David Shepard
David Shepard at Heiser Chevrolet

David Shepard | Page 5

Sales & Leasing Consultant

Heiser Chevrolet

10200 W. Arthur Ave.
West Allis, WI 53227

Contact Me
4.9
192 Reviews

Dealership Experience

21 yrs, 7 mos

Industry Experience

29 yrs, 8 mos

Specialties & Trainings

GM Mark Of Excellence Award Winner

4.9

192 Reviews

Write a Review

192 Reviews of David Shepard

July 20, 2023

Dealership Rating
Employee Rating

Very easy to work with. They said they had nothing to hide and proved repeatedly from the first very competitive out the door price, to the test drive, to the pre-purchase i More

by matthewlkettner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: PJ Geboy, Jordan McGee

Jul 21, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 16, 2023

Dealership Rating
Employee Rating

Everything went well, except that the windshield has a chip in it. I would have hoped that would have been pointed out before I bought the car. The checklist showed no problem. Dave said they fixed the ch More

by dtwist0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: PJ Geboy

Jul 17, 2023

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

June 30, 2023

Dealership Rating
Employee Rating

I found David and Heiser very helpful and professional in their dealings with me. I'd recommend David and Heiser to anyone. More

by JBATCHELOR44
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Brad Sterling , Mary Ann Scaffidi

Jul 05, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 28, 2023

Dealership Rating
Employee Rating

Outstanding sales and service by the team. Management is attentive and responsive at all times. Pleasant experience More

by TYMN54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Crandall, Brad Sterling, Greg Koss, Daryl Smith, Steven Shelton, Amy Elertson , Samantha Calmes, Willie Lemle, Mary Ann Scaffidi

May 04, 2023

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 28, 2023

Dealership Rating
Employee Rating

I will never shop at this dealership or recommend this dealership to any friends or family. More

by JBANDOSZESKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian Crandall, Maureen Ferguson-Calmes, Brad Sterling , Samantha Calmes, Quinn Mihalski, Rafael Rivera

May 05, 2023

Heiser Chevrolet responded

Dear valued customer, I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

April 15, 2023

Dealership Rating
Employee Rating

I have never purchased a brand new vehicle before the one a bought from Heiser and anticipated a better experience than the used vehicles I have purchased in the past. That was not the case. I wasnt shown a More

by DFROG22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Clark , PJ Geboy, Jordan McGee

Apr 17, 2023

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

February 17, 2023

Dealership Rating
Employee Rating

Great place to buy a car or truck. Service was outstanding from are sales person he really cared about us and made sure we knew exactly what was going on with the sale. I would highly More

by TBE1956
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: PJ Geboy

Feb 20, 2023

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 22, 2022

Dealership Rating
Employee Rating

Oil change tire rotation on a vehicle bought there took 3 hours. Body Shop Manager was off and bottom line - took too long and service needed to be looked @ on the body never got done. More

by RUSTYMUSKYHUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Catanese, James Priewe

Dec 29, 2022

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

December 08, 2022

Dealership Rating
Employee Rating

Dave was very informative and efficient at getting a car ready for us... car was clean and met our expectations More

by BRIBUSS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Catanese, PJ Geboy

Dec 09, 2022

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 16, 2022

Dealership Rating
Employee Rating

I’ve dealt with a lot of different dealerships and everybody was super friendly and accommodating. Great people to work with. More

by PETERTDS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan McGee

Nov 17, 2022

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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