fronts instead. Wish I would of received a high credit or something on top of what I already recieved. More

by Shendricknick Verified Customer Verified Customer

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Friendly and knowledgeable staff. Comfortable waiting area. Clean facility. Fast and efficient service area and mechanics. Comfortable waiting area. Clean facility. Fast and efficient service area and mechanics. More

by ACHFC Verified Customer Verified Customer

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Ww have been purchasing Toyotas for 25 years plus. When we moved to this area 22 years ago we purchased several vehicles from Lakeshore Toyota. When Bosak purchased the dealership, we were unhappy wit When we moved to this area 22 years ago we purchased several vehicles from Lakeshore Toyota. When Bosak purchased the dealership, we were unhappy with the service. So far, the service we received from Graff Toyota has been very good. We are pleased that they purchased the dealership and use today's technology to enhance communication with the customer for service. We really like the change so far and plan to continue our Toyota experience with them in the future. More

by VICTORIA32 Verified Customer Verified Customer

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Fast service. Great pricing on all services provided. Detailed explanation of what was happening. Ease of scheduling. Great pricing on all services provided. Detailed explanation of what was happening. Ease of scheduling. More

by Seth M Verified Customer Verified Customer

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Nice people in the service department! Had a oil change, tire rotation and a recall. Was done in a couple hours. 😁 Had a oil change, tire rotation and a recall. Was done in a couple hours. 😁 More

by mrstephendickey Verified Customer Verified Customer

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Toyota great brand, finding out service later. But oil change and rotaing wheels went smooth. But oil change and rotaing wheels went smooth. More

by BECKER07 Verified Customer Verified Customer

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Wasn't as friendly as the previous owner didn't go over inspection of vehicle only tires. Came home and my windshield wiper fluid was totally empty even though it said on the receipt they filled it so disa inspection of vehicle only tires. Came home and my windshield wiper fluid was totally empty even though it said on the receipt they filled it so disappointed. More

by MNEGRON18 Verified Customer Verified Customer

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The clerk at the sign I desk was very helpful and polite. She explained everything in detail when the car was done. She explained everything in detail when the car was done. More

by mmaryanne Verified Customer Verified Customer

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Service department was easy to make an appointment with and very efficient once I arrived. Everyone was professional and attentive. and very efficient once I arrived. Everyone was professional and attentive. More

by KIMBAER99 Verified Customer Verified Customer

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Mike our salesman was very patient with us. He was great at giving us a great understanding of the features of each car Ed looked at. He was great at giving us a great understanding of the features of each car Ed looked at. More

by RJKNIGHT Verified Customer Verified Customer

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