David Rodriguez | Page 3

This dealership is absolutely terrible. They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole second vehicle from you. I had asked the service dept. to turn off a warning for 'trailer battery not connected' on my F150 which is a super common issue based on google searches. They took my truck in at 8 am for the appointment and did no work, I didn't receive a call, voicemail or text and then after the service department closed I had to get my truck from the sales manager. They had locked my truck in their shop and wouldn't release it until I paid $120 for the ZERO work they did! I called the service manager Craig to complain and left a frustrated voicemail which he then hung up on so I couldn't even leave a voicemail. No call back or apology. Craig the service manager should be fired in my opinion. I would warn every potential customer to Tenvoorde Ford to avoid this place and go to any other dealership in the state of Minnesota. Absolutely the worst business I've had to deal with in St. Cloud MN. More

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This dealership is absolutely terrible. They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole They will do anything to sell you a vehicle but when it comes to service and follow up they will screw you until they've stolen the value of a whole second vehicle from you. I had asked the service dept. to turn off a warning for 'trailer battery not connected' on my F150 which is a super common issue based on google searches. They took my truck in at 8 am for the appointment and did no work, I didn't receive a call, voicemail or text and then after the service department closed I had to get my truck from the sales manager. They had locked my truck in their shop and wouldn't release it until I paid $120 for the ZERO work they did! I called the service manager Craig to complain and left a frustrated voicemail which he then hung up on so I couldn't even leave a voicemail. No call back or apology. Craig the service manager should be fired in my opinion. I would warn every potential customer to Tenvoorde Ford to avoid this place and go to any other dealership in the state of Minnesota. Absolutely the worst business I've had to deal with in St. Cloud MN. More

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My experience was wonderful from purchase thru service. Everyone was helpful and informed and answered all my questions Everyone was helpful and informed and answered all my questions More

by Efusstrom Verified Customer Verified Customer

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Great dealership with great service and friendly employees that are quite knowledgeable about their job details. employees that are quite knowledgeable about their job details. More

by carolann7492 Verified Customer Verified Customer

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The service was excellent. The advisor was prompt, informative and easy to deal with. The prices were comparable to other shops I have been too. The advisor was prompt, informative and easy to deal with. The prices were comparable to other shops I have been too. More

by AARONSCHERER Verified Customer Verified Customer

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Everyone is very friendly and will help anyone that asks or looks like they need help or looks like they need help More

by justice116 Verified Customer Verified Customer

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Sort of disconnected, schedule an appointment and details your needs and arrive at appointment and the service person is unaware of it. your needs and arrive at appointment and the service person is unaware of it. More

by dan.peterka51 Verified Customer Verified Customer

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What a great experience! The team really knows what there doing and all of them are truly professional. The team really knows what there doing and all of them are truly professional. More

by JAMIELINK99 Verified Customer Verified Customer

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Staff is a cut above the rest!!! I would buy from them again and would recommend them to family and friends. again and would recommend them to family and friends. More

by Leighq Verified Customer Verified Customer

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Great customer service at Tenvordee Ford. Very friendly associates and helpful staff. I have a wonderful experience working with them all. associates and helpful staff. I have a wonderful experience working with them all. More

by Bolson Verified Customer Verified Customer

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