Toyota of North Miami
Miami, FL
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539 Reviews of Toyota of North Miami
I am eternally grateful for the staff, To everyone, whenever you need a car, Please make certain to get a Toyota , Toyota must be your first and last Option, not just Toyota but Toyota North Miami. Ka whenever you need a car, Please make certain to get a Toyota , Toyota must be your first and last Option, not just Toyota but Toyota North Miami. Karl and Jamila Love you guys. this was an epic moment. Thank you. More
I purchased my 2016 Toyota Corolla LE Eco BRAND NEW from Toyota of North Miami and remained a loyal customer, bringing the vehicle in for service about once or twice a year. Over time, the white paint be Toyota of North Miami and remained a loyal customer, bringing the vehicle in for service about once or twice a year. Over time, the white paint began peeling from multiple areas of the car, including the roof, hood, and pillars. When I first brought the issue to the dealership, I was told there was nothing they could do. Months later, after the peeling became much worse, I returned to toyota of North Miami and i was then informed that Toyota had a special repaint program for some modeles affected vehicles and was referred to another dealership (Toyota of Hollywood). Unfortunately, by the time I got there, I was told the repaint program had expired for my car because they say contacted me by mail, but the true is I never got that letter. After the negative news from toyota of Hollywood, I contacted Toyota Corporate, but they also declined assistance because the deadline had passed they said. My biggest disappointment is that I was an active customer of Toyota of North Miami and regularly serviced my vehicle there, yet I was never notified while i went for service, neither by phone that a program existed to correct this known paint defect. Had I been informed while the program was active, my car could have been repaired. Instead, I am left with extensive paint damage that significantly affects the appearance and value of my vehicle. I have always trusted Toyota for its quality and customer service, but this experience has been extremely frustrating and disappointing. Osvaldo Guzman, White 2016 toyota corolla Le Eco. More
The two people that made my experience at Toyota in North Miami absolutely exceptional were Aaron and James working in service. The process was smooth and helped me even beyond what I brought my car in for. Miami absolutely exceptional were Aaron and James working in service. The process was smooth and helped me even beyond what I brought my car in for. I will be coming back the next time I have car issues, and it is because of these two gentlemen that helped me. More
Great service. Always a grat experience. Very impressed with the new video footage of service. Thank you Sean Bramwell. 👏🏽👏🏽👏🏽 Always a grat experience. Very impressed with the new video footage of service. Thank you Sean Bramwell. 👏🏽👏🏽👏🏽 More
though the sales experience was great their follow up has been awful. Multiple calls, texts and emails were not responded to regarding them submitting payment and registration for my new truck with the State been awful. Multiple calls, texts and emails were not responded to regarding them submitting payment and registration for my new truck with the State within the required 30 days. Asked repeatedly for someone to contact me when it was done. Kevin Espinosa in their Finance Dept nor anyone else followed up. More
Excellent attention . Sales person , assistant answered all my questions and I was the person never left alone till the end . Happy for their service Sales person , assistant answered all my questions and I was the person never left alone till the end . Happy for their service More

