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Toyota of North Miami

Miami, FL

4.4
535 Reviews

16600 N.W. 2nd Avenue

Miami, FL

33169

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535 Reviews of Toyota of North Miami

May 02, 2026

Excellent service, even though I didn’t have an appointment very informative Mr. Maldonado was very attentive and explained everything to me. More

by Archerloa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Maldonado
May 02, 2026 -

Toyota of North Miami responded

Thank you for noting the prompt attention you received during your Toyota Corolla service, especially without an appointment. We’re pleased our team provided clear explanations throughout the process. We appreciate your feedback and look forward to supporting your Corolla in the future. Mark Anthony - Sales Director - 305-749-3806

April 30, 2026

My vehicle was due for a service oil change and check up. I did not get a chance to make an appointment, so I took a chance and showed up early on a Saturday morning. With intention to wait for about 2 or mo More

by Andrea.mantack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Lara
Apr 30, 2026 -

Toyota of North Miami responded

Thank you for arriving early on Saturday and sharing your experience. We’re glad Miguel completed your oil change, inspection, and wash on your new Toyota RAV4 EV in under an hour and look forward to supporting your maintenance needs moving forward. Mark Anthony - Sales Director - 305-749-3806

April 27, 2026

His name is Wesbert was very helpful during the process, help me choosing the best option for my car. Everything was great my car is running smoothly now More

by suzenels5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesbert Jean
Apr 27, 2026 -

Toyota of North Miami responded

Thanks for letting us know our guidance helped you select the best service options for your Toyota RAV4. It’s great to hear it’s running smoothly now. We appreciate your review and look forward to assisting you again. Richard Martin - Service Director - 305-521-4366

April 27, 2026

The staff there are courtesy,pleasant ,professional and willing to give a helping hand i always look forward to get my car serviced there. Thanks for your continued service 👍 More

by dulciehaughton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 27, 2026 -

Toyota of North Miami responded

We’re delighted that our team’s courteous and professional approach during your Toyota RAV4 service makes each visit pleasant. Your loyalty means a lot, and we look forward to assisting you again. Richard Martin - Service Director - 305-521-4366

April 23, 2026

I’ve been a repeat customer of Ingrid and Jose for many years, returning every 3 years to exchange my lease. The reason I continue coming back is because of them — not necessarily because of the dealership More

by Sheaza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PJ Smith, Mitch Bonnot, Marek Suchecki, Porfirio Cordero, Ingrid Aguiar, Jose Blume
May 10, 2026 -

Toyota of North Miami responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Toyota of North Miami are glad to have you as a customer. Mark Anthony - Sales Director - 305-749-3806

April 22, 2026

Germany the service advisor was excellent he explained everything about my situation he even sent mw messages on my phone about what was going on now and what I needed to do in the future More

by fredfisher
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Germany Gordon
Apr 22, 2026 -

Toyota of North Miami responded

Thank you for sharing how our team guided you through your Toyota RAV4 service. We’re glad our service advisor provided timely updates and clear next steps. We’re here whenever you need additional assistance. Richard Martin - Service Director - 305-521-4366

April 19, 2026

Excellent services, knowledgeable, personal to mention very happy to be assisted by Assistant Service Manager Steve Maldonado and the person in the back who performed the labor servive. Keep the good wo More

by Airne3519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Maldonado/Assistant Service manager
Apr 19, 2026 -

Toyota of North Miami responded

Thank you for sharing your positive experience with our team. We’re glad our knowledgeable staff provided personalized service on your Corolla Hybrid and met your expectations. We appreciate your kind words and look forward to assisting you again. Richard Martin - Service Director - 305-521-4366

March 27, 2026

Mr Bramwell was professional, helpful,great customer service,good communication skills,he went above and beyond,to help me with the service of my car More

by Miss miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bramwell
Mar 29, 2026 -

Toyota of North Miami responded

Thank you, Miss Miller, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Bramwell here at Toyota of North Miami. Richard Martin - Service Director - 305-521-4366

March 21, 2026

I have sent multiple emails to try to solve my issue and haven’t heard back from anyone. I even emailed Mark Road who still hasn’t responded me too. More

by Heydeedee321
Service Communication
Recommend Dealer
No
Employees Worked With
Mark road
Mar 25, 2026 -

Toyota of North Miami responded

Thank you for the review. This is not the level of customer service we aim to provide. Can you please contact me directly so that I can assist you with your concerns? I look forward to hearing from you. Respectfully, Mark Road - Director of Online Sales & Marketing - mark.road@toyotaofnorthmiami.com

Mar 25, 2026 -

Heydeedee321 responded

I just emailed you.

March 21, 2026

I have an excellent service with Frank also with service department . I am very satisfied More

by blancaeq52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Urbina
Mar 21, 2026 -

Toyota of North Miami responded

We’re pleased to hear that our service department provided excellent care. Thank you for trusting us with your Toyota. We look forward to serving you again. Richard Martin - Service Director - 305-521-4366

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