David Randolph

Heritage Toyota - I feel in today’s environment Excellent customer service deserves recognition! Car buying has really changed over the years ( let’s just say I’ve bought more than my share of new vehicles) customer service deserves recognition! Car buying has really changed over the years ( let’s just say I’ve bought more than my share of new vehicles), but I found at Heritage Toyota in Harrisburg …. they were different! First the salesman Dan Driebelbis was polite, personable and a real person! He was truly interested in finding the vehicle that we wanted at the price we could afford. Then, I was pleasantly surprised when I was greeted by his sales manager Mark Eager (he’s back in the area!). I’ve purchased several cars from Mark over the years and he’s hands down the BEST! It wasn’t a question of if I was going to purchase the Tacoma, but rather how these two could manipulate the price and financing to Make It Happen! And they did…. Exactly! The 2024 Toyota Tacoma Sport was exactly the car we wanted, at the finance terms we we requested, and above market trade allowance. (Edmond’s rated it as ‘Great Deal’ - you should take it!) When the other dealers were way out of line on the ‘deals’ on similar vehicles, and I didn’t even talk to a sales manager. At Heritage there was No song and dance with several different people involved…..Dan was Great, and it was really like a breath of fresh air dealing with Mark! Thanks - it was truly a pleasure! More

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Guys at heritage especially Alec were super nice and helpful with the trade in process. Beyond happy with my Tacoma helpful with the trade in process. Beyond happy with my Tacoma More

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Adam and all of Heritage’s staff were beyond helpful and knowledgeable. They made the entire process seamless and simple. 10/10 would recommend. knowledgeable. They made the entire process seamless and simple. 10/10 would recommend. More

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All of the staff were professional and communicated clearly. We appreciated that they took the time to explain the cars features and didn't seem rushed. The willingness if finance to hold it check for clearly. We appreciated that they took the time to explain the cars features and didn't seem rushed. The willingness if finance to hold it check for a few days helped us get the car more quickly. More

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There was an issue after the sale that Alec was excellent in helping me get it taken care of. in helping me get it taken care of. More

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Alec and Heritage Toyota were enthusiastic about making a deal and have followed up even after the sale to ensure I was satisfied. I can recommend both Alec and Heritage Toyota for your car search needs. deal and have followed up even after the sale to ensure I was satisfied. I can recommend both Alec and Heritage Toyota for your car search needs. More

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Extremely helpful. Answered all my questions I had. Very patient and well knowledgeable. I would recommend to friends. Answered all my questions I had. Very patient and well knowledgeable. I would recommend to friends. More

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Overall, it was a good experience. There was one of the sales managers that come over and got pretty pushy. Maybe a little angry, almost made me walk out at that point. And like every There was one of the sales managers that come over and got pretty pushy. Maybe a little angry, almost made me walk out at that point. And like every other dealer, they never come out swinging with their best deal first. More

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Alec did a great job finding the Jeep that was perfect for me. I would definitely recommend him to anyone who needs to purchase a vehicle! for me. I would definitely recommend him to anyone who needs to purchase a vehicle! More

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Easy peasy. Got my dream car. Easy to deal with. Car came in excellent condition. Would let my daughter buy from him Got my dream car. Easy to deal with. Car came in excellent condition. Would let my daughter buy from him More

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