David Seawright

I arrived at my scheduled time. The person helping me was on the phone and never acknowledged me. I asked him his name to confirm I was at the correct desk and he did. I put my key The person helping me was on the phone and never acknowledged me. I asked him his name to confirm I was at the correct desk and he did. I put my key on his desk initially but realized I could pull up more because it was not as congested. I told him what I was doing (he was still on the phone but acknowledged). After doing so, I went to the waiting area ( he was still on the phone). I was watching and after a few minutes he got off the phone and left. I went back in and asked the lady at the desk next to his where he went and she said he left to go to a doctor’s appointment( she was the person to assist me). I work in customer service and this is not acceptable nor is it professional. I gave two stars because I’ve not had an issue with my car but the intake of getting service for my vehicle was poor. And, the time before this , I also did not appreciate him when I got my vehicle serviced. More

by proudeze Verified Customer Verified Customer

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Had great response from David in the Body Shop in Metairie for a problem not related to body/fender repairs. He took care of the problem w/in a couple of hours and I appreciated the courtesy and pro Metairie for a problem not related to body/fender repairs. He took care of the problem w/in a couple of hours and I appreciated the courtesy and professionalism. Would definitely recommend their services to anyone. More

by YVETTEB Verified Customer Verified Customer

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this is a great dealership to deal with. deanette is a great service advisor and i'm lucky to have her as my advisor. the next yukon will be bought there deanette is a great service advisor and i'm lucky to have her as my advisor. the next yukon will be bought there More

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From start to finish the process was a pleasure and Zach and the entire team were very knowledgeable and helpful! and the entire team were very knowledgeable and helpful! More

by BRETTRHODES Verified Customer Verified Customer

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If you’re thinking of buying a new truck, I would definitely recommend Scott Sparks as your sales person and Danette as your service advisor. They are both courteous and professional. I highly recom definitely recommend Scott Sparks as your sales person and Danette as your service advisor. They are both courteous and professional. I highly recommend them. More

by ahey76 Verified Customer Verified Customer

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Sparky, Todd, and Kimble did a great job in taking care of the paint issue I had with my truck. I really appreciate them making things right! of the paint issue I had with my truck. I really appreciate them making things right! More

by ericjstrat Verified Customer Verified Customer

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Crown Buick GMC has the best service department and service is what truly sets a dealership apart. Anyone can sell a new vehicle at or below invoice to drive traffic through the door. But a great servi service is what truly sets a dealership apart. Anyone can sell a new vehicle at or below invoice to drive traffic through the door. But a great service department is what keeps customers coming back after the sale! Not to mention Crown has the best HD Truck diesel mechanic in the industry-Brandon Rehage. He is my go to and I am a very critical truck owner as many know. Highly recommend Crown for all your vehicle and service needs. More

by Kmilano Verified Customer Verified Customer

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